Customer Care Manager

CURRICULUM VITAE

PERSONAL DETAILS:

Name: ESTHER KATINKA

Nationality: Ugandan

Email ********@*****.***

Mobile: +256*********

Sex: Female

CAREER OBJECTIVE

My objective is to work with in an innovative organization in a team environment where I can learn, develop and build on my personal skills whilst utilizing my full range of abilities.

My ultimate goal is develop into a professional competing with others around the world. I am a highly motivated and results oriented person interested in a position, which provides a challenge. I am very keen to further my career with an organization where I will be given opportunity to demonstrate my skills. I majored in Arts in Economics (Arts/ social sciences)

PERSONAL TRAITS

I am a highly self- motivated humanitarian and development worker. I have extensive experience in volunteering and community development. I do have strong interpersonal skills, good proposal writing skills and implementation.

Customer care and Facilitation.

Team player/building, Flexibility and ability to meet challenges and deadlines.

Capable of working under pressure with minimum supervision.

Good communication skills, problem analysis and assessment.

Result oriented.

Excellent knowledge of management and business skills.

Multi ethnical working relationship.

EDUCATIONAL QUALIFICATIONS:

YEAR INSTITUTION AWARD

2008-2011 Kyambogo University Bachelor of Arts in Economics.

2005-2006 Seroma Christian High School U.A.C.E

2003-2004 Mt St Mary’s Namagunga U.C.E

EMPLOYMENT RECORD:

MILDMAY HOSPITAL

DESIGNATION: VOLUNTEER

DUTIES AND RESPONSIBILITIES

• Participating in community development programs, for example constructing pit latrines for the under privileged.

• Carrying out community sensitization especially among the youth in schools about HIV/AIDS and other sexually transmitted diseases.

FOTOGENIX LTD

DESIGINATION: BRANCH MANAGER

DUTIES AND RESPOSIBILITIES

Making sure the business is running at its particular time.

Presenting result report at the end of the year

Following up on different transactions.

Developing the company by communicating well as a team in and out.

ADDITIONAL SKILLS:

• Good in communication skills especially towards the youth

HOBBIES:

•Reading financial books

•Volunteering

•Reading various publications

•Travelling

•Counseling.

•Swimming

REFERENCES:

REFEREES:

1.Mrs. Daisy Van Severen

Managing Director, Vos Bijoux D’ailleurs

Email: **********@*****.***

Phone: +256-*********

2. Mr. Mutengu David

General Manager, Fotogenix Ltd

Phone: +256-*********

CERTIFICATION:

I, the undersigned, certify that to be best of my knowledge and belief, this bio data correctly describes my qualifications and me.

Sign Date

Contact this candidate