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Social Media Customer Service

Sewanee, TN
October 29, 2019

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**** ********** ** *******, ** 77078



Sewanee: The University of the South, Sewanee, TN Expected Graduation Date: May 2021

● Cumulative GPA: 3.72;

● Dean’s List, Fall 2017-Spring 2019

● Member of the Order of the Gown January 18, 2019 YES Prep North Forest, Houston, TX. High School Distinguished Diploma, June 2017

● Student Body Vice President, Student Government, Cum Laude honor Roll

“Art of Seeing” Summer Program at St. John’s College July 2016

● Held seminar discussions focusing on Leonardo Da Vinci’s Paintings

● Introduced to pottery, archery, and statistical analytics skills EXTRACURRICULAR ACTIVITIES

Charnele Brown Acting Academy

Acting 101 Certificate of Achievement

● Performed in various plays and other productions

● Assisted in technical elements such as lighting, props, and cast-call advertisement

● Advanced to Professional Acting at the Franticore Theatre Northeast Cultural Arts Council Participant

NECAC Certificate of Recognition for outstanding leadership

● Performed in oratorical contests, plays, and musical silhouettes

● Assisted in teaching youth about the arts (theatre, dance, creative writing, music)

● Organized productions (plays, concertos, and gymnastic performances)

● Supervised children primarily by ensuring that students transitioned safely to their designated classes, ensuring student behavior inside the classroom, and offering immediate support to children in distress, or those who need comfort or a pep talk before performing Church of the Living God, PGT Temple #28 Pastoral Volunteer

● Helped with church/clergy fundraising

● Taught Youth Church Service

● Participated in annual regional oratory contests during childhood Sewanee Democrats Society, Co-Founder and President April 2019-Present WORK EXPERIENCE

District Office for Congresswoman Sheila Jackson Lee (D-TX), District Intern

Sewanee: The University of the South, DuPont Library Assistant Aug - Dec 2017; Aug 2018 - Present

● Responsible for library book/material circulation

● Catered to patron services (community members, students, faculty, and staff needs) regarding library resources

Dot Coffee Shop,Waiter April-July 2018

● Waited and served customers at designated area, performed other duties as assigned Jeff's Kitchen, Team Member October 2015 - April 2016

● Waited tables, inventory, customer service, as well as other duties assigned as needed SKILLS

Communication: Generated communications skills through teaching, speaking to large crowds, and leading seminar discussions; demonstrated effective written and oral communication skills Critical Thinking: problem-solving by using overarching concepts applied to current predicaments in today’s society Customer Service Experience / Leadership / Analytical Skills / Teamwork / Collaboration / Social Media/ Blogging/ Data Analysis/ Time Management/ Community Outreach/ Public Speaking Achievement/Awards

Order of the Gown

● Inducted into the University Honors Society for outstanding academic achievement, leadership, and integrity Robert Samuel Lancaster Scholarship for Attainment in Politics

● Awarded this scholarship for demonstrating academic achievement in Political Science, and as a recognition for leadership and integrity throughout the College

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