A mature, innovative, and hardworking Professional. A self-starter who can follow instructions and a fast learner who can work with minimal supervision. Can equally work alone or as part of a team. A reliable individual who has the ability to meet deadlines and ensures to perform to the highest standard possible. With superb communication skills and can easily engage in conversation with anyone, building rapport and asking questions in order to get a better understanding of their needs. Can communicate effectively with people from different background and would be an asset to any employer who values loyalty, dedication and responsibility. Has a warm way with people, and is more than able to meet expectations in terms of efficiency, accuracy, timeliness and professionalism of service EMAIL: - firstname.lastname@example.org
No 6 Adrienne Street,
Sandton, Johannesburg, 2001
Lungelo Penultimate Ngema
Personal Profile Educational Qualifications
In-depth knowledge of Pastel, Microsoft Office & other applications
Ability to deliver fiscally responsible strategies to resolve financial challenges, propel corporate growth and strengthen compliance.
Effective networking techniques and outstanding interpersonal skills.
Always maintains a positive and consummately professional demeanor, with ability to instill the trust and engagement of others.
Can easily build rapport with customers, vendors, and stakeholders.
An ability to handle the pressures arising from having to meet deadlines and targets. Key Skills & Competencies
Date of Birth
22 February 1991
English & IsiZulu
Certificate – Scheme Manager – Sectional Title
University of Cape Town
Internet & Email
National Diploma in Public Finance and Accounting
Mangosuthu University of Technology
Grade 12, National Senior Certificate
Kingsway High School
Time Management skills
Filing & Records Management
Reports & Spreadsheets
Junior Property Manager
August 2019 – Current
Assisting the Regional Manager in managing and monitoring of all aspects related to the management of either the Homeowners Association or Body Corporate.
Planning and managing resources and operations as required
Organising and controlling service providers to ensure work is carried out on time
Assisting and monitoring all contracted services and vendor suppliers, obtaining quotations and preparing work orders.
Ensuring that short service employee payroll is run effectively (Gardner, cleaner salaries paid in time)
Attending and finding solutions to matters that arise from City Council
Attending and chairing annual General Meetings
Attending to Owner and tenant queries
Ensuring that Levy statements are received by the owners every month
Attending Trustee /Director meetings
Compiling and uploading of Property budget on PIMS
Preparing Minutes, Submitting and filing all relevant documents after an Annual General Meeting
Managing and resolving queries relating to levy payments.
Coding of all municipal, Eskom and other monthly expenses that need to be paid on behalf of the property
Managing account closures and updating owner details on Pims
Following up on arears
November 2017 – July 2019
Managing the helpdesk by reviewing and assessing calls
Attending to calls at first level and closing
Escalating calls to property managers at second level
Assisting with preparation of the AGM notices.
Liaising with Insurance brokers for latest insurance premiums
Obtaining new insurance premium and ensuring that the property manager input into budget
Liaising with the appointed brokers on claims
Dispatching service providers and finalising refunds as and when necessary
Liaising with Accountant and PM to get Latest audited financial statements
Maintaining excel data bases by updating contact details and adding service providers
Mrs. Belinda Letchman
Eris Property Group
Tel: - 011-***-****
January 2016 – March 2017
Attending meetings and providing feedback to the team.
Opening savings accounts and assisting clients with making their banking better.
Engaging with potential clients either in person or over the phone to determine their financial needs.
Managing my allocated targets, doing follow ups to ensure that my targets are met.
Assisting my fellow colleagues in achieving they allocated targets.
Doing loan assessments for our clients whom need financial assistant, helping them choose what best meets their needs.
Working as a teller at cashier terminal taking cash and cheque deposits.
Filing of important documents on a daily basis.
Taking phone calls, any messages and being able to assist with any enquiries.
Doing sales telephonically and making payment arrangements for clients. Administration and Accounts Officer
IQRAA Trust (SA)
June 2014 – December 2015
Administration duties, arranging meetings, filing of important documents.
Reconciling the GL accounts at the end of the month.
Ensuring that all payments received are applied to the invoices.
Operating switchboard, answering phone calls and making calls to clients.
Using company bank statements to calculate and categorize payments made by our debtors in bulk and instalments.
Updating the leave schedule for staff, & ensuring that required documents are attached.
Maintaining the Petty cash tin- keeping a record of money going in and out in a book which is reconciled with pastel at the end of every month
Telephonic collections of overdue amounts.
Attending to queries raised by internal and external auditors. Coordinator
KZN Music House
Assisting the guest artists with food and refreshments.
Checking tickets at the entry points
Cleaning and packing of equipment once the show is over Ms. Sanele Cele
Tel: - 035-***-****
Mrs. Angelique Moodley
Tel: - 084-***-****