Tel: +918********* Email: email@example.com
A self motivated Service executive(TRAINEE) with experience of THIRTEEN Months in TAFE TRACTOR AND FARM EQUIPMENTS LTD and Tractor engines with its communication, diagnosis and warranty.
To work in a global professional work driven environment where I can constantly upgrade my knowledge, skills and make an innovative difference in whatever I do and to be associated with a leading and progressive organization which would enable me to develop my career in fulfilling organizational goals.
SERVICE EXECUTIVE(TRAINEE) – After Sales
TAFE jodhpur area office
August 2018 – Till date
During this period, successfully handling following responsibilities:
●Troubleshoot and Diagnosing Various OEM’s of TRACTORS.
●Diagnose and Operate Tractors automotive systems includes cooling system, Battery, lightning s, fuel lines, Braking systems, wheel balancing, power take-off output shaft.
●Able to explain technical concern in Non-Technical aspects to WM and Customers.
●Working on the CSF project which includes FS penetration,SRCR revenue,SERVICE LOAD,CUSTOMER RETENTION &ABSORPTION RATIO.
●Handling dealerships according to the company process and plans.
●Conducted field camps to retain the customer for service provided by the company & identify the complaint and the corrective maintenance activities tips and new policy knowledge given to the customer.
●Performed repair work as directed within manufacturer’s timescale and in accordance with established document procedures.
●Performs various diagnostic tests using specialized tools and gauges,interprets trouble parts and other information from tools to uses reference materials such as service manuals to determine operational difficulties, drivability problems and evaluates performance efficiency.
●Can understand detailed layouts of power transmission especially from Engine and power take-off shaft via gearbox and the implements used in the tractors.
●Handled DMS and warranty process.
AREA OF EXPERTISE
Knowledge of Diagnostic tools and gauges of TAFE
Professional Knowledge on Service Diagnostics.
Trainings And Developments
Attended 2 months Training in Volvo Eicher Gensets (Vaishanavi Enterprises)
Final Year Project on “Engraving machine”.
The project is aimed to design a model for engraving the workpiece (wooden block,metal piece, etc.),it could be used for various other purposes like cutting miniature parts on wood and acrylic with a template.
Skill Development Training(15 Days) - BHAWANI MANDI TRAINING CENTER - Learnt Basics of Tractors and parts
B.Tech Mechanical Engineering from 2014-2018 at Jodhpur Institute of Engineering & Technology, jodhpur with 62%.
SSC from 2013-2014 at VARUN PUBLIC SENIOR SECONDARY SCHOOL, Jodhpur with 74.6 %.
HSC (matric) from 2011-2012 at VARUN PUBLIC SENIOR SECONDARY SCHOOL Jodhpur with 75.6%.
Personal Information and Interests
FATHERS NAME :- Mr Dharmendra Ranga
D.O.B :- 26.10.1997
MARITAL STATUS : - Unmarried.
INTERESTS : - Volleyball and Chess
ADDRESS :- Chopsani School, Shikshak colony plot no 114,Jodhpur (Rajasthan)
I hereby declare that above information’s is true to the best of my knowledge.