Sales Store Manager
Resume:
Manoj Narayan Nair
Mobile: 965-********
Email: *************@*****.**.**;
*********@*****.***
Objective: To exploit my contemporary skills and continuously develop new skills and take-up new challenges, result oriented team player looking forward to join a fast paced organization
Work Experience: ABYAT MEGASTORE - 11 Years
2014 till To date :- Buyer
Responsible for studying the voice of customer and translate it to build a winning assortment. Determine pricing strategies through managing, implementing and monitoring category business plans, and ensuring the development of new or existing products and markets, in order to achieve the maximum gross margin per sub category
Oversee sales data, market research and promotions and assess their success against plan.
Provide on product technical training for sales team and explain the product specifications, features and alternatives.
Ensure that all the category’s products are properly displayed in-store as per agreed with the Visual Merchandising Senior Officer.
Track and analyze category and product performance in terms of volume and profitability.
Assuring availability of best sellers at all times while following ‘availability at low-cost’ rule.
Market study & competitor analysis, raw-material price survey to make sure to get the best price & terms from the local suppliers.
Put the best suitable pricing policy comparing to competitors’ prices; tactical and strategic.
Study Customer needs and translate it into products for building a winning assortment that accomplishes company’s required market share.
Create and develop the promotional calendar and the most suitable communication channels, and assess their success against plan.
Manage the process of discontinuing products and ensure presenting the best alternatives solutions.
Exhibition & Supplier Presentation Visited
Visited Slovenia for the supplier range presentation and Training
Visited INTERZUM Cologne - Germany May 2013 (Trade Fair)
2011 till 2014 :- Material Management Officer
Local raw-material procurement for the workshop.
Handling entire material management of the workshop.
Purchase planning and distribution of Raw Material and requirements.
Collect and review sales forecast on a weekly basis, identifying trends on fast & slow moving products.
Manage the activities required to develop safety stocks levels that support the service level targets by product, while optimizing the inventory investment and targeted inventory turns.
Developed various reports such as supply chain pipeline, availability, purchasing & analysis, inventory tracking, forecast, etc.
Plan & report all inbound, outbound & custom clearance activities
Ensure output of our warehouse and 3PL activities meets current and future demands, regulatory and service requirements.
Ensure stock accuracy and consistency on daily basis.
Supervise all warehouse requirements including cycle counts, scrapping & sellout for non-grade “A” stock, insurance claims, logistics end of month closing and storage utilization plan for seasonal trends.
Pro-actively embeds quality in products and processes while complying with relevant business and regulatory requirements to deliver on our customer promise.
2010 till 2011 :- Delivery & Installation Officer
Confirming all specifications of the sales orders and communicating the same to the suppliers
Assigning teams with the day to day task
Preparation of Schedule for the team
Ensure all deliveries take place in a timely manner;
March’ 2008 to 2010 :- Sales Officer
Creation of Quotation and transferring them to Sales Order
Day to Day routine checking on the fast moving articles and accordingly taking immediate action.
Co-Ordination with the After Sales Team on the Order Status till the order is billed.
February’ 2007 to August’ 2007:
Worked as Store Manager in Homes-R-Us(www.homesrus.com) an established business group in the UAE with a presence all over the GCC.
Daily store operations, staff selection &training, lead & support staff to achieve sales targets & maximum possible monthly sales
Optimized level of service provided by the store team to the customers there by increased the customer count
Provided commercial data analysis & effective business solutions by monitoring sales & customer feedback to the retail manager
Maintaining optimum inventory levels through effective stock management and operations
Ensured store layout and brand visual attire by complying with the business principles
November’ 2003 to January’ 2007:
Worked as Senior Sales Associate in IKEA (Al Homaizi WLL) (www.ikea.com.kw) an established business group in Kuwait with a presence all over the world.
Proper product display by ensuring enough space for customers to test & try products
Ensuring accurate price tags/labels on all the products with full info & instructions
Steer &promote sales by using IKEA visual standards following ‘3-Aces &1-King’ rule
March’ 2001 to October’ 2003:
Worked as Sales Supervisor in Orchestra a growing kids fashion brand in Kuwait and one of the leading brand from France.
Responsible for stock replenishment and optimum inventory of all lines
Day-to-day sales activities and sales target along with ledger accounts & stock reports
Planning and scheduling sales & marketing strategies with the store manager
September’1998 to February’ 2001:
Worked as Sales Associate (Debenhams) in M.H. Alshaya well-known fashion home in Kuwait and U.K.’s #1 retailer.
Managed optimum shelf stock levels with effective floor space management
Maximized sales by ensuring all time high quality customer service
Prepared weekly staff planning and sales summary reports for the store manager
Controlled stock movement and preventing losses by adhering to company policies& procedures
Soliciting customer feedback to the merchandiser and coordinating with the warehouse
Education:
B.Com (Accounts) from Bombay University, India
Executive Development Course from MAXIM INFO SYSTEMS, India
Diploma in Computer Management from APTECH, India
Achievements:
Pilot team member of Debenhams, IKEA and Orchestra in the opening setup of stores
Personal Profile:
Marital Status : Married
Driving License (Kuwait) : Valid until 2024, having own car
Passport & Visa Status : Visa (Transferable)
Language Proficiency : Arabic, English, Hindi, Malayalam
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