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OBJECTIVE

To be a part of your company where cooperation is a must and to be able to grow as an individual.

To willingly perform my skills and abilities in the international field providing world class costumer service in accordance to your standards.

To be able to open a new career path that will effectively utilize my skills and abilities and harness my potentials thereby enabling me to contribute fully to the organization to which I belong, promoting my self-worth and enhancing my sense of fulfillment.

SKILLS

Good communication Skills.

Knowledgeable in Basic computer operations.

Can work under pressure and minimum supervision.

Quick learner and people person

NATHANIEL ALBERT GALVEZ

CULINARY FOOD AND BEVERAGE SERVICES COSTUMER SERVICE

EXPERIENCE

TEAM LEADER • SHAKEYS ROBINSON GALLERIA SOUTH• JUNE 2019 – PRESENT

Team leader, I am responsible for guiding the group of employees as they complete a project. also responsible for developing and implementing a timeline the team will use to reach end goal.

COSTUMER SERVICE REPRESENTATIVE • TELEPERFORAMANCE •

JANUARY 2015 – JULY 2015

Customer service Representative responsible for taking calls for the guest who wants to book a hotel in different countries. Also, to assist them with their needs and wants and to Provide a world class costumer service.

CASHIER/CREW • 7/ELEVEN • NOVEMBER 2013 – JULY2014

Cashier/Crew, An all-around employee responsible in selling/upselling products cleanliness of the establishment and machines. Also, responsible for the receiving of deliveries and computing the total assets/sales accumulated for the day.

WAITER/BARTENDER • PURPLE CLUB • JUNE 2012– JANUARY 2013

Serving the guest and making sure that a world class costumer service is provided to them. Needs to be knowledgeable in the menu and always applying a friendly and welcoming approach to the guests.

EDUCATION

BS HOTEL AND RESTAURANT MANAGEMENT• UNIVERSITY OF BAGUIO • (UNDER GRADUATE) JUNE 2007-MARCH 2010

FOOD AND BEVERAGE NCII • SAN PEDRO TECHNOLOGICAL INSTITUTE • TECHNICAL VOCATIONAL JUNE 2016- OCTOBER 2016

BARTENDING NCII • SAN PEDRO TECHNOLOGICAL INSTITUTE • TECHNICAL VOCATIONAL NOVEMBER 2016- APRIL 2017

CULINARY • CHEF LOGRO INSTITUTE OF CULINARY AND KITCHEN SERVICES • TECHNICAL VOCATIONAL SEPTEMBER 2018- MARCH 2019

TRAINING

STCW BASIC TRAINING FAR EAST MARITIME FOUNDATION INC.

Completed the training courses in PERSONAL SURVIVAL TECHNIQUES, FIRE PREVENTION and FIRE FIGHTING, ELEMENTARY FIRST AID, PERSONAL SAFETY and SOCIAL RESPONSIBILITY.

Bartending,Food and Beverage,Cookery NCII Passer.

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