Store Manager Sales
Resume:
Hassan Khaled AL-Molhem
E-mail: ***************@*****.***
Career Objective:
Seeking a job that offers challenge & opportunity where my education and skills could be fully enhance.
Gain experience; make a positive interaction with the practical field wishing to achieve success.
Work Experience:
Store Manager,
ONTIME Watches&Jewellery ( Avenues )
2017 Till present
Responsible for ensuring a consistently high standard of presentation in the store and making sure that all available space in the store is effectively utilized. Focused on maximising the customers shopping experience.
Duties:
Responsible for the daily managing of staff and the assigning of duties.
Managing and motivating staff to increase sales and ensure store efficiency.
Analysing store sales figures.
Developing, researching and implementing marketing strategies.
Maintaining awareness of market trends and monitoring local competitors.
Managing up to 8 members of staff. Manage budgets set by Retail Area Managers.
Manage and address shrinkage and stock loss.
Maintaining accurate records of all pricings, sales, and activity reports.
Ensuring all corporate and local regulations and procedures are met and complied with.
KEY SKILLS AND COMPETENCIES
Proven track record of increasing sales and turnover.
Experience of managing KPIs and performance management.
Experience of processing sales enquiries to a successful conclusion.
Commercially and operationally minded.
Able to inspire store staff to keep ahead of the competition.
Knowledge of working with brands and their guidelines.
Push civic engagement & social responsibility agenda within the store operations. Responding to and comments and resolving customer complaints.
Ability to increase profitability through excellent service and the effective management of retail space.
Store Manager,
Tommy Hilfiger 360 Mall,
2015 Till 2017
Having overall accountability for growing the sales and profitability throughout each area
of the store. Managing teams to deliver KPI's and compliance throughout the operation, as
well as delivering excellent standards of customer service.
Duties:
Driving and maximising the sales and profitability of the store to achieve growth.
Monitoring and review staff and store performance on a regular basis.
Driving sales through maximising team performance.
Organising, preparing and arranging promotional materials and displays.
Maximising sales through effective merchandising.
Leading by example in all aspects of the role.
Recruiting, training, supervising and appraising staff.
Maintaining accurate statistical and financial records.
Creating a combination of real value for money and outstanding customer service.
2010– 2015
Assistant Store Manager,
Debenhams Cosmetics (Avenues)
M.H. Al SHAYA Company
Ensure store enacts and is fully compliant with all required administrative procedures according to company guidelines and within deadlines.
Responsible for actively seeking ways to maximize sales and achieve targets at every opportunity.
Aware in the store stock loss targets, ensure store accurately carries out all loss prevention activities and constantly seek to improved staff awareness of stock loss issues.
Manage stock availability promote excellent visual display and management of shop floor space to maximize sales.
2010-2009,
Supervisor,
Express Fashion (Avenues)
M.H.ALSHAYA COMPANY
Responsible to exceed store budgets, through assistance in and supervision of effective and continuous space, stocks and seasonal management and highest possible levels f customer service.
Assist in administration of staff issues. Participates in delivering highest standards of in store training including weekly communication, daily de briefs and product knowledge and on the job coaching.
Training Experience:
Certificate of Achievement of M. H. Al Shaya Co. for succeeding in the training program "Grow With Us" for the position of "Assistant Store Manager"
Education:
General Certificate for Secondary Education,
Language:
Arabic: Mother Tongue.
English: Excellent.
Courses
Communication & Soft Skills.
Negotiation skills.
Computer Skills:
Experienced in using a variety of Microsoft office (Word, Excel and Power Point)
Experienced in using Outlook.
Experienced in browsing over the Internet.
Experienced in Presentation Skills.
Abilities:
Ability to work as part of the team and perform as an individual.
Strong decision making.
Good communication skills, Can communicate in English and Arabic
Motivated and energetic. Willing to work in a multinational environment.
Familiar with all normal routines.
Personal Data:
Date of Birth: January 17, 1983.
Nationality: Syrian.
Social Status: Single.
Visa Article No. : 18.
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