General Manager, Process Engineer
Resume:
Manoj K.John
General Manager
Print & Art, Jersey City, NJ
**********@*****.***
*** ******** ***.,****** ****,NJ
EDUCATION
Masters in Industrial Engineering
SUNY Binghamton, NY
2004–2007
B-Tech, Mechanical Engineering
Kerala, India
1996–2000
SUMMARY
More than ten years of experience in manufacturing, sales and marketing. Proven record of building a small business from scratch. Masters Degree in Industrial Engineering and Bachelors in Mechanical Engineering. Customer centric with excellent relationship building skills as evident in achieving six figure annual sales consistently. Generated more than 2000 customer accounts. Accounts opened through referrals and self devised marketing. Confidant, organised and motivated.
EXPERIENCE
General Manager
Print & Art
2008 - Current
Print & Art has been into creative design and printing service since 2008. A team of designers and print professionals offering high-quality end to end solutions.
● Business Development: Built business from scratch to generate six figure annual sales consistently .
● Expansion: Bought an overseas design service company in India.
● Sales: Opened more than 2000 small business customer accounts with varied portfolio. Increased sales year over year by building credibility, relationships and referrals. Introduced new sales tools and marketing methodologies.
● Customer Relationship: Fostered excellent relationships by building trust and rapport with customers. Enhanced company image through efficient sales and marketing campaign.
● Staff Supervision: Hired, trained and supervised.
● Project Management: Managed all aspects of print projects from start to finish including digital, offset and wide format.
● Manufacturing: Responsible for daily production activities, process controls, quality assurance.
● Preventive maintenance: Introduced total safety measures. Implemented Lock Out/Tag Out program. Assisted in the project of implementing total preventive maintenance.
● Estimating: Prepared and produced print project estimates. Introduced activity based costing to eliminate unprofitable items. Time studies were effectively performed to provide better estimate.
● Introduced environmental management systems in compliance to ISO standards.
● Leadership: In charge of a production team of 30 employees. Led a cross-functional technical team which conducted time studies and developed process documentation.
● Efficiency Improvement: Introduced new systems, workflow procedures, state of the art technologies . Devised efficient workflow procedures making print marketing campaigns real-time. Implemented continuous improvement procedures.
● Introduced variable data printing. Developed data analytics to track print campaign efficiency.
Process Engineer
Vertis Communications
2005-2007
●Worked closely with six sigma personnel and also supporting other engineering teams. Implemented lean manufacturing; increased efficiency and reduced inventory.
●Real time monitoring of the shop floor activities by implementing the SFC module of the Enterprise Resource Planning (ERP) System (Macola).
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