Logistics

Rodriguez, Tahrrisha

**** ******* **. *********, ** 980-***-**** (H) / 704-***-**** (C) ******@*****.***

Summary & Achievements

Office coordinator with over 12+years’ experience in the warehouse and logistics fields

20+ years Office Administrative and Customer Service experience

Recipient of the 2nd Quarter (Ingersoll-Rand) Presidential Achievement Award for Outstanding Customer Service

Education

DIPLOMA JUNE 1991 ELLENVILLE HIGH SCHOOL

SULLIVAN COUNTY COMMUNITY COLLEGE, LOCH SHELDRAKE, NY

·Major: Pre-Law

·Minor: Business Administration

·Some college coursework completed

Skills

Microsoft Office, AX, WMS System, Oracle and Syteline Proficient

Data and Order Entry

Customer Service

Supervisory experience

EXPERIENCE

LOGISTICS COORDINATOR SAFE FLEET MAY 2017 - CURRENT

·Facilitate Shipments of products from one destination to another; work with both LTL and FTL

·Set-up, Track and Trace Loads for verification

·Arranging Transportation, schedule, and orchestrating deliveries to meet customer needs.

·Heavy Data entry of customer shipments into company’s intranet

·Set-up Loads for shipment designated Material Handlers for loads

·Assisted in streamlining shipping and transportation process

·Researched and dispatched transportation companies to best fit the customers’ needs

·Customer Service Support Daily

CUSTOMER EXPERIENCE SPECIALIST TEAM MEMBER INGERSOLL-RAND APRIL 2016 – MAY 2017

·Heavy order entry into company's IT system

·Large volume of Customer Service daily on 1st shift

·Successfully maintained filing system and customer paperwork

·Completed a large volume of clerical work to bring backlog current

·Cited for Outstanding Customer Service Support by several customers and vendors

·Researched and dispatched transportation companies to best fit the customers’ needs; worked with LTL

RECEIVING SUPERVISOR FREIGHT BREAKERS JUNE 2014 - APRIL 2016

·Supervised the Unloading of product on the 1st Shift crew of 20+ employees

·Supervised the palatalized staging of freight for entire shift

·Oversaw hiring and training of new employees per demand

·Management of daily operations on 1st shift

·Successfully maintained filing system and production paperwork for entire shift

·Completed a large volume of office and clerical work daily

SR. OUTBOUND TRAFFIC COORDINATOR DMSI SEPTEMBER 2007 – JUNE 2014

·Routes shipments to Department Stores by building loads; and designating carriers

·Coordinating with team members to find alternative solutions and elevating exceptions to supervisor

·Scheduling and Tracking loads in event of failures through the carriers

·Communicates with and prepares daily reports for traffic leadership, management and carrier

·Monitoring and responding to supplier's and carrier's communications to ensure product is delivered in a timely manner

·Provides customer service for internal management, suppliers, and carriers by providing education on shipments and loads

·Oversaw hiring and training of new employees per demand

·Accurate distribution of daily e-mailed schedules to over 40 different executives regarding shipping schedules

·Accurate set-up of outbound trailers to management and shipping personnel

·Assisted management in various office and warehouse functions that kept our department in #1 status

·Maintained filing system and production paperwork for entire shift

SR. SHIPPING AND RECEIVING LEAD DMSI MARCH 2005 – SEPTEMBER 2007

·Managed daily office operations as well as over 30+ employees

·Properly routed agreements, contracts, and invoices through data entry into a signature process

·Supervised the loading/unloading of products

·Supervised the picking and staging of products for shipping

·Successfully managed a separate facility with over 30+ employees for both shipping and receiving departments

·Successfully managed multiple accounts simultaneously

·Worked with FTL

ASST. ACCOUNT ADMINISTRATOR DMSI SEPTEMBER 2004 – MARCH 2005

·Maintained accurate counts of stock records and schedules

·Key member of in-state distribution operations team, which coordinated shipments across the country

·Oversaw hiring and training of new employees per demand

·Operated DHL shipping systems effectively and accurately

·Resolved service issues in a timely manner including coordinating and processing of returns

·Received incoming shipments and reviewed contents against purchase orders

·Heavy data entry consumer and vendor information into the computer system updating their files

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