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Manager Supply Chain

Boston, MA
October 31, 2019

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Xu (Rush) Luo

Lexington, MA ***** 857-***-****

Supply Chain Planning Manager

** ***** ** ****** ***** planning and project management experience driving cross-functional teams to accomplish revenue goals through the optimization of operations processes for top brands.

Internationally experienced manager ensuring efficiency and quality throughout supply operations including both team management and program management. A leader skilled in connecting global supply network incl. contract manufacturing to global business to perform integrated business planning. Familiar with product portfolio management and specialized in supply operations in new product introduction and product discontinuation. Knowledgeable in planning and implementing supply chain planning systems.

Areas of Expertise

S&OP Process

Strategic Management

Supply Operations

Team Development

Program Management

Process Improvement

KPI management

Relationship Building

CM Management


Lean Six-sigma

Planning Systems

Professional Experience

Sonos, Boston, MA

Project Manager – Supply Chain Planning, 2017 - Present

Managed strategic road map in Systems and Tools for supply chain management in Operations. Reviewed and analyzed operations process to identify system and tool implementation and improvement opportunities. Modeled business process and turned into Business Requirement Document. Led through the project planning (incl. budgeting) and approval process. Managed the implementation projects involving internal operations team, internal development team, and external partners.

Standardized the integrated business planning process, determined the Platform, and launched company’s 1st collaborative supply chain planning tool, realized 5% CSL increase and 10% inventory reduction in the first year after go-live besides significant operations workload reduction for planning team

Launched other 4 models in Components Sourcing and Logistics, improved fulfillment rate by ~5% while automating and standardizing the collaboration between operations and finance reporting

Set up Center-of-Excellence for Supply Chain Planning systems to standardize the cycle work from initiatives to the delivery of the tool operations

Sonos, Shanghai/China – Boston/MA

Senior Program Manager – Supply Operations, 2014 - 2017

Managed program execution in Supply Operations for New Product Introduction (NPI) Programs. Worked with Product Design team and Production Realization team to introduce mass production of new product into contract manufacturer (CM) production lines, including milestone management, component sourcing and production ramp up. Worked with commercial team and global planning team to plan and execute the supply for launch in market, including demand forecast, creating piping inventory, and channel fill.

Set up NPI planning and execution process tying to NPI program milestones, contributing to shortening the total delivery time of an NPI program from 18 months to 15 months

Set up NPI forecast model, improved forecast accuracy from 50% to 65%

Successfully launched 3 new products

DANONE, Shanghai, China

Senior Supply Chain Manager – Danone Water Greater China (Evian, Volvic and Badoit), 2013 - 2014

Managed business strategies through the implementation of supply chain adapted to changing market conditions, while stretching cost efficiency. Managed wholesalers and distributors to optimize supplies needed for piping inventory. Managed global supply network for smooth production. Built up good relationship with local authorities for import process. Developed local team to manage the external logistic partners.

Set up S&OP process, improved Case Fill Rate (CSL) from 94% to 95% while improving forecast accuracy (for upstream supply chain) from 65% to 70%

Set up “Green Passage” with local Import and Inspection Office reducing importing inspection cycle time from 30-42 days to guaranteed 15 days

Re-structured the logistic route for import and distribution, gained 3% logistic cost reduction

Brand Supply Chain Performance Manager – Dumex China, 2012 - 2013

Managed supply chain performance through driving Key Performance Indicators (KPI). Worked with function managers to improve the performance. Identified process improvement opportunities and managed improvement projects pool. Managed project execution and coached team members with standard project management methodology.

Helped Supply Chain team achieved stretch target in 2012 while remaining expense within budget

Customer Service Level increased from 92% to 94% in 2012 through collaboration with Key Accounts

Realized 100% key projects on time delivery in 2012 through reinforcing project management methodology

Philips Lighting, Shanghai, China

Project Manager, 2010-2011

Worked as a Black-Belt (6-sigma) project manager to drive key improvement across Business Units in Philips Lighting China. Cultivated project management resources for local business units.

Improved supply reliability of a key component supplier from 50% to 85% through planning process improvement inside the supplier plant

Shortened production cycle time of a Philips plant from 7 days to 3 days by installing pull system

Participated Green-Belt training program of 2011 as a trainer, coached 3 Green-Belt candidates to the success of their 1st Green-Belt project

Planning Manager, 2008 - 2009

United High-Intensive-Discharge (“HID” Product) supply team with cross-functional teams, local material suppliers, and global commercial units to meet volatile demand. Reinforced Supply Network Planning procedures following S&OP process to enhance revenue and minimize cost. Improved end-to-end supply chain performance by smoothing cross-cultural communication barriers.

Certified by Philips as a Green-Belt (6-sigma) change agent.

Supply Planner, 2005 - 2007

Rotated with high performance in several operations positions: components planner, production planner and customer service.


Master of Management Science, 2006

University of Science and Technology of China, Management School, Hefei, Anhui, China

Bachelor of Economics, 2003

Shanghai Jiao Tong University, Management School, Shanghai, China

Major in Economics

Minor in Mathematics


English – Fluent in Reading & Writing

Chinese/Mandarin – Native Speaker

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