Manager Case
Resume:
CYNTHIA A. JONES
Locust Grove, Ga. 30248
404-***-**** (C)
***************@*****.***
PROFESSIONAL EXPERIENCE
Licensed Master Social Worker
Experience working in pressurized and rapidly changing environments.
Good organizational, public speaking and team building skills.
Medical Social Worker-Fresenius Medical Care-01/19/2014-Curernt
KDQOL Assessments
Comprehensive Interdisciplinary Assessments
Transplant Referrals
Transportation referrals
Social Worker-DBHDD-Quality Review Team- 8/15/2012-11/22/2013
Assessed current homes for compliance with state and federal regulations.
Completed reports.
Social Services Supervisor-12/08-08/8/2012
Supervise Initial Placement Unit.
Assist and trained employees on court protocol.
Assisted case manager’s with facilitating permanency for children in the Foster Care System.
Social Worker –Fulton County Department of Family & Children Services, Atlanta, Georgia 7/09-4/10
Home Evaluation Unit.
Assessed homes for relative and non relative placement and permanency.
Social Worker- Fulton County Department of Family & Children Services Atlanta Georgia 12/08-7/09
Specialized Placement Unit
Permanency for children who have been in care for over 15 months.
Social Worker/Family Therapist-Progressive Life Center, Landover Maryland 10/06-07/08
Provide intensive and supportive services for children and youth with significant medical, developmental, emotional and/or behavior needs.
Program Supervisor-Georgia Intervention For Youth, Atlanta Georgia 6/04-08/06
Supervises Treatment team.
Responsible for reviewing, assigning, and coordinating services to youth that are referred to agency.
Review each Personal Progress Plan as developed and sign each.
Provide weekly group and /or individual supervision.
Review each incident report submitted.
Assist with foster home recruitment.
Responsible for the development and implementation of training plans for foster parents and treatment staff.
Social Work PRN – Clayton County Department of Family and Children Services, Atlanta Georgia 8/01 – 05/04
Trained newly assigned employees.
Completed detailed search to identify and locate natural parent(s) and other resources to begin within 24 hours of transfer. Collecting the necessary information to facilitate a smooth transition to temporary placement within 5 days (i.e. school records, medial information, birth certificates etc.)
Completed staffing to include birth parent to assess family’s needs.
Arranged visits between birth parent and child within (5) five days of placement, while forming a partnership with foster parent to provide foster information to ensure that needs of the children are met.
Performed family assessments to determine goals and objectives for case plan to ensure reunification/permanency is achieved within (9) nine months.
Completed case dictation, organized and maintained information as required by policy regulations and agency standards as well as performing other duties as assigned.
Maintained up to date case files, case narratives, administrative forms, prepared 6 month reviews and wrote case plans.
Completed required court documents, attended court, prepared court testimony, ensuring that all necessary court documents are clear and concise for court hearing presentation for child custody and or termination of parental rights.
Prepared the child to understand the court procedures and outcomes always focusing to free appropriate children for Adoption voluntarily or thru court orders.
Facilitated transportation for the child of birth parent and foster parent when needed.
Coordinated client transportation needs.
Facilitator for Survival Skills for Women – Gwinnett Technical Institute 10/96 – 5/97
Taught women day-to-day life skills, helping them to learn how to better manage their household, money, health, behavior and education of their children.
Trained clients on a series of 10 workshops: Assertiveness, Personal Health, Nutrition, Money Management, Child Management, Self-Advocacy, and Legal Rights, Coping with Crisis, Community Resources and Reentry Employment.
Assisted clients to gain the confidence needed to take care of their lives as they move towards independence.
Social Service Case Manager – Fulton County Department of Family and Children Services, Atlanta Georgia 1/91 – 9/96
Performed services in the Placement Unit, working directly and intensively with the child and the birth parents to improve parenting ability and to achieve permanency.
Completed detailed search to identify and locate natural parent(s) and other resources to begin within 24 hours of transfer. Collecting the necessary information to facilitate a smooth transition to temporary placement within 5 days (i.e. school records, medial information, birth certificates etc.)
Completed staffing to include birth parent to assess family’s needs.
Arranged visits between birth parent and child within (5) five days of placement, while forming a partnership with foster parent to provide foster information to ensure that needs of the children are met.
Performed family assessments to determine goals and objectives for case plan to ensure reunification/permanency is achieved within (9) nine months.
Completed case dictation, organized and maintained information as required by policy regulations and agency standards as well as performing other duties as assigned. Maintained up to date case files, case narratives, administrative forms, prepared 6 month reviews and wrote case plans
Completed required court documents, attended court, prepared court testimony, ensuring that all necessary court documents are clear and concise for court hearing presentation for child custody and or termination of parental rights.
Prepared the child to understand the court procedures and outcomes always focusing to free appropriate children for Adoption voluntarily or thru court orders.
Facilitated transportation for the child of birth parent and foster parent when needed.
Coordinated client transportation needs. Social Service Specialist I – Clayton County Department of Family and Children Services, Jonesboro Georgia 2/88 – 1/91
Worked directly with Child Protective Services ongoing completing family assessment, developing case plans with the family and providing consistent supervision and case work support and assessing severity of new reports in existing cases.
Provided regular contact with child, foster parents and birth parents to prepare child for foster home placement.
Completed and forwarded notification of changes in placement to parents and prepared the child for foster home placement.
Secured medical attention, established contact with collateral resources, counseled natural parents to facilitate return of child; referring natural parent(s) to community agency resources and evaluated parent(s) progress for permanency planning.
Prepared case panel reviews; coordinated interstate compacts and out of town inquiries.
Worked with Adult Protective Services developing service plans with client input, providing consistent casework contact.
Initiated and ensured continuity of care with focus on inclusion of extended family and investigated reports received on ongoing adult protective services.
Human Service Technician – Clayton County Health Department, College Park, Georgia 1/87 – 2/88
Responsible for Prenatal Case Management, educating patients on resources and services serving the county, which pertains to the health and welfare of infants and patients.
Developed and maintained contacts with available resources and social welfare agencies in the county.
Compiled information pertaining to history and background of patient care, assessing needs of patients through home visits.
Educated and counseled patients on child development, child safety, birth control, sexually transmitted disease and nutrition.
Served as patient advocate in relation to cooperating human services delivery agencies.
Provided emotional support and encouragement to clients and assist them in resolution of minor problems.
Served as a dedicated member of the Head Start Advisory Board.
Claims Adjuster Nations Bank, Atlanta Georgia 6/86 – 1/87
Collected delinquent Master Card and Visa Accounts, which entailed working with personal computers. Advised and consulted clients on feasible payment plans while consisted of numerous telephone contacts and skip tracing.
Group Counselor/Probation Officer – Fresno County Juvenile Institution, Fresno, California 5/83 – 1/87
Arranged and conducted small group counseling sessions assessing and initiating early release of minors from Juvenile Hall.
Assisted booking officer in processing minors in and out to Juvenile Hall.
Transported minors to and from medical facilities.
Administered drug test.
Exchanged information and advised parents, social workers and probation officers of status of minors.
Supervised recreational activities.
Worked as a Probation Officer assisting clients in determining restitution payments.
Defined terms of probation, responsible for issuing arrest warrants, compiled and maintained information for case management.
EDUCATION
Georgia Certified Child Welfare Supervisor-2010
Georgia Educator Certificate – 7/1/01
Clark Atlanta University M.S.W. degree 5/01
Atlanta Public School – Social Work Intern 9/00 – 4/01
Office of 100 Black Men of Atlanta – Social Work Intern 9/99 – 4/00
Survival Skills for Women Facilitator Training – 10/96
California State University – Graduate School – Counseling 1985
Tennessee State University in Nashville – B.S. degree 5/78
COMPUTER SKILLS
Microsoft Office, Power Point, and World Wide Web
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