Briana Martinez
Thornton, CO 80260
********.**@*****.***
Career Profile: To obtain a position with growth and opportunity to work for a reputable company, where my skills and expertise in management/administration will be valued. I will be able to fascinate with my productivity. I have proven to be versatile and able to build a rapport with all socioeconomic backgrounds and diverse clientele. I am dedicated to efficiency, team management, and customer satisfaction.
Summary of Qualifications:
●Able to have clear and effective communication skills to raise clientele, also defuse issues in a professional and timely manner.
●Proficient in Microsoft Word, Internet, Excel, MS Outlook, QuickBooks and PowerPoint.
●Excellent customer service in a professional, concerned manner with ability to multi-task
●Remarkable ability to motivate employees and ensure optimal level of work.
●Honest, conscientious, organized, possess deductive reasoning and decisive.
●Very quick observation of operations, products, business principles, and current technology.
Professional Work Experience:
Book Keeper/Secretary
Discount Drywall 5/17 - 6/19 970-***-**** Greeley, CO
●Answered a multi-line phone system, took messages, screened calls and transferred accordingly.
●Approximated estimates for drywall repair for customers.
●Clerical duties – filing, Xeroxing, faxing and ordering supplies.
●Responsible for documentation of accounts receivable and payable.
●Payroll
●Experience with onboarding, training and out-processing.
A/R Billing Coordinator
JBS Swift CO. 4/16 - 4/17 970-***-**** Greeley, Co
●Prepared and sent invoices
●Downloaded financial reports
●Reconciled accounts
●Cash application
●Customer Service
Customer Service Representative
Startek 4/15 - 4/16
970-***-**** Greeley. Co
●Customer service inbound calls
●Assisted customers with troubleshooting and accounts
Receptionist/ Office Manager
Changes of Cherry Creek/Cherry Creek,Co 303-***-**** 4/12 to 4/15
● Ensured proper maintenance, compliance/regulations, and health/safety policies.
●Prepared records of spa sales/costs, inventory, purchase/receive orders, files, new hires
●Provided business productivity of salon by designing & enhancing current procedures
●Responsibly and accurately administered payroll.
●Established and maintain good relationships with spa staff and guests.
I am thrilled to be applying for this opportunity, with over 10 years of experience in Administration. I contribute my unique skills and grow into a career opportunity here as a professional. I am intrigued by the opportunity to bring my talent, experience, and commitment to helping people.
During my previous role at Changes of Cherry Creek, I revamped payroll and retail sales into an upgraded more efficient version. I also dealt with Company mail in this position.
At Discount Drywall, I developed a streamlined, standardized new hire process to ensure that new employees experienced a comprehensive introduction to our company and culture. Payroll, Administrative, and mail included.
Thank you in advance for your thoughtful consideration...
Education:
General Classes (Business Accounting, Administration) – College of America – 2005
General Classes (Math, Political Science, English) – Aims – Greeley, CO – 2003
High School Diploma–GreeleyCentral-2002
References:
Jacqueline Adams 303-***-****
Eric Andrade 970-***-****
Carrie Kierns 970-***-****