Manager Training

CURRICULUM VITAE

Personal Profile

Surname: Mnikathi Name: Xolani Magic

Dependant/s: 02 ID No: 771***-****-** 4

Nationality: South African Marital Status: Married

Driver’s License: Code 10 – C1 with PDP [GP] Home Language: IsiZulu

Contact No: 076-***-**** / 083-***-**** Other Languages: English, IsiXhosa,

Email address: ******.********@*****.*** IsiSwati, SeTswana, SeSotho and IsiNdebele

Residential Address: 2649 Phase 4 Unit 13 Imbali Pietermaritzgburg 3200

Educational Profile

Name of School Attended: Eminyezaneni High

Highest Grade Obtained: Standard 10 (Matric)

Year Obtained: 1995

Tertiary Profile

Name of Institution: Oval International College (former Natal Computer College)

Course of Study: Travel and Tourism

Qualification Obtained: Diploma

Year Obtained: 1998

Work Experience Profile

Name of Company: Destiny Personology and Leadership

His/her Contact No: Cell No.: 082-***-**** Email: **************@*****.***

Immediate Supervisor: Khayelihle Owen Zuma

His/her Designation: Managing Director (Business Founder)

Position Hold: Consultant/Driver for Consultants on Marketing

Duration: 05 June 2016 29 October 2018

Reason for Leaving: Resigned Reason for Leaving

Duties:

Load and unload organization’s merchandize

Precisely finish all paper work connected with conveyance of merchandize

Transport products, materials, and staff securely to areas where they are needed

Guarantee that products and staff are protected and secured

Answer clients’ inquiries as brilliantly as could be allowed

Ensure timely conveyance of staff and materials to and from places as instructed by supervisor or the manager

Ensure that vehicles are kept perfect and clean at all times by washing both the inside and outside parts of the vehicle

Carry out routine checks on vehicles and ensure they are sound

Recognize electrical and mechanical faults and report to the employer or technician

Report any instance of mishap or accident to the dispatcher or supervisor

Perform periodic maintenance on vehicles, such as changing batteries and motor oil at appropriate time, as well as refueling the car(s).

Report any case of accident, injury or damage of vehicles to the supervisor or manager

Keep all records, including receipts for vehicle maintenance

Keep up a travel log to record areas travelled to, travel time, and work hours

Perform some other undertakings like shopping, dropping and picking clothing, getting lunch, and running errands

Pay tolls and other fundamental vehicle demands

Dress professionally and in accordance with company’s dress code.

Duration: 09 June 2014 to 04 April 2016

Name of Company: Everest Leadership Training

Immediate Supervisor: Julius Ansah

His/her Designation: Chief Executive Officer (Business Co-founder)

His/her Contact No: 011-***-****

Position Held: Training Supervisor

Duties:

Maintain training programs current

Monitor instructor performance to verify training is conducted as outlined in approved training materials and in a manner that motivates personnel to learn

Verify that the training staff has obtained and is maintaining their technical and instructional knowledge and skills

Develop training programs according to approved methodology

Develop training program and trainee status reports for line managers, and assist line managers in identifying and resolving human performance issues

Track current industry training issues

Solicit line managers' involvement when training commitments or needs are not being fulfilled

Develop improved methods to meet training and facility objectives and goals as required

Develop training policies that establish guidelines for all training functions

Assist line management in identifying potential training needs based on facility and industry operating experiences

Initiate and help prepare long-range objectives for the training organization that are consistent with corporate, facility, and training policies, and develop a system for verifying implementation of the actions needed to meet the objectives.

Duration: 03 December 2008 to 27 October 2010

Reason for Leaving: Resigned

Name of Company: Waymans Labour Broker

Immediate Supervisor: Stephen Els

His/her Designation: Operations Director

His/her Contact No: +27-11-805-****

Position Held: Operations Manager/ Drive a Company Car to sites from Office

Duties:

Conduct office management tasks

Ensure safety regulations are adhered to

Implement measure to provide motivation for employees

Prepare, revise and submit reports, budgets and other documentation

Dialogue with clientele about customer service issues or queries

Communicate information to the departments filtered for management

Perform training sessions

Implement quality management and regulatory compliance strategies

Review customer reviews and customer related statistics

Duration: 12 February 2012 to 28 November 2014

Reason for Leaving: Resigned

Name of Company: Phsyiognomy and Motivation Consulting

Immediate Supervisor: Khaya Zuma

His/her Designation: Managing Director (Business Partner)

His/her Contact No: +27-82-519-****

Position Held: Managing Director (Business Partner)

Duties:

Direct the activities and productivity of the entire organization.

Duration: 09 August 2011 to 30 June 2012

Reason for Leaving: Organization Downsized

Name of Company: Imperial Car Rental (Pty) Ltd

Immediate Supervisor: Lindi Cilliers

His/her Designation: National Call Centre Manager

His/her Contact No: +27-11-574-****

Position Held: Rental Agent (branch) then, Senior International Reservationist /Supervisor (Call Centre) Also driving cars to delivery to clients and sometimes pick them from the depot when is hectic

Duties:

Respond to all inquiries from clients about the availability and cost of vehicles

Take and make reservation through computer programmes and manually when system is offline

Explain the conditions of rental or leasing for individual and corporate clients

Complete customer paperwork and process payment transaction

Take the vehicle to the customer and identify the existing irregularities and scratches and show all the special features when assisting at the branch environment.

Checking mileage and damage inspection when vehicles are returned

Provide support services and sales, if dealing with regular accounts of leasing companies

Handle and make domestic and international reservations for individual, corporate and government clients.

Provide with road assistance when clients get breakdown or involved in accident.

Driving cars moving from depot to branches

Duration: 04 December 2005 to 28 May 2011

Reason for Leaving: Resigned

Name of Company: Concorde Travel (Pty) Ltd

Immediate Supervisor: Natalia Cirrerio

His/her Designation: Branch Manager

His/her Contact No: +27-11-531-****

Position Held: Travel Consultant

Duties:

Planning itineraries

Advising clients

Booking hotels, air or sea travel, and car rentals

Researching travel information

Assuring client satisfaction

Networking with industry professionals

Marketing services

Duration: 03 September 2001 to 25 November 2005

Reason for Leaving: Resigned

Hobbies / Interests / Goals / Achievements

Reading inspirational, business and religious books - Gym (Exercise)

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