WENDY PAMISA PANAGUITON
Block ** Lot ** La Mirande Crest Gran Europa, Lumbia, Cagayan de Oro City, Philippines, 9000 Cell: +63-998-****-*** Email: ****************@*****.*** LinkedIn: linkedin.com/in/wendy-panaguiton-b93709195/
Detailed-oriented corporate employee with 15 years of relevant extensive experience along with additional experience derived from administrative manager role. Recognized for a target oriented, superb customer service and outstanding people relationship skills with an optimistic attitude. Motivated to work for the personal and professional growth. Seeking to help companies meet their goals. PROFESSIONAL EXPERIENCE
APRIL 16, 2004 – CURRENT
ADMINISTRATIVE MANAGER,
VISTA LAND AND LIFESCAPES INC. – CAMELLA CAGAYAN DE ORO
Adhere policies, procedures and service standards as they relate to the functions with other departments such as marketing, sales, production, liaison and accounting
Accomplishes recruitment, training, evaluating and taking corrective action
Coordinate day to day operations
Create a positive work environment on top of a competitive industry
Consistent high level of quality customer service and care
Execute procedural changes and effectively delegate work
Feedback to management regarding staff performance evaluation
Intensive documentation and filing for loan processing
Look out special projects and tracking progress towards company goals
Monitor and analyze accounts performance to identify trends
Overseeing calls and emails from various departments and customers
Proactive approach that strives for excellence in monthly quota in loan releases, collection efficiencies and account conversion
Review and monitor financial problem and monthly forecasts
Run a variety of reports and maintain spreadsheet in Microsoft office
Working with sales team, identify additional areas of opportunity EDUCATION
MARCH 20, 2004
BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT,
XAVIER UNIVERSITY – ATENEO DE CAGAYAN
Consistent scholar in college governed by City Government of Cagayan de Oro AUGUST 19, 2011
LICENSED REAL ESTATE BROKER,
PROFESSIONAL REGULATION COMMISSION
PRC License Number 0008577
2
SKILLS
Attention to detail and accuracy
Analytical mindset
Creative mind and a passion towards work
Desirable motivating and training skills
Energetic and highly organized professional
Exceptional problem-solving skills
Excellent written and English communication skills
Influence and drive change
Intensive documentation skills
Motivated to work for the personal and professional growth
Multi-task in a fast paced environment
Optimistic attitude in dealing with stressful situations
Outstanding interpersonal skills
Proper and right decision-making Skills
Proactive that strives for quality and excellence
Proven ability to meet set deadlines
Proficiency in Microsoft Office (Excel, Word and Outlook)
Target oriented
Time management
Work independently and manage a large team