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Manager Human Resource

Louis Trichardt, Limpopo, South Africa
October 31, 2019

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Mrs. R. Nieman


Mrs. R. Nieman,

** ********* **,

Louis Trichardt,


Cell nr: 060-***-****

Dear Sir / Madam

With a consistent track record and long history within Retail / administrative / financial / human resource / facilities / operations Management role I had success in achieving a broad range of experiences throughout my career. I believe I offer the leadership and skill that would benefit your company. I have enclosed my resume in consideration for a position within your organisation. A summary of the value I can bring to your admin management team includes:

Over 20 years of experience in leadership roles within complex operations, supervising diverse teams and managing all challenging programs / assignments.

Advanced individual and team development skills, including training, re-training, mentoring and evaluating performances. I use a hands-on, supportive approach that leads to improved performance.

High level of adaptability and flexibility gained through working in highly charged, mission- critical programs, including humanitarian relief efforts and wartime operations.

I’m capable of handling a “cocktail” of financial management, reporting and overall auditing/analysis services.

I’m able to solve a problem and view dilemmas from a variety of viewpoints. In particular, the strong relationships I build with team members, upper management, partner organisations and the community often results in win-win situations and a foundation for future success. I am certain that my team-focused, positive attitude and emphasis on quantifiable results would be a welcome addition to your organisation.

My resume will provide additional details and I would welcome the opportunity for an interview to discuss your organisation’s top-priority needs and the performance you can expect from me. Thank you for your time and consideration. I look forward to hearing from you soon. Sincerely,

Ms. R. Nieman



Cell phone no.: 060-***-****


Personal Details:

Name: Mrs. R. Nieman (Ronel)

Date of Birth: 01-07-1975

ID Number: 750**********

Age: 44

Gender: Female

Nationality: South African

Marital Status: Divorced

Dependants: (2 children – 1


21years and 2



Address: 8 Vondeling rd,

Louis Trichardt


Cell phone no.: 060-***-****

Home Language: Afrikaans (Fluent)

Other Languages: English (Fluent)

Driver’s License: Yes (Code 08)

Experience: 20 Years and More (as Financial / Human Resource / Administration Manger/ Retail)

Health: Excellent

Criminal offences: None



Seeking a full-time position.

I would like to welcome the chance to discuss the opportunities with your company. I believe that my energy and creativity can make a positive contribution to your company. I am both well capable of working independently as well as collaborative as part of the team. I have always been able to establish and maintain excellent relationship with co-workers at all levels. With my strong personality I always try to influence people positively. Summary of Qualifications:

More than 20 years of intensive and wide experience in Retail / administrative / financial / human resource / facilities / operations Management,

Strong ability to lead and train staff,

Assigned work to the staff and motivated them in increasing effectiveness and profit margin,

Developed intellectual and communication skills, to deal with staff members and professional clients,

Able to set valuable priorities to complete urgent and long-term goals and meet operational deadlines,

Proficient in applying business and administration principles,

Established principles and processes in customer services and personal management,

Excellent ability to sove problems,

Easily capture new roles and respnsibilties,

Knowledge, Skills and Abilities:

Supervisory skills

Team building skills

Problem solving skills

Basic counseling skills

Negotiations skills

Effective verbal and listening communications skills

Computer skills including the ability to operate spreadsheets and word-processing programs at a highly proficient level

Effective written communications skills including the ability to prepare reports, proposals, policies and procedures

Effective public relations and public speaking skills

Research and program development skills

Stress management skills

Interviewing skills

Time management skills

Human resources management

Job descriptions

Performance review methods and techniques

Staff training, development and recognition


Mentoring and coaching

An understanding of relevant legislation, policies and procedures

The ability to work to deadlines.

Attention to detail.


Business process improvement experience.

Comprehensive and working knowledge of payroll systems.

Customer service focus.

Payroll management experience.

Payroll processing experience.

Excellent written and spoken communication and interpersonal skills.

Presentation skills

Project Management.

Financial administration,

Petty cash,



Stock control,

Fleet control,

Data capturing,

Wages, time and attendance,

Contracts / tenders,

Transporation (Logistic),


Facilities / Operations Management

Auctioneering administration,

Fully computer literate,

Softline Pastel (Xpress)

Pastel Payroll

MS Office






And so much more………

Employment History:

Thundu Land Auctions & 2nd Hand Shop

Manager 01/09/2017 – Current


In charge of entire stores and the employees that work within.

In charge of the general operations of the store, making sure it runs smoothly, cleanly and meets any budget or sales goals.

Set sales targets and motivate staff to meet those goals

Manage store budgets and maintain financial records

Oversee stock levels and bay new items when required

Address customer complaints and issues in a professional manner

Handle staff conflicts, complaints, and problems

Prepare various promotional materials and in-store displays Auction Assistant:

Receives and stores incoming merchandise to be auctioned.

Tagging and arranging articles for sale


Writes assigned record numbers on tags and wires tags to articles.

Assists final bidders in locating purchased items.

Invoicing final bidders


Time Freight Express

Branch Manager 03-03-2015 – 31-08-2017


Manage all operational effectiveness and efficiency of the branch and ensure operational targets & KPI’s are achieved.

Manage and develop the branch in terms of systems, structures, strategy, policy making and profitability.

Recruit, train, motivate, manage, lead and co-ordinate the staff to ensure necessary quality and quantity of staff are deployed to meet operational and revenue targets and maximize customer satisfaction.

Ensure service quality in maintained and service issues addressed promptly to maximize customer satisfaction.

Build strong customer relationships with clients in line with our customer centric business model.

Identify new markets and / or business opportunities.

Compilation and control of budgets and forecasts.

Managing budgets and ensuring cost-effectiveness.

Fleet management and maintenance.

Carry out all duties in accordance with ISO specifications. ENS……. Diesel Tech Power Solutions (PTY) Ltd

Human Resource HR / Administration Manager 15-11-2012 – 31-01-2014 Human Resource

As the Human Resource Manager I am responsible for providing support in various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.

As the Human Resource Manager I provide advice and assistance to supervisors and staff. This includes information on training needs and opportunities, job descriptions, performance reviews and personnel policies of the Company.


1. Provide support to supervisors and staff to develop the skills and capabilities of staff. Main Activities

Ensure that accurate job descriptions are in place

Provide advice and assistance with writing job descriptions

Provide advice and assistance when conducting staff performance evaluations

Identify training and development opportunities

Organize staff training sessions, workshops and activities

Process employee requests for outside training while complying with polices and procedures

Provide basic counseling to staff who have performance related obstacles 7

Provide advice and assistance in developing human resource plans

Provide staff orientations

Access funding for training and write proposals

2. Monitor staff performance and attendance activities. Main Activities

Monitor daily attendance.

Investigate and understand causes for staff absences.

Recommend solutions to resolve chronic attendance difficulties.

Provide basic counseling to staff that have performance related obstacles.

Provide advice and recommendations on disciplinary actions.

Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.

Inform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys. 3. Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff.

Main Activities

Provide advice and assistance to supervisors on staff recruitment

Prepare notices and advertisements for vacant staff positions.

Schedule and organize interviews

Participate in applicant interviews

Conduct reference checks on possible candidates

Prepare, develop and implement procedures and policies on staff recruitment

Inform unsuccessful applicants

Conduct exit interviews

4. Provide information and assistance to staff, supervisors and Company on human resource and work related issues.

Main Activities

Develop and implement a human resources plan and personnel management policies and procedures

Promote workplace safety.

Provide advice and assistance to staff and management on pay and benefits systems

Research and monitor human resource systems in other organizations within the community.

Explain and provisions of the personnel policy.

Explain employment standards and legislation such as workers compensation, labor standards and Fair Practice Act.

Organize the transitional provisions of employee compensation, pay and benefits when positions are transferred or new positions are funded through contribution agreements and other special funding arrangements.

Arrange for the repairs of computers and other office equipment and assist with organizing staff to carry out work due periods of equipment shutdowns.

Attend Company meetings to provide information, when necessary.

And more……



Answering staff queries regarding pay and human resource enquiries.

Maintaining and updating employee records on payroll system.

Perform system upgrades.

Collecting overtime sheets from employees and calculating their hours.

Complete data sheets on excel with all employees salaries, overtime, standby allowance and deductions.

Preparing the employee’s salary slip on Pastel payroll and print theme on a fortnight and monthly bases.

Sending the employee’s salaries, Tax, SDL, UIF, union fees and bargaining counsel’s payment through to the creditors department for payment.

Coordination and management of entire payroll function.

Preparation and reconciliation of monthly and fortnightly General Ledger wages journals.

Provide cost analysis and salaries and wages information as required for budgetary purposes.

And more……

Consumer Protection:

Ensure that all the following documents are according to the Consumer Protection Act, No. 68 of 2008, if not I amended it:

Credit Applications reflect the terms and conditions of sale.

Purchase Order.

Quotation (Straight forward).

Quotation (In full).

Tax Invoice.

Delivery Note.

Maintenance Service Level Agreement.

Quotation (Rentals).

Hire Contract/Delivery Note (Rentals).

Job Cards.

Insurance Policy.

Company Profile.

Client Information Form.

Occupational Health and Safety

Assist with the preparation and implementation of the following documents:

Occupational Health, Safety and Environmental Policy,

Occupational Health and Safety Plan,

Environmental Plan,


Occupational Health and Safety Responsibilities and Appointments

Hazard Identification and Risk Assessments

Method Statements

Waste Management

Medical Fitness

Emergency Procedures and Rescue Plans

Induction Training


Toolbox talks

Standard Operating Procedures

Safe Work Procedures

Equipment maintenance and inspection registers

PPE issue control sheet

Incident Management, Investigation and Reporting

Occupational Health and Safety Committee Meeting Minutes / SHE Rep Checklist

Material Safety Data Sheets (MSDS)

Work Permits / Site Access Permits

37(2) Mandatory Agreement and 4(1)(c) Appointment between Client and Sub-Contractors. Jana Reinecke Properties

Property Agent 21/02/2011 – 09/11/2012

Using local knowledge when marketing properties to properties to potential buyers or tenants and then negotiating with them on behalf of client.


Looking for properties,

Compare a property with similar properties that have recently sold to determine its competitive market price.

Contact property owners and advertise services to solicit sales listings.

Advise clients on market conditions, prices, finance, legal requirements and related matters.

Generate lists of properties that are compatible with buyer’s needs and financial resources.

Initiate and maintain constant and continuous communication with owners,

Carefully analyze their needs and sensitive to their requirements,

Finding buyers,

Interview clients to determine what kinds of properties they are seeking.

Coordinate appointments to show homes to prospective buyers.

Promote sales of properties through advertisements, open houses, and participation in multiple listing services

Showing them the properties,

Coordinate property closings, overseeing signing of documents and disbursement funds.

Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

Evaluate finance options to help clients obtain financing at the best prevailing rates and terms.

Follow the handling of the contract until registration.

Arrange for title searches to determine whether clients have clear property titles.

And more……

My career as a property Agent is based upon one basic belief; that my job is not to work with bricks, mortar and parcels of land, but with PEOPLE….. PEOPLE who sell their homes through me. People who buy their homes through me…. But first, land and always PEOPLE. V & M DOMESTIC SERVICES CC

Financial / Administration Manger 01/02/1999 – 01/07/2010

Responsible for managing all administrative activities,

Managed administrative policy planning, evaluation and application,

Monitored administrative staff for proficient and effective performance,

Monitored programmatic policies, legislative and operations including strategic planning, economic growth and service department,

Assessed fiscal and personnel management functions to ensure compliance with government rules and regulations,

Identified and helped in recruiting,


Prepared reports and statistics whenever they were required,

Created and implemented systems to restructure office events,

Supervised employees and team members regarding their accounts,

Provided customer services and resolve their queries if any,

Go through cash intake / reconciliation, order placement and bookkeeping,

Supervised business activities and processing, Maintained inventory,

Verify invoices, database and check books,

Monitor accounts to make sure that the payments are up to the mark,

Train employees as and when required,

And more……


Administration Clark / PA 17/03/1993 – 31/01/1999

Arranged meetings and agendas,

Directing and assisting visitors,

Resolving administrative problems and inquiries

Composing, editing and proofreading correspondence and reports,

Preparing a range of administrative documents.

And more…..



Time Freight Express Cell no: 072-***-**** Mr. Kobus Coetzee Something about myself:

I maintain confidentiality, using sound judgment and perform independently while performing my duties as a Human Resource Manager. I also demonstrate the following personal attributes:

maintain standards of conduct


possess cultural and political awareness and sensitivity


demonstrate sound work ethics

consistent and fair

helpful and friendly,

professional at all times,

high attention to detail,

work under pressure,

work independently,

high work energy levels,

As a Human Resource Manager I normally attain the required knowledge, skills and abilities through completion of human resource development courses at post secondary institutions and several years of experience supervising staff.

Contact this candidate