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Customer Service Social Media

Location:
Monroe, GA
Posted:
October 27, 2019

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Resume:

Kristin Whitlock

770-***-****

adaox3@r.postjobfree.com

Holly Springs, GA

https://www.linkedin.com/in/kristinwhitlock

PROFESSIONAL PROFILE

When I began working, I was lucky enough to see firsthand how a business can effectivly utilize marketing during my time as a Marketing and Communications Intern at Courier Express.

I quickly realized that I enjoy helping businesses grow and strengthen their relationships with clients through the use of marketing. I have also worked as a receptionist where I learned invaluble lessons about communication, customer service and time management.

CONTACT

SKILLS

Microsoft Office

Multi-line Phone System

Adobe Dreamweaver

Communication

Organization

Customer Service

Teamwork

EXPERIENCE

RECEPTIONIST

Brookstone Animal Hospital February 2015– PRESENT

Worked at front desk answering phone calls, making appointments, checking in clients as well as completing and filing paperwork.

Maintained the front desk and reception area in a neat and organized fashion.

Ensured excellent customer service by providing prompt assistance both over the phone and in office.

Responsible for handling cash drawer and running all end of day balances.

Assisted with posting content to the company’s social media accounts (Facebook, Twitter and Instagram), as well as creating a monthly newsletter that was emailed to all clients.

MARKETING AND COMMUNICATIONS ASSISTANT

Courier Express July 2013 – February 2015

Worked alongside the Director of Marketing and Communications to publish daily content to the company’s internal homepage by using Adobe Dreamweaver.

Ran online store and was responsible for receiving, packing and shipping out all orders.

Responsible for adding all new hires to company database.

Assisted in the planning and execution of events such as golf outings and holiday parties.

EDUCATION

BBA in Marketing

University of North Georgia

Decmber 2018

CERTIFICATIONS

-Email Marketing Certification

Hubspot Academy

-Google Adwords Certification

Google Academy for Ads



Contact this candidate