Customer Service Social Media
Resume:
Kristin Whitlock
***********@*****.***
Holly Springs, GA
https://www.linkedin.com/in/kristinwhitlock
PROFESSIONAL PROFILE
When I began working, I was lucky enough to see firsthand how a business can effectivly utilize marketing during my time as a Marketing and Communications Intern at Courier Express.
I quickly realized that I enjoy helping businesses grow and strengthen their relationships with clients through the use of marketing. I have also worked as a receptionist where I learned invaluble lessons about communication, customer service and time management.
CONTACT
SKILLS
Microsoft Office
Multi-line Phone System
Adobe Dreamweaver
Communication
Organization
Customer Service
Teamwork
EXPERIENCE
RECEPTIONIST
Brookstone Animal Hospital February 2015– PRESENT
Worked at front desk answering phone calls, making appointments, checking in clients as well as completing and filing paperwork.
Maintained the front desk and reception area in a neat and organized fashion.
Ensured excellent customer service by providing prompt assistance both over the phone and in office.
Responsible for handling cash drawer and running all end of day balances.
Assisted with posting content to the company’s social media accounts (Facebook, Twitter and Instagram), as well as creating a monthly newsletter that was emailed to all clients.
MARKETING AND COMMUNICATIONS ASSISTANT
Courier Express July 2013 – February 2015
Worked alongside the Director of Marketing and Communications to publish daily content to the company’s internal homepage by using Adobe Dreamweaver.
Ran online store and was responsible for receiving, packing and shipping out all orders.
Responsible for adding all new hires to company database.
Assisted in the planning and execution of events such as golf outings and holiday parties.
EDUCATION
BBA in Marketing
University of North Georgia
Decmber 2018
CERTIFICATIONS
-Email Marketing Certification
Hubspot Academy
-Google Adwords Certification
Google Academy for Ads
Contact this candidate