Pamela T. Croston
Charlotte, NC 28215
Summary: Sixteen years experience in a mainframe environment in the Banking, Manufacturing, Telecommunications, and Utility industries. Highly organized, dedicated professional with strong analytical skills and detail oriented. Ability to work independently or as a team member. Education: Livingstone College, North Carolina - Bachelor of Science Degree in Mathematics Duke University, North Carolina - Graduate course work in Mathematics and Education (18 credit hours) Training: Central Piedmont Community College - JAVA, Visual Basic, C++, Advanced C++, Visual C++, Web Development Tools, COBOL, CICS
Programming Languages: COBOL, CICS, DB2, PL/1, SAS, Easytrieve, VSAM, APS, JCL, TSO/ISPF Programming Tools: Xpediter, Endevor, CA-ESP, JES2 Hardware: IBM Mainframe Professional Experience:
JIGSAW MATH: June 2015 - present
Owner, Mathematics Tutoring Program
Develop math software to provide instruction to Elementary, Middle, High School students, and adults. Environment: Visual Basic, Microsoft Powerpoint
CHARLOTTE MECKLENBURG SCHOOL SYSTEM: November 2001 - June 2015 Mathematics Teacher
Taught Algebra to Middle and High School students. Tutored and assisted students in being successful passing the End of Grade exams.
METRO IT CONSULTING: September 1997 - October 2001 Programmer Analyst/ Consultant
For COCA COLA BOTTLING COMPANY: November 1998 October 2001 Analyzed, designed, developed, tested, and implemented applications for the Warehouse Management System. This system updated VSAM files and generated reports which pertain to the shipping and receipt of orders at the Snyder Production Center. Provided a cost savings to the company. Environment: COBOL, CICS, VSAM, JCL
Developed, tested, and implemented the Value Chain System application that extracted data and created several VSAM files. These files are used in the legacy supply planning interface process. Enhanced and tested Value Chain applications to ensure accuracy in processing the data. Environment: COBOL, VSAM, JCL
For FIRST UNION NATIONAL BANK: September 1997 October 1998 Analyzed, designed, developed, tested and implemented applications for the following systems: The ASI16 Fraud Detection System: This system generated Teller Suspect reports based on the entry of specific parameters.
Environment: COBOL, JCL and VSAM
The Administrative Services Only (ASO) system: Responsible for the conversion of the ASO system. Designed and implemented an interface for systems internal to the ASO system. Pamela T. Croston Page 2
Environment: COBOL II, DB2, APS, VSAM and JCL
The General Ledger Test Facility - Finance Group: The merging company’s accounts were converted to First Union accounts. Transaction and reconciliation reports were generated and the data was incorporated into the General Ledger.
Environment: COBOL, APS, VSAM and JCL
TELECOMMUNICATIONS SOFTWARE, INCORPORATED: June 1996 September 1997 Programmer
Performed analysis, design, development and maintenance work for telecommunications systems applications. These applications used data from various telephone companies to generate monthly telephone bills for colleges and universities.
Environment: COBOL, VSAM and JCL
ANSON COUNTY SCHOOL SYSTEM
Mathematics Teacher: Aug. 1990 - June 1996
Taught Algebra to High School students. Tutored and assisted students in being successful passing the End of Grade exams.
DUKE ENERGY: July 1978 January 1990
Programmer - Electrical Engineering Department
Responsible for maintenance work for system programs and for developing, testing and implementing new programs for the Electrical Engineering Data Bank System. Environment: PL1, VSAM and JCL
Analyst Programmer I - Electrical Engineering Department Responsible for maintenance of the Outage System which generated monthly and quarterly reports of district power outages. Performed analysis, design, development and maintenance work for systems applications. Prepared program specifications and flowcharts, identified file record layouts, implemented program changes into production and supervised the work of two programmers. Environment: PL1, VSAM and JCL
Responsible for development work for the Emergency Service System for use by utility crews to identify, track and repair power outages. Responsible for screen generation, coding, testing and implementation of three major system programs.
Environment: PL1, CICS, DB2
Analyst Programmer II – Accounting and Information Technology Departments Responsible for coding, testing and implementing system programs for a materials inventory tracking system. Prepared program specifications and flowcharts, identified file record layouts, implemented program changes into production and supervised the work of one programmer. Environment: PL1, CICS, and VSAM
Responsible for identifying and resolving production system problems and for ensuring that the Library Management System executed successfully. Designed, rewrote and implemented several subsystems so that they ran more efficiently, resulting in a cost savings to the company. Environment: PL1, CICS, and VSAM