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Service Manager

Dubai, Emirate of Dubai, United Arab Emirates
October 27, 2019

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Applying for the position of :


August 26, 2018 to the present

RSS Power Equipment Rental LLC.

Service Administrator

Plan, coordinate and execute A Service/Maintenance schedules.

Ensure service tracking sheet is updated and current.

Create service jobs in ERP and close jobs as per procedure.

File documents in equipment files.

Plan, implement and monitor B Servicing Schedule.

Maintain service breakdown log.

Log customer complaints. Ensure daily reports are accurate and submitted to management.

Maintain customer site records. Weekly or monthly feedback calls to customer and record.

Related documents handover to hire desk for filing in operations file.

Maintain asset movements update the log and send daily report to management.

Plan, coordinate and execute Operations Tools Calibration and Lifting Equipment Testing.

Maintain Calibration & lifting registers ensuring all certification is available and current.

Maintain all Engineering Documentation. Maintain site logs for long term power and HVAC projects.

Coordinate with clients and arrange any special site access passes and / or onsite training. Working closely with the Area Operations Manager. Answer client calls out of hours as and when required.

September 1, 2014 to July 31, 2018

Aggreko Middle East Limited, Dubai UAE

Service Coordinator

Ensure the preparation of equipment hire in compliance with Aggreko Procedures.

Distribute the technicians as per the planned schedule for Preventive maintenance, Yard work in conjunction with the Service Manager/ Service Team leader.

Ensure general housekeeping of the ERP System (Citrix) via the use of Aggreko Business Intelligence, Movex and Power pack reports.

Maintain all records pertaining to breakdowns, equipment status, and service hours.

Compile Site reports, shift reports logs and associated documentation collected from the service technicians.

Compile and collect monthly figures for the depot’s service department and forward to the Service Manager.

Record and action responses to service calls in the absence of service technicians.

Ensure cable deliveries and returns are weighed, measured and check that they tally in contract/agreement files, check all equipment and ancilliaries returned against delivery amounts in coordination with the Hire Desk Controllers.

Ensure all information on hire suspension and chargeable service calls are relayed to the Hire desk controller.

Handles petty cash of the depot. Issuing cash vouchers, advances for depot’s daily operations. Accounts and make cash report periodically in conjunction with the Aggreko finance requirements and rules.

Actively committed and accountable for compliance to the Aggreko Health and Safety and Environmental Policies, operating procedures and compliance to local legislation including external and internal audits. Reports risks observed in the area of jurisdiction and actively find ways to mitigate and prevent potential hazards.

Any other duties considered related and or essential for effective operations and service as requested.

July 16, 2016 to December 27, 2017

QSHE Officer

Aggreko – Tepe Afken, CCC, Arabtec –Joint Venture Midfield Terminal Project

Abu Dhabi International Airport, Abu Dhabi UAE

Assigned as the official safety representative of Aggreko on site that will coordinate, monitor and assures that Aggreko safety policies and practices were implemented incongruence with the HSE policy and regulations of TCA-JV client.

Report risks and incidents observed and happened on site and come up with corrective actions as per the QSHE site recommendations and with Aggreko’s safety practices.

Attends safety meetings and safety walks/ inspections as required by the client.

Update, monitor, submit and keep pertinent safety records and documentations required by the client. E.g. Risks/Observation reports, Incident/Accident reports Firefighting equipment records, Hazardous Chemical register inventory, Safety training records of the employees etc.

Regularly monitors 8 Aggreko sites within the Airport compound and reports any potential hazards or risks.

Conducts regular QSHE Monthly meetings, tool box talks and Job Safety Task Information (JSTI) orientation for the Aggreko employees in compliance to the Aggreko and Client’s QSHE regulations.

Promptly close and rectify any reported negative observations and notices found by the client’s HSE officers and inspectors. Reports closure of HSE notices as per clients procedures.

Coordinates with the client’s Safety and Training department in keeping the trainings of the Aggreko team up to date.

Conduct site audits as required by the client and Aggreko.

Acts as an administrator and logistics coordinator on site.

July 6, 2007 to September 1, 2014

Aggreko Middle East Limited, Dubai UAE

Service Engineer - Mechanical

Performs preventive maintenance, troubleshooting and repairs of all canopy and containerized gensets (from 30kVA-1500kVA) in the depot. Has working knowledge on engines like Cummins, Iveco, Perkins, Scania, Volvo and Komatsu.

Performs B-service (engine tune-ups) on generator engines of 30 – 1250kVA (KTA50G3s and QSK45’s Cummins Engines).

Performs Health Checks and Load Testing/Capacity tests.

Has working knowledge on synchronizing operations of GEMPAC, SAKR and Deep Sea controlled gensets.

Assigned as site engineer in Palm Jumeirah on a 30MW Palm District Cooling project, 20MW Altlantis Hotel & Water Park Power package and 10MW Power Package for Al Naboodah Labor Camp and Construction sites.

Assigned in naval and military facilities on commissioning and watch-keeping of Aggreko generators for both American and British naval bases in Dubai.

Assigned on Offshore servicing of 2.5MW power package of Dubai Petroleum’s, Falah-B Oil platform. Has a BOSEIT (Basic Offshore Safety and Emergency Induction Training) Training and Dubai Petroleum Offshore Induction Training.

Delegated as a Yard-in-Charge for assisting the service manager in the yard operations and movement of off-hire and for-hire generators and equipment in the depot. Prepares schedule of repairs and turn-around of off-hired equipment to become ready for hire. Ensures that safety regulations and safe working environment are maintained in the depot and for every personnel working within it.

Assigned in HFO (Heavy Fuel Oil) 12.5MW Power Project in JK Cement, Ras Al Khaimah UAE. Performs maintenance and repairs needed for specially engineered 1250kVA KTA-50G3+ Cummins engines running in HFO and diesel fuels. Maintains the plant and all the mechanical equipment within it.

August 28, 2006 up to January 27, 2007

MONARK-CATERPILLAR Equipment Corporation - Quezon City, Philippines


Assigned in the Engine Rebuilding Workshop and was involved in overhauling and reconditioning of Caterpillar engines of various applications.

Assigned in field servicing of generators in different parts of the Philippines.

September 16, 2002 up to August 15 2006

Power Systems Incorporated - Quezon City, Philippines

Service Technician

Performs preventive maintenance, repairs and assist in overhauling of all Cummins engines, Volvo Penta, and SDMO generators.

Assigned also in generator field servicing in different parts of the Philippines.

Assigned as project coordinator to various generator installation projects in Manila and other provinces.


Occupational Health and Safety Management System (OH&S MS) Implementation Training Course ISO 45001:2018 May 14 - 15 2018. Certificate No. ER-00513867, BSI Training Academy, Dubai UAE.

OSHAD certified Safety Practitioner – Reg. No.2003793, passed Occupational Safety and Health of Abu Dhabi UAE certification valid till October 10, 2019. Certification required for Abu Dhabi and Al Ain HSE practitioners and Safety Professional Entities.

NEBOSH (The National Examination Board in Occupational Safety and Health, UK) - International General Certificate Passer with Credits, International HSE Council LLC.- 819 April 10, 2013. Master log certificate no. 00171660/463517

BOSEIT – Basic Offshore Safety and Emergency Induction Training –OPITO Approved

January 15-17 2013, GTSC Abu Dhabi, UAE. Certificate no. 5251570017011376128

Valid until 16th January 2017.

Dubai Petroleum Offshore Safety Induction

April 2009, Dubai Petroleum Training Center, Dubai UAE


September 2004 up to November 22, 2006

Bachelor’s Degree in Public Administration (Government Management)

University of the City of Manila

June 1999 up to February 23, 2002

Heavy Equipment Servcing Technology

Monark Foundation Technical Institute – Monark CATERPILLAR.

June 1995 up to March 1999

Highschool Education – ASHS St. Joseph’s College, Quezon City Philippines


36 years of age born on the 8th of May 1983 and a Filipino citizen.

Possesses an UAE driving license – Automatic. Valid until 27th February,2024.

Associate member of International Institute of Risk and Safety Management (IIRSM) Reference No.307247 May 08, 2018 till May 01, 2020.

Has a valid 10 years multiple entry - U.S Non-Immigrant Visa (Tourist B1-B2) valid till 2024.

Travelled to United States of America, Spain, Portugal, Egypt, Qatar, Thailand Bahrain and Singapore.

Possesses computer skills, has working knowledge in M3 Citrix, Syrinx, Microsoft Office and the Internet.

A team player, hardworking and flexible to adapt in any given situation or environment. Has ability to lead, motivate and supervise colleagues.



MOBILE +971*********

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