*-*-***/****, ******** nagar, Hyderabad
Experienced Store Manager with depth in recruiting training mentoring coaching and developing staff in large consumer-focused store operations. Strong budgeting sales forecasting and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash / inventory management. Broad skills in educating personnel to achieve exceptional levels of customer service building teams and ensuring the achievement of corporate goals.
Training / development
Advertising & marketing
Recruiting / hiring
Best performance award in ‘Scooter Carnival’, and ‘Silver medal’ for achieved annual target with 10% growth, And also two times international trip by HMCL.
Software proficiency includes SAP,RCP and Tally-Meeting quality standards for customer service -Quick thinking -Ability to anticipate customer needs and objections -Communicating with a diverse range of customers and businesses - Persuasiveness and creative thinking -Ability to use statistics, ability to team lead and implementation skills, In-depth knowledge of retail sector, Strong ability to work under pressure and time constraints, And great ability of presentation,dealing with the customers.
Worked as Showroom sales manager in Reddy And Reddy Automobiles, Bhimavaram -2013-2016
Worked as Asst.HR Manager in FLUOR (USA NASA undertaking company), Afghanistan -2011-2013
Worked as HR Executive in Sree Kumar Agro Oils Pvt. ltd, Bhimavaram -2009-2011
Store Manager - 10/05/2016 -Current
Denim hub., Bhimavaram, AP
Direct sales floor activities ensuring excellence in customer service and resolving store level problems
Establish sales goals manage budgets devise sales forecasts consistently maximizing sales and profits
Oversee personnel management interviewing hiring training mentoring/coaching and evaluating
Manage merchandise selection window displays and stocking working directly with vendors
Work with corporate management developing local marketing and advertising strategies
Applied strategies that improved shrink percentage for five years
Key contact with suppliers / vendors securing key business agreements
Maintained price accuracy of goods and ensured adequate stock levels
Hired trained and coached staff to ensure maximum performance within the store
Developed new and low performing sales associates educating on sales methodologies as they applied to store offerings
Supported sales floor by implementing process improvements
Implemented new recruiting strategies to attract exceptional sales personnel
Showroom Sales Manager - 01/08/2013 -20/04/2016
Reddy And Reddy Hero Automobiles
Increased territory annual sales from less than 14000 to 17000 within two years and also two times Best retail national winner Award from HMCL in 2015-2016
Introduced new gasket lines into the market, often closing sight-unseen sales of newly released products, responsible for assigned sales targets (monthly, quarterly and annually and Planning for order stock and maintain as per targets
Responsible for assigned sales targets (monthly, quarterly and annually and Planning for order stock and maintain as per targets
Responsible for monitoring the weekly purchasing report to make sure that there were no duplicates
Goals set for centers month on month, maintaining relationship with target customers, customer service, ensuring high rate of return on investment, sales support and sales.
Maintaining AD stock as per norms, Document collection, provide daily updated data to AD., Promoting the Brands & Encouraging the Sales through various Promotional Activities (CBYs, Van Activity etc.), establishing a healthy relationship with retailers, effectively handled the Retailers Claim Settlement, Promoting Sales through Visibility in my area.
Operating Internet, updating all records and documents (Hard copy as well as Soft copy), Purchasing and maintaining stocks, Data Entry, updating accounts, Compiling MIS reports, networking with different stake Holders and organization.
Proper execution of order and dispatch it on time, follow up for payment and develop new sample for client and maintain good relation with client.
Masters – Human Resource Management 2007 – 2009
Andhra University, Bhimavaram
Bachelor of Arts – 2004 - 2007
Andhra University, Bhimavaram
Father : Manikyala Rao
Mother : Nagamani
Passport number : T8567190
Passport Issue : 03/10/2019
Passport Exp : 02/10/2029
DOB : 09/06/1986
Gender : Male
Nationality : Indian
Hobbies and Interests
Love all things physical, including Cricket, Volleyball, Tennis, and geocaching. On weekends, always make time to curl up with a good book and a cup of coffee.
Proficient in English, Telugu and Hindi
Proficient in windows XP applications, SAP, RCS, MS Office, Auto soft Internet explorer and outlook Expres