Administrative Assistant with advance MS Office skills

SUMMARY

Administrative professional with advanced Microsoft Office skills, who anticipates business needs and has experience in construction, records management, corporate banking, document control, and quality auditing.

JOB HISTORY

Fund Contribution Processor, Zenith American Solutions, Mendota Heights, MN

May 2018 - June 2019

Responsible for performing COBRA administration, contribution report reconciliation and customer service for assigned Trusts. Reviewing and processing incoming/outgoing employer contribution reports. Maintaining a positive client relations relationships, responding to issues from participants, employers, unions, consultants, and Zenith staff with in a timely manner. Perform delinquency and payroll audit processing to include reporting, follow-up and preparation for entry into computer system. Reviewing, researching, correcting and balancing computer generated reports. Receiving and processing new employer contracts in AS400 system. Answering incoming telephone calls regarding eligibility, reporting systems, and benefits. Performing COBRA administration, including generating notification letters, answering participant questions, and processing payments. Process daily incoming and outgoing bank mail, deposits, stop payments and batch correction. Assist the Fund Contribution team with day to administrative needs such as data entry or special projects as assigned by the Lead. In all tasks maintaining PHI is kept confidential.

Administrative/Customer Service, OfficeTeam, Minneapolis, MN

December 2017 - May 2018

Supporting local toy manufacturer with answering phone calls in a “call center” environment. Using multiple systems to assist customers with placing orders, refunds, and resending items to customers that they received damaged or incorrectly. (Temp to Hire for Zenith American Solutions. Feb 2018 – May 2019)

Front Desk Administrator, ADKORE Megaforce, Minneapolis, MN

November 2017 - November 2017

Assisting an Engineering company in with answering the phone professionally in English. Using QuickBooks to enter purchase orders, invoices, and update vendor information. Ordering engineering parts, ensuring they are delivered accurately, and following through with receiving invoices.

Office Coordinator, MAU, Augusta, GA

July 2017 - August 2017

Coordinating shipping transfer orders from the warehouse to the service center. Accurately counting, recording, and tracking parts shipped. Transferring inventory from production lines in Oracle efficiently. Physically handling material to fill service orders in a warehouse environment.

Senior Document Control Specialist, WECTEC, LLC formerly CB&I, Waynesboro, GA

August 2013 - May 2017

Electronically processing incoming and outgoing vendor documents, assigning client document numbers, and supporting design engineering. Supporting construction document control from August 2013 until December 2015 with welding, warehouse, and procurement records. Converting all manual technical document lists to an electronic system and training engineers on using the procurement documentation process. Creating desktop instructions to ensure correct steps are used to follow procedures.

Quality Technician/Document Control Specialist, Goodwill, Augusta, GA

February 2012 - August 2013

Conducting, reporting, and distributing 5s audit reports while training employees on using the 5s method. Administering the document control system by converting Word documents to pdf. Implementing a customer feedback program for Goodwill retail, Edgar’s restaurant, and Job Connection Staffing locations.

Payroll Administrator, Morgan Corp, Waynesboro, GA

August 2009 - December 2011

Using cost accounting principles for accurate daily payroll entries. Compiling subcontractor report by maintaining headcount and distributing to the general contractor. Updating contact listings and completing separation notices. Collecting and distributing human resources and training documentation.

Human Resources Assistant, Viracon, Statesboro, GA

July 2008 - April 2009

Calculating short-term disability payments and processing bi-weekly payroll with ADP software. Presenting benefit information to new hires and following up on employee questions. Tracking employees on short and long-term leave of absence. Data entry of new hires, terminations, promotions, step progressions, and demotions in the HRIS system. Supporting Human Resources department with administrative duties and special projects.

Quality Assurance Administrator, Hawkins Inc., Minneapolis, MN

March 2006 - May 2008 – temporary assignment through OfficeTeam March 2006 – March 2007

Conducting pre and post checks on bulk pharmaceutical repackaging. Accurately printing pharmaceutical labels. Researching pharmaceutical manufacturers by reviewing purchasing records. Tracking deviations and ensuring they are closed in a timely manner.

Administrative, OfficeTeam, Minneapolis, MN

November 2005 - March 2007

Managing calendars in the Office of the President of a top-ranked University, while coordinating details for an external conference. Arranging global travel arrangement for Vice President of a Human Resource consulting firm. Assisting the Marketing Assistant and the CEO of a non-profit organization with coordinating retreat details.

EDUCATION

Bachelor of Science: Office Systems Administration, Winona State University

SKILLS

Software: MS Office Suite, Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, Documentum, ADP data entry software, QuickBooks, and using Apple Mac Software.

Resourceful Problem Solver, Accurate Records Management & Timely Concise Communication

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