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Manager Front Desk

Knightdale, NC, 27545
October 26, 2019

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Rogelio Armenta Solorzano

Recruiting Manager

Knightdale, NC 27545


Professional with 5 years in recruiting and developing sourcing strategies, ATS Proficient and on-boarding expert. Highly responsible, organized and self-motivated. Willing to relocate to: Raleigh-Durham, NC - Cary, NC, Work Remote Authorized to work in the US for any employer

Work Experience

RPO Recruiter (Remote)

Manpower - Knightdale, NC

January 2019 to Present

Responsible for driving all aspects of the talent relationship management process for exempt and non-exempt candidates with MGS clients. This will involve full cycle recruiting (scheduling interviews, assessment testing, employment branding, benefit and culture questions, follow through after the candidate is hired). Responsibilities include oversight & management of the client-facing responsibilities, including development of recruitment & sourcing strategies.

• Identify and submit qualified candidates to Client Hiring Managers based on the provided job description

• Assist with job requisition / description development

• Acquire a thorough understanding of job requisition / description for required competencies, skills, knowledge required of successful applicant

• Work with recruiting team to screen, test, and qualify applicants through the use of qualifying interviewing techniques and skill assessment testing

• Use of Behavioral Based Interview techniques in screening and qualifying applicants

• Create Behavioral Based Interviewing and Prescreening questions

• Completion of skill and/or personality assessment

• Completion of employment applications - analyze the information provided on application form

• ATS (applicant tracking system) maintenance

• Enter and maintain candidate information into applicant tracking system on a daily basis

• Generate recruitment metric reports both manually and using applicant tracking system

•Provide Hiring Manager with updates and summaries of recruiting progress and activity

• Work with Hiring Manager to determine best fit candidates, coordinate interviews, receive timely feedback and present/manage offers.

• Conduct recruitment related meetings as needed

• Manage Offer Negotiation process

• Work with Hiring Managers and make offer recommendations to close on selected candidates

• Present offers and conduct offer negotiations with candidates

• Participate in on-boarding tasks as needed (i.e. offer letter submittals, final paperwork completion) Recruiting Manager(On site/remote)

ETEAM - Salt Lake City, UT

September 2017 to December 2018

Actively recruits assigned positions; proactively pursuing and qualifying "A" level candidates for key positions; coordinating all sourcing efforts to ensure timely presentation of quality candidate pool. Develop and manage external recruiting resources and relationships; actively developing candidate pool from competitors, colleges, community and professional organizations, vendors and other candidate resources.

Establish recruiting support with assigned internal customers, departmental businesses and department leaders; understand, anticipate future departmental needs and determine recruitment efforts to focus on shortened position fill time and stronger candidate pool. Recruiter for all the Utah locations that needed labors for manufacturing and production as well as other positions such as Inside Sales, Office Coordinators, CDL Drivers, Delivery Drivers, and Warehouse positions.

Effectively communicate with diverse levels of customers, vendors and associates. Align and implement recruitment metrics and standards; coordinate compilation of required reporting; successfully achieve deadlines and fill time goals. Reporting to Sr. Leadership on a regular basis.

Monitor and analyze recruitment trends; bench-marking Eteam efforts against competitors and global marketplace to ensure our competitive edge in recruiting and attracting outstanding candidate pool.

Client acting representative for recruitment and industry functions; including participating in career fairs, networking events, business meetings and college campuses, presenting a business leading, professional and forward thinking organization.

Develop strategic position list and corresponding industry leading recruits. Ensure regular outreach to candidates, contact information and position list. Use Jobdiva (ATS) to develop reports, submit candidates, enter notes and do follow ups on open requisitions.

Project Coordinator/Bilingual Recruiter


April 2016 to September 2017

-Partnering with hiring managers to determine staffing needs.

-Screening resumes.

-Be available 24/7 for any candidate or client.

-Be on client site with candidates on their first day.

-Interact with clients and listen to their needs.

-Build stronger client relations.

-Performing in-person and phone interviews with candidates.

-Administering appropriate company assessments.

-Performing reference and background checks.

-Making recommendations to company hiring managers.

-Coordinating interviews with the hiring managers.

-Following up on the interview process status.

-Maintaining relationships with both internal and external clients to ensure staffing goals are achieved.

-Communicating employer information and benefits during screening process.

-Staying current on the company's organization structure, personnel policy, and federal and state laws regarding employment practices.

-Completing timely reports on employment activity.

-Conducting exit interviews on terminating employees.

-Recruit for different positions such as Demolition, Asbestos, Landscaping and Skilled Trades.

-Recruit for different positions in hospitality such as housekeepers, houseman, front desk, kitchen helper,costumer service, etc. -Use ZOHO Creator (ATS) to submit work orders, candidates and do changes on candidates profiles.

Financial Services Representative II


February 2015 to April 2016

Provide first line service to our members including the opening of all deposit accounts and maintenance.

functions, assisting members with basic account problems, and checking reconciliations, or errors in transactions.

Handles basic transactions and balances cash drawer. Interviews members to obtain information and propose financial products based on member needs. Educates members about credit union services.

The FSR II also participates in community events demonstrating commitment to LCCU's mission and vision.

Overview of Responsibilities: Handle basic transactions and balance cash drawer and coin sorter Greet and welcome members in a courteous, professional manner, providing prompt, accurate, and efficient service.

Learn and apply LCCU service model concepts consistently in interactions with members Handle establishment of new membership, open accounts, and process basic changes in accounts Has basic knowledge of, and educates members about, credit union products and services Assist members with basic account problems, checking reconciliations, or errors in transactions. Recruiter


September 2014 to February 2015

Responsibilities: Recruit for various positions such as retail, banking and temporary workforce. Act as a trusted client advisor and candidate advocate, leveraging our leading-edge recruitment strategies and tools to meet and exceed recruitment goals and client expectations. Review resumes and interview qualified candidates. Use Taleo (ATS) to guide applicants through the recruitment life cycle process.Develop new and creative sourcing strategies to find the best candidate for every role you support. Documentation Interviewer


January 2013 to August 2014

I was in the department of Documentation and my assignments were to interview people to see if they qualify for a passport or other documents, check backgrounds, do research, etc. It was a fast- paced and multi task environment which I like, also provide information on front desk reception and answer phone calls.


BACHELOR'S DEGREE in International Relations and Affairs Universidad Autónoma de Baja California


INTERVIEWING, RECRUITMENT (5 year), STAFFING (5 years), COACHING, Talent Acquisition, Human Resource, Outlook, Recruiting, ATS, Bilingual, Spanish, Microsoft office, softwares Additional Information


Work in Job fairs

Planning sourcing strategies

Recruitment/staffing Pre-screening candidates

Bilingual Spanish/English

Good judgment

Employee coaching

MS Office proficiency

Skilled in ATS and candidate records maintenance

Data entry

Team leadership

Interpersonal and written communication

Powerful negotiator

Conflict resolution

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