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Medical Manager

Bristol, CT
October 26, 2019

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Experienced professional with a Master’s of Science in Management and Biomedical Technology. 20 plus years experience in Healthcare, Safety, Quality, Regulatory, Outreach, Infection Control, Laboratory, Medical Office, and Pharmaceutical environments.


Bristol Health - Medical Technologist

Current position

●Generalist position with responsibilities in microbiology, chemistry, blood bank, safety, serology, immunology, hematology and coagulation

Western Connecticut Health Network - Consultant Outreach and Contact Labs May 2018- present (Contract position)

●Oversight and supervision of the phlebotomy staff, billing, quality and compliance functions, courier logistics, customer services, sales and marketing

Private Duty -Care and Personal Health Management 05/2015 - 10/2018

●Personal care and management of health and estate of Ann Craft

ACM Global - Toxicology Manager 01/2017 - 08/2017(Contract position)

●Managed the startup of this Laboratory/office site, from construction build to open date

●Accountable for departmental operations including hiring, training, payroll, scheduling, reviews, disciplinary actions, analysis of specimens, clinical decision making, information and document management, SOP creation/maintenance, regulatory compliance, quality assurance, performance improvement, inventory, and departmental budget

Dianon Pathology - Quality Analyst 07/2016 - 01/2017

●Responsibilities included project management, leadership in document control, quality assurance, quality control, quality and safety training. Over all standardizing to improve the quality/efficiency of operations within multiple technical/clinical physician laboratory sites

●Performed Root Cause Analysis, Corrective Action and Preventive Actions, Internal Audit, External Audits, Risk Assessments and Continuous Improvement activities

Berkshire Medical Center - Specimen Processing/Front End Coordinator 08/2015 - 07/2016

●Managed staff of 50 - processors, phlebotomist, help desk and couriers

●Liaison with doctors, patients, vendors and laboratory

●Performed problem resolution, quality reports, inspections/regulatory compliance audits

Connecticut Children’s Medical Center - Point of Care Coordinator 04/2014 - 08/2015

●Point of Care Liaison for CCMC and large 45 physician group

●Facilitated state/federal inspections, monthly and yearly audits for compliance of systems, lab quality review, regulatory and lab charter meetings, operated training and validation sessions for staff

●Implemented a wireless analyzer system

●Built an Ebola containment unit/laboratory with Hartford Hospital. Training of staff required to work in said unit.

●Triaged, logged, prioritized, tracked and responded to product complaints, medical device recalls and adverse/serious adverse events

St. Francis Hospital - EPIC Credentialed Trainer 09/2013 -04/2014 (Contract position)

Charlotte Hungerford Hospital - Chief Medical Technologist

05/2002 - 07/2013

●Supervised a staff of 25 for the Hematology/Coagulation department

●Managed ordering, proficiency testing, training, competency testing, inspection preparedness, instrument maintenance, quality control, problem resolution

●Generalist with responsibilities in microbiology, chemistry, blood bank, safety, serology, immunology, hematology and coagulation

Boehringer Ingelheim Pharmaceuticals - Drug Safety/Trial Data Manager 01/1997-05/2002

●Triaged, logged, prioritized, tracked and responded to product complaints and adverse/serious adverse events.

●Composed concise, accurate and well written safety narrative for different cases and related communication.

●Created and maintained project-specific working files, case report files and project central files.



●EPIC Credentialed Trainer


●Salve Regina University MS Management and Biomedical Technology

●BRISMET BS Medical Technology

●Salve Regina University BS Biology

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