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Sales Customer Service

Location:
Rawdat Al Khail, Qatar
Salary:
3500QAR
Posted:
October 26, 2019

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Resume:

Enthusiastic and results driven Sales Associate with a progressive career of 4 years, providing the vision and direction needed to achieve accelerated and sustained growth of sales whilst decreasing discrepancies and loss. Strong exposure to Supermarkets / Hypermarkets, Hotels and Coffee Shops. Demonstrated versatility to quickly transition from differing tasks such as customer service, merchandise display, cashiering, handling complaints, food serving, coffee making, etc., with high level of integrity and professionalism.

LIZA FRENCILLO DOCTAMA

Sales Associate

Muraikh Village, Qatar

974-********

adaonx@r.postjobfree.com

Al Diplomacy Hospitality Services – April 2017 – November 15, 2018 C Ring Road, Al Saad, Doha

Promodiser - Lulu Hypermarket / Wathnan Mall

Sales Lady / Cashier - BCake Shop Aziziya / Al Meera Gulf Mall / Al Meera Muraikh Waitress - St. Regis Hotel Doha / Intercontinental Hotel Doha / Millennium Hotel Doha / Bus & Bus Coffee Shop

Service Crew / Cashier - Le Monde Coffee Shop

As Promodiser

Provides excellent customer service and assistant, product display, product pricing, sales and promotions, merchandise inventory keeping, assisting customer complaints and maintained clean and customer-friendly store.

Proactively acknowledged, greeted and assisted customers in the stores. Provided customers with accurate product information and availability, discounts and promotions. Assessed customer’s needs and make relevant suggestions and recommended alternative purchase choices.

Created visually appealing product display, stocked and replenished the selling floor area and insured all items are properly price tagged.

Maintained knowledge of store inventory and sales activities.

Resolved customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.

Professional Overview

Key Skills

Work Experience

“I’m passionate about getting results and thrive on market challenges, irrespective of how large or small”. Vision, Strategy and Execution Customer Assistance Product Knowledge Customer Relations Negotiations / Closing Suggestive Selling Team Leadership / Supervision Merchandise Display Cash Balancing Complaint Processing Refund / Replacement Strong Organizational Skills Time Management Mathematical Skills Able to work under pressure Work Experience

LIZA FRENCILLO DOCTAMA

Sales Associate

Muraikh Village, Qatar

974-********

adaonx@r.postjobfree.com

As Sales Lady / Cashier

Provides an enthusiastic approach to customer service, proper handling of goods including receiving of deliveries, packaging, logging weights, labeling, pricing, stocking and shelves display, handled payment processing and manages cash reconciliation, preparing orders for delivery, maintaining and meeting health department regulations and courteously resolved all guest problems and complaints.

Proactively acknowledged, greeted and assisted customers. Provided customers with accurate information and availability of goods. Ensured the products served to the customers are fresh. Assessed customer’s needs and responded to their questions, make relevant suggestions and recommended alternative purchase choices.

Created visually appealing product display, stocked and replenished the shelves and insured all items are quality monitored and properly price tagged.

Identify prices of goods through tags or scanner, entered transaction in cash register and provided customers with the total bill, takes payment in exchange of goods or items sold, sorted and counted currency and coins, issued receipts and change to customers, safely bag, box, or wrap purchased items.

Ensured that the check-out counter have enough cash and adequate change, counted and reconciled cash at the beginning and ending of each shift.

Managed and maintained stock level, inventory and sales activities.

Cleaned and maintained work areas and equipment’s. AJ Pharmacy May 2015 to October 2016

Taal, Batangas, Philippines

Sales Lady

Responsible for product display, provide customer assistance, handled payment processing, manages cash reconciliation, product pricing, expiry monitoring, sales and merchandise inventory keeping and resolving customer complaints.

Greeted customers when they arrive at the store and ask if they need assistance.

Provided customers with accurate product information and availability. Assessed customer’s needs and make relevant suggestions and recommended alternative medicines or items.

Built customers confidence by listening to their concerns and giving feedback.

Answered and responded to customer inquiries regarding merchandise.

Obtained merchandise requested by customer or receive merchandise selected by customer.

Identify prices of goods through tags or scanner, entered transaction in cash register and provided customers with the total bill, takes payment in exchange of items or merchandise sold, sorted and counted currency and coins, issued receipts and change to customers, safely bag, box, and wrap purchased items.

Processed exchange and refunds.

Ensured that the check-out counter have enough cash and adequate change, counted and reconciled cash at the beginning and ending of each day.

Maintained knowledge of store inventory and sales activities.

Maintained knowledge of store inventory and sales activities.

Created visually appealing product display, stocked and replenished the shelves and insured all items are properly price tagged.

Set up advertising displays or arrange merchandise on counters or tables to promote sales.

Arranged special sale and clearance items at the front of the store for maximum visibility

Resolved issues and complaints made by customers in an efficient and professional manner.

Actively maintain floor awareness while serving customers to minimize loss and theft.

Maintained and managed floor area neat and tidy. LIZA FRENCILLO DOCTAMA

Sales Associate

Muraikh Village, Qatar

974-********

adaonx@r.postjobfree.com

References -

Available upon request

Al Diplomacy Hospitality Services - Doha, Qatar Apr. 2017 – Nov. 2018 Promodiser / Sales Lady / Cashier / Waitress / Service Crew

AJ Pharmacy - Taal, Batangas, Philippines May 2015 to Oct. 2016 Sales Lady / Cashier

Al Sayaf Hospitality Services - Doha, Qatar Apr. 2009 to May 2010 Waitress / Receptionist

Yumex Philippines Inc. - Cavite, Philippines Jun. 2007 to Feb. 2008 Production Operator

Pilipinas Kuritsuh Inc. - Batangas, Philippines Jul. to Dec. 2007 Production Operator

Uniden Electronics Philippines Inc. - Laguna, Philippines Jan. to Jun. 2006 Production Operator

Date of Birth: Apr. 17, 1988 Place of Birth: Sorsogon, Philippines Citizenship: Filipino Language / Dialect: Tagalog, English Hotel and Restaurant Management NC II

TESDA

Education

Career Summary

Personal Information



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