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General Manager, Operation Manger, Factory Manager..Management Role

Doha, Qatar
QAR 50,000
October 26, 2019

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Doha, Qatar +974-********


Presenting 20 years’ insightful experience in technical sales, marketing & business development of industrial products, solutions and projects catering mainly to Oil & Gas and process industries in Qatar SENIOR PROFILE – SALES, BUSINESS DEVELOPMENT, OPERATIONS Working experience with OEM and trading companies dealing in products / solutions / services and life cycle management for oil & gas, power and process industries. Well versed Qatar business environment, trends and opportunities and markets in the industry segment. Adequate knowledge of products and applications, and strong exposure in project development with company offered solutions, as well as project delivery support and after sales support. Expertise in strategic & functional management of entire pre-sales and sales cycle leading to successful conversion of opportunities. Proven ability to work with multiple stakeholders & associates under conflicting priorities & stringent deadlines and deliver results in consistent with stated objectives. Excellent relationship building, people management, presentation, negotiation skills to convert major sales opportunities and ability to close deals with high profile clients. Areas of Expertise

Business Planning

Forecasting & Budgeting

Marketing /Sales Strategy

Operations Management

Sales/Business Development

Proposal & Negotiations

Sales Deal Structuring

Sales Delivery & Closure

Key Accounts Management

Channel/Partnerships Mgmt

Products & Projects Mgmt

Customer Support & CRM

Revenue & Margins Mgmt

Performance Management

Team Building & Leadership


Proven ability to accomplish business objectives in terms of revenue, profitability, market share & customer satisfaction by planning and executing effective marketing, pre-sales, sales, operational and CRM strategies

Track record of repeated success in achieving targets and growing the business through proper market analysis, planning, leading and inspiring teams, creating common objectives, using clear and open communications, proper follow up, and focus on each individual capabilities and development needs; while managing pricing policies, proposals and negotiating agreements

Strong research and analytical skills to identify & develop target markets, and capture opportunities through market-oriented and customer focused strategies, including delivery of promotions and pre-sales/sales strategies, direct and channel sales

Deft at building business forecasts based on market intelligence on opportunities & competition, restrategizing marketing plan for maximum effectiveness, influencing and winning confidence of customers, striking major deals, and enhancing accounts activity

Capable of grasping customer requirements, experienced in working with product/technical group and customers in customizing products/solutions/ services within delivery capability of the company, according to customer preferences

Ability to create and redesign business process and operational procedures to set productive work flow with an aim to streamline and synergize process translating into business excellence with improved level of service & customer satisfaction

Inspiring, decisive leader and top performing team player with strong liaison, networking, communication, oratory, presentation, interpersonal & problem solving skills; ethical & holistic approach to stakeholders’ interests PROFESSIONAL EXPERIENCE

General Manager Energy Services W.L.L – Qatar Feb 2018 – present

Responsible for company administrations & operations activities

lead the sales and marketing activities for all principals Products & Engineering Services Sales Director Siemens W.L.L. – Qatar June 2011– Jan 2018 Growth Path

May’ 11 – Nov’ 14 Sales Manager – Energy, Oil & Gas Division

Nov’ 14 – Jan’ 18 Sales Director – Process Industries & Drives Division (PD) / Digital Factory Division (DF) PD: Process Automation, Drives, Motors, Instrumentations, Analytical Products, Oil & Gas and Marine Solutions, Water Solutions, Customer Services

DF: Automation Products, Motion Control Products, Control Products Job Profile

Colaborate in business planning & evolving rationalized targets, and formulate sales & marketing strategy

Oversee the planning, implementation and evaluation of the organization programs on marketing, sales, business development, supply chain and sales delivery. Ensure that the programs contribute to the business mission and reflect the priorities

Plan & direct internal operations to achieve budgeted sales with desired financial outcome, and report to Division Head

Identify and analyze new business opportunities, scan competitions and prepare roadmap to capture opportunities

Evaluate, select and appoint network partners, and periodically review business with them

Plan operations to execute strategies in achieving/exceeding sales budget across propsects and key accounts

Develop and maintain strong personal and business relationships with oil & gas and other industrial clients in the Qatar region

Lead marketing and sales operations including prequalification, customer engagement, proposals, negotiations, deal structuring

Analyze financials and actual sales versus plan, and work with operations to eliminate bottlenecks that constraint performance

Oversee the overall performance of the services/products to ensure customer satisfaction

Manage product portfolio and mix to maximize sales, set targets and implement sales monitoring system

Evaluate the effectiveness of business plan, sales strategy and public relations strategy in order to sustain the strategy impact on overall performance of business

Facilitate key business and customer relationships management and negotiate potential business opportunities

Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review. Coach and mentor staff as appropriate to improve performance

Conduct business sessions on product features & benefits, changes in business policies; and training programs to upgrade the network, team & customer knowledge

Liaise with product technical specialists to deliver comprehensive presentations and solutions to Qatar clients, for endorsement Siemens products with key clients and strategic projects

Plan, organize and implement the monthly, quarterly & annual budget and growth plans while monitoring partner profitability, cash flow, credit, and establishing healthy channel behavior

Manage day-to-day operational issues e.g. team performance, customer satisfaction ratings & plans for improvement

Plan, implement & control brand management activities for existing/new products while training staffs on products & service

Provide situational and progress report concerning month on month target allocation and the achievement to senior management

Acting as Head of Division reports to Country CEO & Regional Divisions CEO and lead administrations and operations activities. Achievements

Cosistently achieved the sales target for last 3 years, and exceeded the annual sales target for 2017 recording 25% YOY growth

Established Energy Oil & Gas Division of Siemens in Qatar

Created new revenue stream from projects business for the Energy Oil & Gas Division, in addition to existing services business Key Clients

Qatar Petroleum, Qatar Petrochemical, North Oil Co., Qatar Gas, Ras Gas, Qatar Chemicals, Qatar Solar Tech., Kahramaa, QEWC, Ashghal, Qatar Foundation etc.

Division Manager Teyseer Trading & Contracting Co – Qatar April 2002 – May 2011 T.T.C.C. is a renowned material sourcing company for the Oil & Gas, Petrochemical and Electrical Power Generation sectors in Qatar. Its business covers all aspects related to the local industry in terms of engineering, procurement and supply of materials for medium to large projects in Qatar, in addition to executing small projects on turnkey basis Job Profile

Collaborate with senior management in finalizing targets, marketing & sales strategy, by providing realistic forecasts and market intelligence on trend and competition

Identify new opportunities for business development, create contacts with key decision makers and build relationships to register products and company through business presentations, and up enquiry generation

Close new business deals by coordinating requirements, developing & negotiating contracts, integrating contract requirements with business operations. Nurture and advance relationships with key accounts for repeat business

Oversee all customer inquiries and requests are appropriately responded to in a timely manner

Validate all terms and conditions of trade with vendors/principals with regard to special pricing/rebates for key customers and tenders in order to maintain competitive advantage

Inform potential clients about company’s new products/services and price development details on regular basis

Track & maintain inventory at targeted level to service the business in pipeline, in coordination with suppliers & supply chain

Identify training needs and liaise with principals for conducting training related to product knowledge, and selling skills

Advise management on new products strategy, introduce new products/services and prepare for launch in the market

Review sales performance and operating cost periodically, and gear up operations to meet revenue and profitability targets

Ensure all efforts are directed to realize targets without compromising on service standards and customer satisfaction

Deliver project life cycle plan, establish timeline, define jobs & responsibilities for project team, and oversee projects execution

Set up infrastructure, facilities and resources and staffing for new and existing operations to support growth plans

Review performance of staff, and plan their personal and professional development programs for career growth

Prepare, submit and discuss periodic management reports on sales and marketing, and review strategies to close gaps

Align with the other functions in the organization to ensure achievement of the company objectives Achievements

Developed the division capabilities to handel small turn key project

Achieved the Sales target for 3 years (2009-2011)

Consistently maintained 10-12 % yearly growth in Sales Key Suppliers/OEMs Handled

GE Oil & Gas: Turbine, Compressor, Pump & Valve (Upgrades, Services & Spare Parts )

GE Measurements & Control: Turbine & Compressor Control Solutions/Systems

GE Intelligent Platform : General application PLC’s, SCADA Systems, RTU’s

Peerless: Gas Separation/Filtration Systems, Oily (Produced) Water Treatment Solutions, NOx reduction Systems

Callidus: Heaters, Burners, Flare Systems, Thermal Oxidizer systems

F.A.T.I: Process Electric Heaters

Linde: Process Fired Heaters


Sales Executive Oil & Gas Technology Company – Qatar Dec 1997 – Mar 2002

Handled sale and marketing of products & services i.e mechanical, electrical, chemical & instrumentation disciplines, particularly for the Oil & Gas and Power Industries



Degree in Economics (specilizing in Business Adminstrtion), Damascus University – Syria, 1997 Trainings

Attended several inhouse trainings (sales, marketing, effective communications, business guidelines, information security)

Attends several products and solutions training

Computer Literacy

MS Office progams (Word, Excel, Power Point)


Date of Birth: July, 1975

Languages: Arabic & English

Nationality: Dominician

Visa Status: Transferable

Marital Status: Married (2 children)

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