Sr Processing Technologist @ IT Support

LUCKMAN SATHI

** ******** *****, ***********, **. M1E5B1.

Mobile: 647-***-**** Email: ********@*****.***

OBJECTIVE

Looking for a position as a team player with a people-oriented organization where I will be able to maximize my experience in IT, Manufacturing, Banking, Admin & customer-service inside a challenging environment for achieving all the corporate goals.

SUMMARY

A Software Developer/System Administrator with over nine years of Information Technology (IT) experience combined with a Degree in Bachelor of Science (Information Technology), B.Sc. in Business Studies and Information Technology (IT), a Cisco Network Fundamentals certificate, a Cisco Router and Routing certificate and an Honors diploma in Computer Hardware & Networking. A fast, efficient, and competent programmer; capable of working on one or more platforms following pre-defined coding standards and practices and popular Software Development Life Cycle (SDLC) models such System Development Life Cycle (SDLC), Prototyping, Rapid Application Development, Component Assembly and Agile.

A results-oriented team player with strong organizational skills and the ability to perform well, while working under pressure to meet deadlines. Strong analytical, decision making and problem solving skills with a positive and enthusiastic approach to undertaking challenges and meeting changing job demands.

PROFESSIONAL EXPERIENCE

Processing Technologist: Thermo Fisher Scientific 2018 Jan – Present

Monitor and Adjust Machine Parameters

Maintain Cleanliness of Process Equipment Area

Test Batch or Product Quality

Set the test specifications according to the client request

Maintain Equipment and Batch Logbooks

Reconcile the batch records

Tech support to maintain standard working condition

Satisfactory communication with clients about products and technology

Assistant Manager/ Supervisor: MIRAB RETAIL MANAGEMENT SOLUTIONS INC 2013 – 2018

Managed the overall maintenance and administration of an end-to-end RBMS software covering stock receipt, production, sales, order processing, payment and reports with a highly used point-of-sale (POS) interface handling a large volume of transactions daily

Provide administrative support, supervise and co-ordinate service staff and cashiers and assign service staff and cashiers to duties and prepare work schedules.

Troubleshoot, diagnosed and rectified glitches, solved problems and ensured the system was updated and with proper security measures including firewall, anti-virus and security patches

Hire and train new service staff and enforce safety rules and regulation.

Maintains personnel files and completes documentation for payment, postings, appointments, promotions, nominations, sabbatical leaves, absences, and other administrative forms. Explains procedures to follow. Ensures that deadlines are met.

Acts as a resource person concerning the use of specialized software.

Quality Control Inspector & Senior Technical support Operator: Celestica March 2013- June 2016

Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.

Discuss inspection results with those responsible for products and report inspection and test data to the higher management.

Complete all repairs and maintenance work to company standards

Responsible for gathering incident reports and submitting a summary report to management.

Worked closely with management to create a comprehensive set of maintenance policies.

Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations.

Improved machine operator performance through effective communication, providing operator training of machine functions, and recognizing and troubleshooting potential problems.

Updates job knowledge by participating in educational opportunities; reading technical publications. Quick learner at operating new machines.

Page 2 of 2 Luckman Sathiamoorthy

Forklift & Walkie Operator; Loads, unloads, and moves materials within or near plant, yard, or work site, performing any combination of following duties: Reads work order or follows oral instructions to ascertain materials or containers to be moved.

Assist with training of new employees on processes and procedures.

Maintenance and Control Officer- CIBC: Retail Back Office of whole Canada June 2012 – May2013

Take care of Exception Handling Services [EHS] to the whole team of Retail Operations.

Responsible to store and maintain data of Retail-Operation department; Strong practical experience with the maintenance and operation of technologically complex systems. This involves data warehouses, relational databases, data management, data integration and data mapping; verify the received data for accuracy, completeness, authenticity etc.

Reviewed all policies/procedure, rules/regulations to ensure accurate processing of documents and to see compliance.

Request the relevant branch management to send missing documents. Report to coordinating committee to investigate matters which have been pended long period.

Supportive role in fixing desktop computer issues related with software as well as hardware. Troubleshoot technical problems, such as equipment jams, material error and notify repair personnel of major equipment problems.

Assist in training new contractors and staffs on procedures/guidelines to ensure transfer of knowledge and consistency in processes.

Familiarization of and working knowledge in the CIBC Enterprise Test Methodology (CETM).

Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.

Machine Operator and Quality Assurance: DE LUXE 2011 to 2012 July

Developer: CHEERURTEAM.COM 2009 – 2010

System Administrator: SEN SAAL LTD. 2007 – 2010

EDUCATION

Robotic machine operation 2015

Image processing for testing modules 2014

Occupational Safety and Health Administration 2013

Forklift & Walkie Operator 2013

CELESTICA

WES Evaluation: Canadian Equivalent: Four years Bachelor’s Degree 2012

CURTIN UNIVERSITY, Australia 2011

Bachelor of Science (Information Technology)

SRI LANKA INSTITUTE OF INFORMATION TECHNOLOGY (SLIIT) 2010

B.Sc. in Business Studies and Information Technology (IT)

CISCO NETWORKING ACADEMY 2008

Network Fundamentals Certificate, Router and Routing Certificate

CSC COMPUTER EDUCATION 2006

Honors Diploma in Computer Hardware & Networking

SELECTED AREAS OF SKILLS AND KNOWLEDGE

Software and Application Testing

Hardware And Network

Exception Handling Services

Robotic machine operation

Solar Panel Manufacturing

Walkie & Forklift operation

COMPUTER SKILLS

Programming Languages: C++, C#, Java, PHP, SQL, (+MySQL), ASP. Net and HTML

Operating Systems: UNIX, Windows XP/7, Windows Mobile platform

Applications: Microsoft Suite (Word, Excel, PowerPoint, Access), Internet Explorer, Dreamweaver, Visual Studio.NET environment & etc

PC Repair: Assembling, Hardware/software installation, Troubleshooting

REFERENCES

Available upon request

Contact this candidate