Michael R. Murphy
Areas of Expertise
Management • Leadership • Data Management • Configuration Management • Integrated Logistics Support • Technical Research • Curriculum Design & Development •Instructional Methodologies • Planning & Scheduling • Quality and Process Improvement • Microsoft Office Suite • Navy Shipboard Combat Systems • Vendor Furnished Information • EVMS •Maintenance Management • Contract Data Requirements
May 2016 – Present Pilot Catastrophe Services Mobile, AL
Insurance Claims Adjuster
·Manage a team of nine adjusters by reviewing payment authority requests, handle customer complaints, review claim files to ensure accuracy and compliance with estimating standards.
·Responsible for handling insurance claims filed by policyholders. Plans and schedules work needed to process claim, interviews claimant and witnesses, and investigates claims.
·Investigate and process insurance claims filed by policyholders Interview claimant and witnesses to gather pertinent information for home insurance claims.
·Inspect property damage to determine extent of damages and verify that coverage applies through an insurance policy.
·Evaluate damages to ascertain compensation amount by examine photographs and statements.
·Record data and statements in report.
·Evaluate all information to determine how claim should be handled.
·Negotiate with claimant to settle claim and issue payout amounts.
July 2007 – December 2015 Ingalls Shipbuilding Pascagoula, MS
Manager, Configuration Analysis
·Manage the activities of the Engineering Data Management department which has the responsibility to schedule, submit, and report on all Contract Data (CDRLs) required by the DDG-51 and Large Deck Amphibious (LDA) contracts. Manage contract deliverables submitted to customers via Team Center Enterprise (TcE), Corporate Data Management System (CDMS) and Livelink data environments.
·Process Engineering Change Proposals (ECP), Revision Notices (RNs), and Contract changes as related to contract data and contract deliverables.
·Identify, receive, and distribute contract-required data, Vendor Furnished Information (VFI) and Government Furnished Information (GFI) for the DDG 51 and LDA Programs. Work with procurement personnel and engineering personnel to ensure all required Sub-contract Data (SDRL) are requested on Procurement Specifications and the VFI is submitted and received in SPARS.
·Prepare metrics and presentations for quarterly program reviews as related to data management functions.
·Development of the working budgets, basis of estimates, and manpower estimates for the DDG-51 Class and LDA proposals and Engineering Annual Operating Plans as related to operations of Engineering Configuration and Data Management’s three cost centers.
Michael R. Murphy
·Ensured all contract charges for approved budgets stay within the approved EVMS CPI and SPI range. Manage program priorities, schedules, and budgets based on contractual requirements for the DDG 51 and LDA Programs Data Management efforts.
August 2006 – July 2007 Northrop Grumman Ship Systems Pascagoula, MS
·Integrated Logistics Support (ILS) Project Lead for the USCG Deep Water Fast Response Cutter (FRC) Program. Execute coordination of ILS integrated functions for assigned programs. Assess Logistics Readiness for Government Reviews on assigned programs. Worked with System Engineering to develop ILS requirements matrix in DOORS for the FRC Program.
·Consolidated bid and proposal responses; including consolidation of logistics processes, interfaces, and cross-functional logistics management plans for assigned programs.
·Provided support to the ILS Director in maintaining data integration in the multiple software requirements and IT support systems across all groups of ILS. Facilitate mandatory management meetings and manage the ILS participation in company ISO 9000 certification.
April 2004 – August 2006 Northrop Grumman Ship Systems Pascagoula, MS
Senior Crew Trainer
·Researched and authored Interactive Courseware (ICW) curriculum for Operations and Maintenance of various equipment onboard the Navy’s newest Amphibious Transport Dock Ship (LPD-17 Class). The ICW courses are accessible via the internet and the Ship Wide Area Network, which allows sailors to train in their current location and saves training and travel dollars for the Navy.
·Facilitated classroom training courses in Norfolk, Va. and San Diego, Ca. for LPD 17 Crew Familiarization and Combat Systems Familiarization courses to train the pre-commissioning crews.
May 2003 – April 2004 Old Mutual Insurance Company Marietta, GA
Independent Insurance Agent
·Provided sales and service of Life and Health Insurance policies to customers in the Atlanta, Ga. Metro area.
July 2002 – May 2003 Dixon Foods Group Goldsboro, N.C.
·General Manager for a new fast-food restaurant. Developed/wrote crew schedules, monthly food/supply orders, monthly inventory, and monthly Profit-Loss statements. Generated $1.8 million in sales during the first 10 months.
Michael R. Murphy
Retired, 21 Years 3 Months U.S. Navy Worldwide
Operations Specialist Senior Chief (E-8)
·Managed daily operations of Range Safety Office at Atlantic Underwater Test and Evaluation Center, (AUTEC) to include scheduling, water-space management, Operational Directives writing, monitoring and directing live and exercise weapons firings during close aboard sub-on-sub, sub-on ship, ship-on-sub, and helicopter-on-sub exercises.
·As ship’s Maintenance, Material and Management (3M) Coordinator, managed the maintenance system for all Hull, Mechanical, and Electrical (HM&E) and Combat Systems Electronics and Computer Systems onboard a Naval Vessel and maintained the maintenance and repair database on the ship.
·Created conventional and computer-based training/learning materials, including design, data development/collection, writing, editing, scripting, and management of training plans, instructor guides, student handbooks, multimedia presentations, and training scenarios.
·Initiated and directed production of comprehensive curriculum plans that upgraded existing programs, developing new training guidelines, and integrating extensive computer based training programs.
·Devised, developed, and implemented training curriculum programs to train personnel on new systems to include Job Qualification Requirements (JQR) modules and job task manuals.
Managed shipboard training teams of 12-15 personnel that trained combat systems teams in all warfare areas on all surface platforms.
Bellevue University, Bellevue, NE MBA – Finance, Graduated June 2011 3.53 GPA
Bellevue University, Bellevue, NE BA – Leadership, Graduated June 2002 3.61 GPA
Excelsior College, Albany, NY AA-Liberal Arts, Graduated December 1996
Awards and Certifications
Jul 2015 TAP Award for Data Bank Clean-up
Jul 2013 TAP Award for Healey Icebreaker Drawing Conversion
Apr 2013 TAP Award for Navy Standard Drawing Conversion
Mar 2011 TAP Award for DDG Test Procedure/Test Report Submittal Improvements
Oct 2010 TAP Award for LDA TcE CDRL Workflow Development/Improvements
Jul 2010 Aegis Excellence Award for CDRL A144 Test Report Process Improvements
Dec 2007 TAP Award for Job Performance in DDG 51 Data Management
Apr 2007 Certified Six-Sigma Green Belt
Personal Navy Awards
Navy Commendation Medal (2) Navy Achievement Medal
Navy Good Conduct Medal (5) Southwest Asia Service Medal (3)
National Defense Service Medal (2) Armed Forces Expeditionary Medal (2) Navy Expeditionary Medal Kuwait Liberation Medal
Overseas Service Ribbon Sea Service Deployment Ribbon (5)
Expert Pistol Shot Medal Master Training Specialist
Enlisted Surface Warfare Specialist
Security Clearance currently in renewal process