* ********* *****, ***********, **, M1V 0A7
(416) 321 – 6948 email@example.com
OBJECTIVE: To acquire a position as an ADMINISTRATIVE ASSISTANT where I can apply my leadership and organizational skills to contribute towards the growth of this company.
Acquired more than fifteen years of experiences in the administrative office field.
Hard working, dependable team player with minimal supervision.
Organized, detail-oriented and efficient individual who works well under pressure.
Experience working with a heavy workflow through various positions through financial institutions.
WALMART RETAIL STORE
Customer Support Representative Nov 2011 – PART TIME
Cash out the purchase and provide the customers retail store information if the need.
Sell the Walmart Master card to the customers and filled the application.
Cash handling and balanced daily basic, pay the credit card payment processing.
Prepared the balance entries end of the night.
Satisfied the customer our product when the purchase new product.
Entered the Walmart Credit card application processing for retail rules.
BANK OF MONTREAL
Service Analyst Jan 2017 – Mar 2019
Prepared the document according the Personal and Business accounts. (RRSP, TFSA, GI, TSYS, ISM)
Entered the data in the systems according the accounts and balanced of the payments.
Prepared the documents for scanning purpose and processing applications.
Processing RRSP, TFSA GIC application in put the data and maintained the application.
Prepared the Garnishments documents scanned sent to the branch for the wire payments.
Analyst the documents RRSP or TFSA, TSYS or GIC personal loan refinancing for processing.
ROYAL BANK OF CANADA
Fulfillments Officer Jan 2015 – Dec 2016
Fulfillment client inquires, and routine transaction processed entered the data in excel sheet.
Run Macro and updated e-statement according the client issues.
Prepared the clients credit card limits increase and decrease amount sent the letters balanced journal.
Follow procedures to resolved internal business partner external inquires requests and issues.
Processing the Prime holders account calculated the monthly accounts payment.
Ensured all documents were completed with accuracy following all necessary steps to do so.
Reviewed all transactions/reports/documents were aligned with the policies of the company.
Processing inputs and editing verified returned items while closing accounts with more than two NSFs. (Excel sheets)
CREDIT CONTROL SOLUTION
DATA ENTRY CLERK May 2014 - Dec 2014
Entered the date in the systems according the template
Prepared the files according the proper order for the scanning team
Pulled the files and entered the information in the excel sheet.
GOVERNMENT OF CANADA
Jan 2013 – Mar 2014
Data entry of confidential client information on various applications into electronic imaging database.
Prepared application package for electronic imaging as per guidelines and project requirements.
Identified and distinguishing between various application programs.
Verification and performing quality control of inputted data and documents to ensure accuracy.
Ensuring the integrity and confidentiality of input data.
Sorting and maintaining statistics for various applications according SLA.
Claim Assistant Apr 2012 – Dec 2012
Responsible for checking and receiving new claims within the systems scanning correspondence and inputting the data.
Reviewed each approval received in detail to ensure policies are issued as requested.
Verified that the contact is issued accordance with applicable laws regulation and each action.
Checked underwriter approval processed the applications and managed the incoming invoices mail box.
Prepared and issued payment as per the vendor contract and connectivity procedures.
Responsible for maintaining and tracking invoice into the production report.
Ensures proper approval procedures are followed as per the contact and procedures.
Provided mutual back-up support to other department procedures to improve efficiency and productivity.
BANK OF MONTREAL (BMO MASTER CARD)
Reconciliation Clerk Jan 2012 – Apr 2012
Reconciled bank debits and credits in the departments processed the checks.
Balanced the debit and credit entries entered the G/L Journal.
Posted the entries and balanced the sheet.
Inputs master card identification data for daily bank transactions from TSYS system.
Prepared and files monthly bank reconciliation reports for all bank accounts.
Assisted and properties and the general ledger accountants by researching and requesting documentation for the bank as needed.
Updated maintained processes and distributed bank correction and general reports AS 400 system.
Provided back-up documentation and ensure journal entries are coded correctly for bank accounts.
Claim Assistant Insurance (Property/Auto) Nov 2010 – Jun 2011
Matched inventory and services receiving packing slips matched with inventory management.
Reviewed the customer’s statements and prepared customers’ reconciliations.
Prepared the invoices and matched with the copies of the statements sent it to company.
Maintained account Receivable ledger and customer information. (Adobe Acrobat)
Received payments and processing payments into application system which include authorized credit card payment.
Processed payments returned from the other institution, letters and follow up the payments.
Graduated in Diploma in Development Administrative Assistant in Ryerson College
REFERENCES UPON REQUEST
6 Brilliant Court, Scarborough, ON, M1V 0A7
(416) 321 – 6948 firstname.lastname@example.org
October 25, 2019
I would like to apply for this position as AN ADMINITRATIVE ASSISTANT in your company.
I have more than fifteen years’ experience working several Banks and Insurance companies. My background includes experience in all aspects of general administrative support including Tracing officer and Scanning Officer. My success in the past has stemmed work and I am knowing for my ability to follow through, I respond well to a challenge and enjoy the opportunity to reap the rewards of challenging work and dedication.
While my resume highlights my background and accomplishments my drive and willingness to perform can come out only in a face -to face meeting. I look forward to the opportunity to meet with you to discuss possible for employment. You can reach me by phone at 416-***-**** at your convenience to arrange an interview. Thank you.