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Employee Relations Manager

Roanoke, TX
October 25, 2019

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Bachelor of Applied Arts and Sciences, Human Resources – 2007

Sally Beauty Holdings April 2019 to Aug 2019

Payroll Manager

·Managed team of 10. Payroll Supervisor, 6 processors, business analyst and 2 garnishment specialists

·Responsible for overseeing payroll for 25,000 in-house payroll processing on Lawson payroll system

·Responsible for Kronos set up for managers and users

·Attended training for Oracle HCM and Reflexis time keeping system implementations

·Ran payroll for all 50 states, including Puerto Rico and Canada

·Worked with Lawson, Kronos, Reflexis, Concur and AS400

One Source Virtual Nov 2017 to March 2019

Payroll Tax Supervisor

·One Source Virtual is an outsourced payroll/tax/hr/benefits/cobra company

·Spent first five months over 14 Customer Tax Account Specialists learning OSV’s different systems – TaxEx and Sales Force classic and lightening.

·Attended customer scheduled calls to discuss case issues and keep overall customer health in the green.

·After 5 months, I took over the role of Tax Jurisdiction Supervisor. I managed 23 specialists with development and coaching. We have 1:1’s to go over performance and how to help them on their metrics.

·The tax team worked agency notices and I approved P&I payments as necessary

·Oversee filing of all states including Puerto Rico, Virgin Islands and Guam

·Systems used: WorkDay, ZenDesk, Sales Force and Tax Ex.

7-Eleven Inc.

Payroll Tax Supervisor July 2016 to Nov 2017

·Supervisor 13 Payroll Tax Analysts

·Oversee weekly, semiweekly, monthly, quarterly and annual tax filings for Federal, State and Local

·Ensure accuracy of tax returns, journal entries and balance adjustments

·Work with Oracle EBS and Empower software

Overhead Door Corporation

International Payroll Supervisor April 2015 to July 2016

·Responsible for Canadian payroll for five providences, Belgium and the United Kingdom

·Cleaned up seven years of back taxes for 39 states including federal 941’s

·Documented payroll processes and procedures

·Created audit process for ADP Aline pay cards

·Beta tester for Oracle Fusion US and Canadian payroll and benefit testing

·Kronos 8 Administrator

·Back up for US payroll for 3200 employees

North American Coal Corporation

Payroll Assistant IV 2013 to 2015

·Prepare and process bi-weekly and semi-monthly payroll for five companies

·Prepare documentation for payroll taxes and complete company 941’s

·Prepare labor distribution reports for regular monthly accrual

·Reconciled 401k, workers compensation and benefit journals

7-Eleven Inc.

Payroll Supervisor 2012 to 2013

·Supervised payroll processing team (12 members) to ensure accuracy of weekly, bi-weekly and bi-monthly payroll cycles

·Monitored and prioritized daily workflow for the payroll processing group to ensure timely completion of payroll processes.

·Provided feedback to employees and assist in addressing performance issues

·Researched and responded to more complex payroll issues

·Processed off-cycle payroll checks with Oracle EBS payroll system


Payroll Tax Analyst 2012

·Updated employee payroll tax data using PeopleSoft Payroll System

·Processed tax forms: SSA 131, Tax Mandates, Withholding forms

·Provided customer service support for issues with federal, state and local taxes.

·Prepared reports identifying potential tax issues for quarterly reporting

American National Bank of Texas

HRIS & Compensation Analyst 2010 to 2011

·Implemented and trained users on Halogen Performance Management System

·Prepared data for EEO and Affirmative Action annual reports

·Created job descriptions and participated in salary surveys to aid in salary administration and FLSA classification

·Managed approvals for FMLA requests and Workers Compensation

·Provided training for over 75 managers on diversity and appraisal writing

·Coordinated milestone service anniversary luncheons and award selections

Securus Technologies

Payroll Manager 2009 to 2010

·Filed taxes for 45 states and locals

·Responsible for accurate payroll for the United Kingdom and Belgium

·Prepared 401K true up file for year end

·Managed and audited expense reports through Concur System

·Managed upgrade to PayExpert and EZ Labor Time & Attendance Systems

Lineage Power 1990 to 2009

HR Payroll & Benefit Manager

·Ensured compliance with all Federal, State and Local laws, corporate guidelines, processes and procedures

·Responsible for HRIS reports for over 9 years

·Worked with broker to set up all new benefit plans after being acquired

·Managed all benefit claims and reconciled and paid invoices

·Managed, audited and processed payroll for 1800 domestic and global employees; including 27 States and countries such as China, Canada, Russia, and Taiwan.

·Completed full implementation of Ceridian Payroll from SAP, including self-service and tax service functions

·Responsible for entering and processing all company taxes

·Approved correct balances, worked with corporate accounting to document any adjustments made to ensure data integrity

·Set-up new Tax IDs, State Unemployment Insurance and State Income Tax

HR Business Partner

·Eight years of mergers and acquisition experience, with regard to payroll and HR system integration

·Managed compensation during merit, promotions, and off cycle salary increases

Five years support for local and field employees

·Functioned as the COBRA, 401K, Health & Welfare, FMLA, Workers Comp and Disability Administrator

·Human Resource liaison for 25 field managers and 200 employees with regard to employee relations, hiring, performance, promotions, and reductions in force

MS Office (Excel, Word, PowerPoint, Access, Outlook), SAP, Oracle EBS and Fusion, Ceridian, WorkDay, Lawson, JD Edwards, Workforce Time and Attendance, ADP, Reflexis, Celegro, PeopleSoft, and Kronos 6.2 - 8.0




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