Social Media Marketing Manager

BEN FIRSICK

860-***-**** . ********@*****.***

*** ***** ****, ***** *******, Connecticut 06074

QUALIFICATIONS

Published author, 11 total publications since 2007

Stellar written and verbal communications skills

Efficient collaborator in product development process

Effective social seller and professional copywriter/email marketer

Able to build a full pipeline and execute goals within a sales cycles

Excellent collaborative skills to promote teamwork

Tenured cold caller, content marketer, recruiter and salesperson

A conscious understanding of revenue growth and return through promotions and advertising campaigns

Worked across multiple platforms of print, digital and social media

Organized and methodical input into CRM

Basic knowledge of SEO and data analytics

PROFESSIONAL EXPERIENCE

Business & Legal Resources (BLR) January 2019- Present

Event Recruitment Representative

Collaborative and proficient recruiter in both the HR and EHS executive recruiting teams

Contacted Directors, VP’s and C-Suite executives from Fortune 500 Companies to participate in events

Became fully engrained in the executive culture within Contact Center Information Technology Systems and vendor relations, products and services

Executive full-cycle recruitment including identifying, sourcing and engaging both passive and active candidates through creative and innovative recruitment tactics

Exceptional email marketer and social seller, using a variety of creative angles and touch-points to keep executives engaged

Used Hunter.Io, ZoomInfo and LinkedIn SalesNavigator to build pipeline and contact executives

Facilitated educational seminars and content surrounding contact center and customer service trending business tactics, with topics such as retention, attrition, KPI’s in call centers, attrition rates and AI solutions

Facilitated meetings at bi-annual events with vendors and executives

Washington D.C. April 15th and 16th 2019 and San Diego, CA October 14th-16th

Was asked to be the lead recruiter for newly created Post-Acute Care Summit in June 2019, with the event being November 17th-19th 2019

Immersed myself into the healthcare field and culture, specifically regarding post-acute and palliative care

Contacted executives and hospital administrators regarding PDPM and PDGM payment model changes occurring in October 2019 and January 2020

Built full pipeline and reached 100% of event goal within three months

Silent Sherpa August- December 2018

Energy Portfolio Management Contractor

Compiled energy consumption data on school districts and municipalities

Used MS Excel and Quickbook to compare information for natural gas and electric usage

Presented information to financial advisors and aided in consultation on how to lower expenditure

Scouted and contacted prospective clients while building pipeline

Momentum Marketing May- August 2018

Sales Contractor

Approached prospective clients head on and provided direct user-oriented services

Used Momentum’s CRM to build pipeline of prospective and current clients

UCONN CO-OP BOOKSTORE, Storrs CT 2015-2017

Bookseller/ Technology Sales Associate/ Marketing Support

Marketing and project management support for the Marketing Department

Assisted students, parents and faculty with questions on textbooks and pricing

Maintained textbook inventory to ensure availability

Contributed to revenue growth and worked in a fast-paced environment

As a technology sales associate I was responsible for aiding customers in purchasing technology, repairing broken equipment and resolving computer hardware and software issues. Sold brands such as; Apple, Dell, Lenovo, and Toshiba

Wrote content for Textbook-To-Go brochure

Technology and textbook presentations for incoming freshmen

Corresponding with Marketing Manager to support marketing projects with copy for both printed and online media

EDUCATION

Fordham University-Bronx, New York- (Four Semesters)

Eastern Connecticut State University- Willimantic, Connecticut

Bachelor of Arts, English Major, Creative Writing- Graduated December 2018, 3.0 GPA

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