Sign in

Medical Customer Service

Saskatoon, SK, Canada
October 28, 2019

Contact this candidate


Ismael Ahmed

*** *** ****** ****

Saskatoon, SK S7H 1C8



Experience working immigrants and refugees

Friendly and willing to go the extra mile

Effective customer service, interpersonal, and communication skills

Comfortable speaking in English, Afar, Tigrigna, and Saho and comfortable speaking in Amharic

Ability to make decisions independently and work with minimal supervision

Enthusiastic and highly motivated individual with the ability to work in a team environment and independently


Translator 2015 – Present

Saskatoon Open Door Society, Saskatoon, SK

Provide translation services for newcomers to Canada

Partner with Global Gathering Place

Provide MCIS and CanTalk interpretation services throughout Canada over the phone and in person in Saskatoon

Painter May 2015 – Sep. 2015

Commercial Sandblasting and Painting, Saskatoon, SK

Prepared and painted metals

Stock Clerk Dec. 2014 – May. 2015

Walmart, Saskatoon, SK

Assisted with shipping and receiving duties

Responsible for recording the temperature of refrigerated food items

Responsible for checking expiry dates on food items

Stocked and faced merchandise

Medical Lab Technician 2012 – 2014

Rasdeta Hospital, Addissabeba, Ethiopia

Responsible for cleaning and maintaining medical laboratory equipment

Collected blood, tissue, and other samples from patients in a proficient and friendly manner

Recorded patient’s samples and prepared then for testing

Spoke with patients in a calm and soothing manner to explain the specimen collection process

Student Association Leader 2010 – 2014

Addiaba University, Addiaba, Ethiopia

Organized students based on department and educational needs

Assisted refugee students to access support from the United Nations and the government

Community Leader 2010 – 2014

United Nations High Commission for Refugees, Addissabeba, Ethiopia

Provided counselling and support to refugees in matters of loss

Referred individuals for medical, protection, and settlement cases

Visited individual’s homes and provided resources and information on health care


Arts and Science Classes 2015 – 2018

University of Saskatchewan, Saskatoon, SK

Medical Laboratory Technician 2010 – 2014

Addiaba University, Addiaba, Ethiopia

Marine Resource Management Diploma 2006 – 2009

Marine College, Massawa, Eritrea


Luccien Boonpeng

Settlement Counsellor

Saskatoon Open Door Society

Saskatoon, SK


Abdou Salah

Former Coworker

Saskatoon, SK



Refugee Support Team

Global Gathering Place

Saskatoon, SK


Contact this candidate