Manager Customer Service

RESUME

MRS. SWAGATA DASGUPTA

**/** ******* **** *****. Kolkata -55

Contact : 987-***-**** / 933*******

E-mail : *************@*****.***

DOB : 16th December 1973

Nationality : Indian

Gender : Female

OBJECTIVES :

Pursuing opportunity which will allow me to grow professionally while effectively utilizing my versatile skill set to help promote your corporate mission.

EXPERIENCES & ACHIEVEMENTS :

Work experience as Computer Teacher in Bangabasi College for 1 and yrs

( October 1999 – March 2001 )

Work experience as Financial Advisor in TATA AIA for 7 months

( April 20011 – October 2011 )

Achieved Foreign trip ( Phuket ) within 3 months of joining as a winner of a contest.

Promoted as Team Leader in TATA AIA for next 5 months

( November 2011 – March 2012 ). That time I had a team of 4 members.

Work experience as Business Development Officer (BDO) in HDFC LIFE for 9 Months ( April 2012 – January 2013 )

Another achievement of Foreign trip ( Bangkok ) within first 9 months in HDFC LIFE for becoming a winner of a contest

I met my goal 100% within period of October-November-December 2012 and promoted as Financial Planning Manager (FPM)

Work experience as Financial Planning Manager in HDFC for next 11 Months

( February 2013 – March 2014 )

Work experience as Student Councillor of Distance Education Center for

1 yr 7 Months ( April 2014 - October 2015 )

QUALIFICATION :

EDUCATIONAL QUALIFICATION :

Exam

Board / University

Year Of Passing

Percentage

Madhyamik

WBCSE

1990

66.4

Higher Secondary

WBCHSE

1992

59.8

B.Sc (Hons.)

Calcutta University

1997

61

PROFESSIONAL QUALIFICATION :

PGDCA ( Post Graduate Diploma In Computer Application ) from National Institute Of Electronics And Information Technology

SKILL :

Active Listening

Communication

Computer Skills

Customer Service

Leadership

Management Skills

Problem-Solving

Time Management

Proficient in MS-Office

Contact this candidate