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Project Manager

Location:
Wheeling, IL
Posted:
October 23, 2019

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Resume:

ILICIA FISHMAN – 847-***-**** - adanw7@r.postjobfree.com

SUMMARY:

Sr. Pharma Administrative Assistant – responsible for administrative support for C-Level Manager including calendar management; presentations; travel; meetings planning (including food, travel, booking rooms, A/V), expense reports (global); documentation; reporting. Collecting documents to be put in a master deck for C-Level executive presentations; 14+ years pharma experience. Strong understanding of the drug development process; compliance; training, customer service. Advanced knowledge of Microsoft office (Word, Project, Excel, PPT, Outlook, Visio); proficient at in a variety of software; Typing (90 wpm); SharePoint, ServiceNow, FieldGlass, Clarity, SAP, SAP PPM; meeting notes, action items follow up; onboarding/offboarding; budget; office supplies; purchasing, scanning, faxing; voicemail maintains databases; I am a highly organized and flexible team player

Project Coordination - Uses strong understanding of project management principles and creates measurable operational procedures; manages multiple priorities and prioritizes appropriately to meet strict deadline; Responsible for regularly managing projects with team level integration points. Gathers project requirements (meets with Business Project Sponsors); develops & updates Project Plans including the key deliverables, resources and timelines, creates project articles (i.e. – Project Charter, Project Scope, Timeline, etc.); creates Work Breakdown Structure with tasks, roles, resources, rates, work effort, % complete, etc.; creates & submits Weekly & Monthly status reports; Project Tracking - Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the project needs; Monitors plan and highlights anticipated issues or slippage; schedules meetings; takes/distributes meeting minutes; meeting agendas; documentation

Communication - Captures and communicates weekly project status to teams and management on a weekly basis; meets with Project Team, Business Sponsors; experience working with global team members where English is their second language (speaks basic French); strong presentation skills (to upper management, business sponsors/executives, stakeholders); keeps Business Project Sponsors informed & updated; translates Technical needs to language the business can understand; escalates issues (if needed) to Program Manager; interfaces with cross-functional teams and departments (Purchasing, Legal, Safety, Governance)

Governance/Change Management - Maintains quality service by establishing and enforcing organization standards. Adheres to and analyzes project/program policies processes, standards, governance, and metrics; ensures quality

Resource/Vendor Management - Completes projects by coordinating/hard booking resources and updating timetables with user departments and data center. Manages contractors; negotiates with Vendors; Vendor Management; manages multiple vendors.

SharePoint - SharePoint is used as One Source of Truth for projects. All project articles (i.e. - project scope, project charter, project timeline, etc.); document sharing for project team; Wiki updates for Project Stake; holders/Sponsors; manages SharePoint permissions

Project Finance – Actuals vs. Estimates - Records and monitors project actual costs vs. project budget.

Metrics - Responsible for metrics including updating and maintaining departmental staffing reports, KPI’s – CPI/SPI – runs Business Intelligence reports daily to obtain CPI/SPI for each project

Process Improvement - Has good judgment regarding which creative ideas and suggestions can improve our business and implements identified solutions. Determines the best approach for the projects being managed. Makes recommendations for improving efficiency, product delivery and expense reduction in projects.

TECHNICAL SKILLS:

Clarity; Microsoft Project; SAP PPM; Advanced Microsoft Office – Excel (V-lookup, filters, pivot tables, formulas), Outlook (global, domestic; Net meeting, Skype, etc.); PowerPoint; Word Visio; SharePoint; Archer, ServiceNow, Fieldglass, Global PM & Salesforce.com migration experience

KEY SKILLS:

Ability to learn quickly, flexible, extensive knowledge of SDLC & Agile methodologies, Salesforce.com Migration experience; Project Life-cycle Management; Business Analyst/liaison between IT App Dev & Business; AppDev & Infrastructure Project Experience; knowledge of the drug development process; Project Scheduling; excellent time management; database management; project tracking; Process Improvement; Training Coordination; Creative Problem Solving; analysis; mitigation; process improvement; safety & compliance;

EDUCATION:

Northwestern University – Evanston, IL – 2003 - Associates of Science in Communication Studies

American Management Association – Chicago, IL – 2001 - Project Management Certification

WORK EXPERIENCE:

5/19 to Tenneco – Lincolnshire, IL

8/19 Sr. Project Consultant - Vendor – Swoon – (Note-filled in for last 2 months for another resource who was unable to complete the project.) Company purchased another company and needed to form 3 separate companies with 3 active directories. Assisted with migration of users from Active Directory A to Active Directory B, with the scheduling of users migrations between Active Directory domains; attended daily stand-up meetings; prepared weekly status reports; maintained incident report; assisted with assigning Service Desk requests after migration; takes meeting notes and tracks Action Items. Uses excellent communications to work with Global end-users. Created Migration Email Notice templates in 11 languages; used advanced Excel skills to track migrations; prepares weekly reports and migration counts by site.

Sr. Project Coordinator - Vendor - Grade A Services – Oct 2015-May 2019

Honeywell – Des Plaines, IL (8/18-5/19)

Responsible for weekly status reports; project team meetings; phase gate meetings; lessons learned meetings; manages all scheduling needs appropriate to Project timelines. Excellent computer skills, including proficiency with spreadsheets, databases, preparation of project specifications, computer-based scheduling tools, and SAP. Fundamental understanding of UOP project documentation (engineering deliverables); established and maintains project documentation and correspondence system, based upon Engineering department practice; assists Project Engineers in logging and tracking project correspondence; assures timely response to technical queries and deviation requests; monitors progress of specific activities against the project schedule and to keep SAP project plans current; Issues periodic summary reports, including providing input to or preparation of project and center metrics reports; monitors project costs by creating and reviewing SAP reports; data migration; distributes meeting minutes from customer and Project Team meetings and to manage action items; works to ensure timely release of all project technical documentation. Tracks and facilitate electronic release of project documentation via SPOTS to customer (internal RelTrack & ProjectWise documentation); produces general specifications and index sheet; Maintains the Quality Plan, including ensuring checklists are completed and submitted for database entry and coordinates Project Review Meetings

TF&A – Northbrook, IL (10/16-8/18)

Responsible for Salesforce.com/Veeva Program as well as other IT Projects; met with internal staff to clarify needs and managed all scheduling needs appropriate to timelines. Researched and identified Best-In-Class strategies, processes, and organizational structures to allow the organization to implement and maintain effective operations. Performed Risk Management to identify and resolve Risks and Issues during Planning and as they arise. Contact for troubleshooting for Salesforce.com/Veeva – recent Salesforce.com upgrade has some bugs (in the I Pad program the reps use); Data Management; Assists Sales Reps with setting up Speaker Program events (included location, meals, speaker, speaker rate, etc.) In Salesforce.com/Veeva; Trackwise; Sales Training; Change Management

Allstate – Northbrook, IL (10/15-10/16)

Responsible for internal Compliance Projects including annual Compliance exercise for PCI-DSS, SOX, HIPAA; data gathering, entering data into Archer to create & send out questionnaires, tracks compliance for questionnaires; analyzes QA answers to create gap analysis, uses Issue Manager in Archer to mitigate & rank risks and assign action items, due dates & action item owners; performs Risk Management to identify and resolve Risks and Issues during Planning and as they arise; follows up with App Owners & Internal department heads to mitigate risk and close gaps; responsible for assists with internal audits, metrics reporting, weekly status reports; strong, creative problem solving abilities

07/15 to USDM – Vendor

10/15 Client: Hospira – Lake Forest, IL – Sr. Project Coordinator

(NOTE – Projects were cancelled early due to Pfizer’s purchase of Hospira in Oct 2015) - Consultant supporting Global Infrastructure Operations Team; communicates Project Status to IT Management and Project Sponsors through update meetings and weekly status reports; coordinates resources and timetables; uses strong understanding of project management principles and creates measurable operational procedures; manages multiple priorities and prioritizes appropriately to meet strict deadlines; SharePoint Admin; Change Management

07/13 to OPTOMI LLC - Vendor

07/15 Sr. PMO Consultant

Client: Aptar – Crystal Lake, IL

Sr. PMO Consultant supporting Global Infrastructure Operations Team (GIOS); also provides remote support to Directors/Project Sponsors in Germany, Italy and France as well as the Project Directors in Crystal Lake, IL; Project Finance/KPI’s; prepares and updates Project budget; change management, monthly accrual; change requests; escalates issues (if needed) to Program Manager; ensures entire team follows PMO guidelines

04/13 to ICONMA

07/13 Sr.Project Consultant

Client: Capital One – Mettawa, IL

Supported ING, HSBC, Home Loans using Agile for the Basel II Retail Credit Work stream providing PM administrative support to both associate and pool PM/BAs leading multiple IT delivery projects; Provides clear and concise communication within project team. Used the Agile and Phased/Waterfall methodologies, including both Technology and Non-technology projects.

11/12 to CONNECT SEARCH

04/13 Project Consultant

Client: Hospira – Lake Forest, IL

Pharma PM for EuHReka project (moving 15,000 people from old HR systems to new HR System) in EPMO department. Prepares weekly status reports, maintains project timelines in PowerPoint and Clarity. Schedules and attends meetings – takes meeting minutes which are distributed to attendees after the meeting, follows up on Action Items. SharePoint Administration Duties – Create & upload all project articles (i.e. - project scope, project charter, project timeline, etc.) for each project; monitors SharePoint disk space usage through the built-in SharePoint reports for each site collection; manages SharePoint permissions

08/12 to VOLT

11/12 Sr Project Consultant

Client: HCSC (Blue Cross) – Chicago, IL

Worked on NGEN Product Development and Quality Reporting/Accreditation - twelve Work streams; prepares weekly status reports in PowerPoint, Microsoft Project and converts using Open Workbench to Clarity; maintains Project timelines in Clarity and Microsoft Project. Assists with Project timelines and Budget/Forecasting

07/06 to TF&A, Northbrook, IL

08/12 Sr. Project Coordinator - Permanent

Responsible for Project Coordination of Infrastructure projects; all IT contracts (outsourcing, temporary); liaison with legal for contracts, licenses and maintenance agreements (software/hardware). IT Finance – process all invoices, prepares contracts, tracks spending, budget responsibility. Salesforce.com/Veeva support; Participated and attended all IT meetings to review action terms and deliverables and took the corresponding meeting minutes. Published the meeting minutes with the updated information; Sales Training

07/03 to VENDOR - GRADE A

07/06 Project Consultant/BA Consultant

Clients: TF&A, Walgreens, Allstate, Pfizer, Monsanto, Searle, Phamacia, HSBC, HCSC/Blue Cross, Baxter, Capital One

07/90 to SEARLE/MONSANTO/PHARMACIA/PFIZER, Permanent - Skokie, IL

07/03 IT Project Coord/Admin - Permanent

Directly supported Chief Information Officer and managed administrative staff specifically. Composed and edited weekly status reports, executive presentations, correspondence and memorandum using Microsoft Office Suite and Lotus Notes. Maintained calendar and coordinated large and small, internal and external meetings. Coordinated extensive domestic and international travel arrangements. Extensive contact with personnel from external corporations; coordinated meetings and travel arrangements for department executives. Licensing responsibility for all software for IT department (maintaining, ordering, renewing and tracking).



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