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Manager Office

Paw Paw, IL
October 23, 2019

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Laura L. Hale

*** ******* ****

Paw Paw, Illinois 61353

Cell phone: 815-***-****


Hospice Caregiver

Rockmart, GA (February 2019-September 2019)

1.Daily care for In Home Hospice patient 24/7

2.Scheduling appointments, physical therapy, and personal grooming

3.Dispensing medications daily

4.Planning and preparing meals and light cleaning

5.Coordinator with Floyd Medical Center & Heymen Hospice

6.Personal finance manager, balance & maintain checkbook for patient

7.Submit invoices with payments on monthly basis

Attendance Clerk-Front Office

Paulding County School District – Roberts Elementary School Dallas, GA (May 2018 - February 2019)

1.Tracking attendance and tardy for 767 students

2.Interacted with public and employees in routine situations which require discretion and courtesy

3.Assists with morning and afternoon bus drop-offs

4.Compiles information and data from various sources, in a timely and accurately compiles and maintain accurate student records, files, spreadsheets

5.and enter data into various computer programs/systems

6.Prepares and creates and distributes reports, documents, and correspondence accurately and efficiently for distribution.

7.Maintained student records in accordance with state and district guidelines.

8.On an as-needed basis, accesses confidential information with discretion in regards to student records, attendance and discipline referrals

9.Provides back-up and assists other Office Professionals as may be required throughout the school day

10.Ensures that all actions with Board policies as well as the mission statement

11.Carries out such additional duties as required or as conditions necessitate

Human resources - Office Administrator

UniTech Services – Morris, Illinois (April 2014 to May 2018)

1.Managing and supporting confidential human resource issues

2.Submit and process applications and set up new employees with insurance and payroll

3.Assisted employees with confidential training, basic benefits, health insurance, 401k, P.T.O, sick time and payroll issues

4.Submitted payroll, customer billing, post checks/deposits and managed petty cash

5.Reviewing, organizing, and maintaining customer files, employee and other confidential required records

6.Compiling data entry and customer service responsibilities on a daily

7.Vouchering invoices for approval and entering payments received

8.Maintained payment files for vendors and purging files yearly

9.Order general office supplies and distribute mail

10.Manage accounts receivables collection to expectable levels

Office Manager

Flexeon Rehabilitation - Lockport, Illinois (November 2009 to April 2014)

1.Greeting patients, verifying and collecting insurance co pay’s

2.Schedule all therapy appointments for patients in Centricity

3.Create and distribute new patient charts pull charts for the next day

4.Enter charge information into electronic billing software (Web-PT), maintain petty cash deposits

5.Verify timesheets are accurate in web pay online program

6.Order medical and office supplies as needed

7.Update and enter all information on spreadsheets and patient accounts

8.EMR trained and CPR trained during my tenor

9.Physical Therapy Technician; aids the Physical Therapist on as needed basis.

Human resources/Office Manager

Total Comfort Heating and Cooling - Oswego, IL (December 2001 to November 2009)

1.Maintaining schedules and appointment calendars for office staff

2.Order entry for office supplies, equipment, and services

3.Resolving customer accounting issues regarding invoicing and crediting

4.Processed accounts payable and accounts receivables

5.Processed weekly and biweekly payroll and time sheets

6.Handled any and all company correspondence

7.Upgraded office filing system and created and updated computerized customer database

8.Typed all confidential company documents

9.Responsible for employee relations and training, documents, I9, insurance

10.Finalizing year-end preparation for taxes and purging year end for Company


Having the abilities to communicate and interact with staff, parents and or customers in a professional manner

Demonstrates positive customer service skills and demonstrates confidentiality

Ability to prioritize tasks and demonstrates organizational skills

Proficient verbal and written communication skills as well as professionalism

Ability to multi-task and work with minimal oversight in a fast-paced environment

Performing daily, weekly, and monthly clerical functions: phones, typing, filing, and spreadsheets

Willingness and ability to learn


All Windows operating systems, All Microsoft Office, Infinite Campus,Business plus, Lotus-Notes, Centricity and Web-PT medical software, QuickBooks, UDIS, ADP, Raptor, Appli-trak, UPS, USPS, 10 key calculator, all in one fax systems, and multiple phone lines, typing: 50wpm

References upon request

Contact this candidate