Sushmitha Nalamothu
***********@*****.***
https://www.linkedin.com/in/snalamothu/
Summary
An experienced and motivated Manager of Software Quality Assurance (SQA) and Testing who leads teams and SQA departments by creating and institutionalizing a vision and strategy that appropriately employs SQA and Testing best practices.
Project Test Management
More than 14 years of experience in SQA and 10 years of project test experience including creation of Testing Vision, Strategies, Test Estimates, Forecasting, Methodologies and Resource Plans
Effectively institutes and improves SQA and Test processes based on formal test management experience and industry standards/best practices with in Waterfall, Iterative and Agile Methodologies and coached/Mentored teams from waterfall to Agile transformation and also introduced Sprint Automation.
Defines Automation Strategies, identifying the tools and Framework.
Defines and implements Test Environment Management, Test Data Management, Defect Management, and Metrics.
Introduced Risk Based Testing, Sprint Automation, Quality Score and analysis on Product Quality.
Relationship Management
More than 10 years of experience as a Manager building effective working relationships with business partners, Information Technology leadership and staff.
Works with customers to develop and implement SQA and Testing methodologies, strategies, and processes.
Communicates and collaborates with staff and Management through Senior and Executive leadership levels in supported departments.
Works with business management to identify system requirements, provide Test estimates and set priorities.
Builds valuable relationships with contract staff and vendor partners.
Partners with Project Managers, Business Analysts and Information Technology Department managers on the testing, implementation and support of applications.
Proficient in initiating/substantiating SOW/RFP.
Staff Management
More than 8 years of experience in team and staff management.
Experience building and managing SQA and Test teams supporting projects and systems for businesses in Telecommunication, Retail, Health Care, Financial and Banking industries.
Implements and manages remote staff including an off-shore Test team.
Creates resource plans to effectively allocate team resources.
Works with team members to effectively plan Test efforts for projects and manage priorities.
Assists team members with task definition and work estimates for proposed and assigned projects.
Develops staff through coaching, mentoring, timely performance feedback and development plans.
Provides salary recommendations based on skills and performance.
PROFESSIONAL EXPERIENCE
Insignia LLC
Riskonnect, Chicago, IL Oct 2018—Present
Test Manager
Led and managed the Software Quality Leads/Engineers in Agile Model leading QA direction across the Claims Admin and Claims Management app.
Training Manual testers with impact Analyss objectives and goals.
Introduced test automation practices and architecture for scalability and maintainability.
Good knowledge on CI/CD process and build & deployment tools like Jenkins, TeamCity and Ant.
Ensuring best practices are introduced for Mobile (iOS/Android ) testing devices.
Identified, defined, created, implemented, and monitored Software Quality Assurance and Testing policies, procedures and processes.
Led Product Quality meetings within the Portfolio and prioritized customer requirements.
Assessed issues impacting the project and helped formulate appropriate measures for avoidance/mitigation.
Set direction and establish processes as it relates to QA environments and functional tools, testing practices and QA processes
Responsible for Resource allocation, Staffing requests, Schedule and Deliverables.
Successfully managed complex projects with global implementation, and rapidly evolving requirements with Onsite/Offshore Model.
Conducted project walkthroughs and meetings involving various leads from Development, QA and Technical Support teams
Defined Business Process; identified risk, performed risk analysis and provided baseline acceptance criteria and deliverables
Successfully implemented structured use of HP Quality Center tool (HP-ALM), leveraging automated defect tracking and testing traceability to requirements
Introduced new methods to build success of UAT test creation, including partnering with Business partners in workshop format to train, mentor and leverage tools for UAT test creation.
Created quality metrics off of JIRA to keep the stakeholders updated with the Project Status and Quality.
Managed/Mentored/Motivated resources with the priorities of the Project/s, Testing Process, Agile Principles and Procedures across the organization.
Northern Trust Corporation, Chicago, IL Oct 2017— Oct 2018
Test Program Manager
Highly technical/hands on Test Manager
Coordinate all phases of the software development cycle against project plans
Engage with stakeholders to understand their business objectives and translate them into delivery plans
Interface and coordinate between cross-functional teams to ensure project deliverables are on time
Communicate project status to stakeholders
Manage multiple projects simultaneously
Assess issues impacting the project and help formulate appropriate measures for avoidance/mitigation
Responsible for creating, implementing and managing effective SQA and Testing vision, strategies and methodologies for multiple organizations.
Effectively institutes and improves SQA and Test processes based on formal test management experience and industry standards/best practices.
Defines Automation Strategies. Selects and implements Automation and Test Management tools.
Defines and implements Test Environment Management, Test Data Management, Defect Management, and Metrics.
Conduct project walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
Maintained updated project schedule via MS Project
Virgin Islands Benefit Eligibility System (VIBES) May 2016—Sep 2017
Test Architect/Sr. QA Test Manager
The VIBES project is an IE&E transfer implementation of Cúram for the Government of Virgin Islands. Phase 1 of the project covers the Medicaid, SNAP and CASH programs. Phase 2 covers Childcare and LIHEAP.
Highly technical/hands on Test Manager
Planned, executed, monitored, controlled, and closed projects according to PMO standards and best practices
Developed strategy and managed test resources
Assessed progress and effectiveness of the test effort
Defined Business Process, identified risk, performed risk analysis and provided baseline acceptance criteria and deliverables
Developed timelines and cost estimations in coordination with cross-functional teams for ensuring time-bound project delivery
Conducted/coordinated project walkthroughs and meetings with senior officers including Managing Director, Program Managers, and Technical Partners.
Developed and revised project materials and maintained project documentation
Obtained approvals from Change Control Board for change requests
Worked with JIRA/Confluence software to setup workflows and defect flows
Evaluated Zephyr test management tool for the enterprise QA organization, worked towards setting up Zephyr with Jira and trained the teams.
Demonstrated/applied strong knowledge of Agile Methodologies
Worked with Automation tool Ranorex to implement Medicare eligibility systems to run automated scripts with less Manual intervention.
INSIGNIA INC Nov 2011—Apr 2016
Sr QA Test Manager (BMO Harris Bank, AT&T)
Led and managed the Systems Quality Assurance and Testing team.
Identified, defined, created, implemented, and monitored Software Quality Assurance and Testing policies, procedures and processes.
Interfaced and coordinated between cross- functional teams to ensure project deliverables are on time. Communicated
project status to the stakeholders and sponsor
Assessed issues impacting the project and helped formulate appropriate measures for avoidance/mitigation
Set direction and establish processes as it relates to QA environments and functional tools, testing practices and QA processes
Successfully managed complex projects with global implementation, and rapidly evolving requirements
Conducted project walkthroughs and meetings involving various leads from Development, QA and Technical Support teams
Defined Business Process; identified risk, performed risk analysis and provided baseline acceptance criteria and deliverables
Successfully implemented structured use of HP Quality Center tool (HP-ALM), leveraging automated defect tracking and testing traceability to requirements
Introduced new methods to build success of UAT test creation, including partnering with Business partners in workshop format to train, mentor and leverage tools for UAT test creation.
Transformed Waterfall teams to Agile
Assessed Automation tools like Selenium and UFT for the respective projects and implemented the same across QA Organization and transformed Manual QA’s to QA Engineers.
Allscripts, Libertyville, IL Oct 2009—Oct 2011
Sr. QA Engineer
Understood the requirements and formulated a comprehensive Test Plan. Estimated the resources required to carry out all phases of testing life cycle. Created a Test Strategy and Testing Schedule
Involved in the Transformational/implementation of Waterfall to Agile methodology, including QA Processes & Practices, Defect and Test Management
Good experience with SOAP and/or REST based Web Services testing SOAPUI or any other open source tools
NYSE ARCA, Chicago, IL Oct 2007—Sep 2009
QA Analyst/Software Developer
Wrote Detailed Design Documents (DDD) for individual modules and Mapping the Functional design (FD) and Requirement Specification (RS) documents
HSSE CMS—British Petroleum, Naperville, IL Jul 2004—Jul 2006
QA Analyst/Software Developer
Wrote Detailed Design Documents (DDD) for individual modules and Mapping the Functional design (FD) and Requirement Specification (RS) documents
Managed the testing process, schedule batch tests, log and track defects using Test Director
Wells Fargo, West Des Moines, IA Jun 2003—Jun 2004
QA Analyst/Software Developer
Wrote Detailed Design Documents (DDD) for individual modules and Mapping the Functional design (FD) and Requirement Specification (RS) documents
Created detailed test plans and developed test cases from requirements
EDUCATION
Madras University, 1999-2003
Bachelors of Engineering
PMP Course completed