Nompumelelo Megan Nkosi
*** ****** ****** ****** ***** Soweto 1801
I am a highly organized individual with great communication and interpersonal skills, and have 10 years’ experience working as an administrator. I have strong typing and data entry skills, and enjoy working independently as well as in a team. I am goal driven, loyal and positive person with a passion for customer service and client satisfaction. I am also a hard working person that does everything to the best of my ability. I believe I am a very committed, ambitious person who is always willing to learn new things and expand my knowledge.
o Date of Birth: 02 November 1986
o Gender: Female
o Marital Status: Single
o Nationality: South African
o Driver License: Code 8
MANAGEMENT AND LEADERSHIP – STILL IN PROGRESS
COURSE MODULES INCLUDED:
Introduction to Management
Leading in Decision Making
N5 MARKERTING MANAGEMNENT
Entrepreneurship Business Management
N4 MARKERTING MANAGEMNENT
Entrepreneurship Business Management
MATRIC/N3 – SOUTH WEST GAUTENG COLLEGE (DOBSONVILLE CAMPUS) SUBJECTS PASSED:
Small Business Management &Entrepreneurship
Completed: December 2006
KNOWLEDGE & FORMAL TRAINING
Customer and Personal Service
Computer and Electronics
Sales & Marketing
Administration and Management
Production and Processing
Public Safety (First Aid)
FICA,FAIS,FICA & all FSCA Acts
LANGUAGE SKILLS: English Speak Read Write
IsiZulu Speak Read Write
SeTswana Speak Read Write
SeSotho Speak Read Write
Xhosa Speak Read Write
Mabindisa Financial Services t/a Vuyos Funerals Services. 15 Sep 2017 -todate Role and Responsibilities as Branch Manager at Vuyo’s Funerals
Maintain, manage and monitor all customer related operational issues.
Develop and execute branch sales strategies to maximize revenues.
Ensure coordination between sales, marketing, accounts and administrative departments.
Ensure training to sales and marketing teams.
Monitor expenses of the branch.
Ensure profitable results in administrating branch office.
Develop and communicate business strategies to the branch staff.
Maintain all relevant databases and update.
Prepare branch budget and submit to head office.
Reinstate,Amend Capture new policies
Create group policies
Role and Responsibilities as an administrator and Funeral Coordinator at Vuyos Funerals:15 March 2017 -15 Sep 2018
Inform survivors of benefits for which they may be eligible.
Maintain financial records, order merchandise, book gravesites, and prepare accounts.
Plan placement of caskets at funeral sites, fixtures and floral displays.
Arrange for pallbearers and inform pallbearers and honorary groups of their duties.
Receive and usher to their seats for services.
Plan, schedule and coordinate funerals, burials and cremations, arranging such details as the time and place of services.
Obtain information needed to complete legal documents such as death certificates and burial permits.
Oversee the preparation and care of the remains of the late
Conduct after burial costumer service
COMPANY: THE BEST FUNERAL SOCIETY POSITION: DATA INPUT ADMINISTRATOR DATE STARTED: 10 JULY 2010 – 31 DECEMBER 2014
Ensuring the accuracy and relevancy of all date entered into databases
Liaison with clients handling IN & Out bound queries from the clients
Adhere to data procedure and program techniques when performing data entry queries
Handling client and account source record by reassessing data for imperfection settling discrepancies by utilizing standard procedure, give back unfinished records for appropriate resolution
Input client’s account information by utilizing the numeric and alphabetic facts on optional scanner keyboard in line with screen format.
Confirm account and customer information when it is incomplete or when clearing out files to get rid of duplication of data
Reason for Leaving: Looking for prospect, professional growth and finishing my studies Company: Midway Industrial Suppliers Position: Sales Representative Date Started: 05 January 2015 – 01 March 2017
Service existing accounts, establish new accounts and obtain orders
Plan and organise daily work schedule
Call on existing customers or potential customers
Submit orders by referring to price list
Keep management informed by submitting sales report e.g. daily calls, weekly reports, monthly and annual analysis of territory
Gather current marketplace information on competitor’s product pricing, new product developments and distribution policies.
Attend scheduled training sessions to maintain technical and professional knowledge
Act as a link between the customer and the business
Establish personal networks
Contribute to team effort as needed
Reason for leaving : Contract Ended
MRS NKATEKO MABINDISA (Business Development and Operations Manager) 011***-****
MRS NOEL SZEWCZYK(GENERAL MANAGER)
MS PALESA MOHOME (BUSINESS DIRECTOR)