Nompumelelo Megan Nkosi

*** ****** ****** ****** ***** Soweto 1801

Mobile: 062*******

Email:

adanrx@r.postjobfree.com

PROFILE:

I am a highly organized individual with great communication and interpersonal skills, and have 10 years’ experience working as an administrator. I have strong typing and data entry skills, and enjoy working independently as well as in a team. I am goal driven, loyal and positive person with a passion for customer service and client satisfaction. I am also a hard working person that does everything to the best of my ability. I believe I am a very committed, ambitious person who is always willing to learn new things and expand my knowledge.

PERSONAL DETAILS:

o Date of Birth: 02 November 1986

o Gender: Female

o Marital Status: Single

o Nationality: South African

o Driver License: Code 8

TERTIARY QUALIFICATION:

MANAGEMENT AND LEADERSHIP – STILL IN PROGRESS

COURSE MODULES INCLUDED:

Introduction to Management

Self Awareness

Leading in Decision Making

Leading Others

N5 MARKERTING MANAGEMNENT

SUBJECT PASSED:

Sales Management

Marketing Mix

Computer Practice

Entrepreneurship Business Management

N4 MARKERTING MANAGEMNENT

SUBJECT PASSED:

Effective Communication

Marketing Management

Entrepreneurship Business Management

SECONDARY EDUCATION:

MATRIC/N3 – SOUTH WEST GAUTENG COLLEGE (DOBSONVILLE CAMPUS) SUBJECTS PASSED:

IsiZulu

English

Afrikaans

Small Business Management &Entrepreneurship

Office Practice

Economics

Accounting

Completed: December 2006

COMPUTER SKILLS

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

E-mail: Outlook

Internet Explorer

KNOWLEDGE & FORMAL TRAINING

Clerical Duties

Customer and Personal Service

Computer and Electronics

Payroll (SAGE)

Sales & Marketing

Administration and Management

Finance

Production and Processing

Public Safety (First Aid)

Sales Forecasting

RE 1

FICA,FAIS,FICA & all FSCA Acts

LANGUAGE SKILLS: English Speak Read Write

IsiZulu Speak Read Write

SeTswana Speak Read Write

SeSotho Speak Read Write

Xhosa Speak Read Write

Afrikaans Read

WORK EXPERIENCE

Mabindisa Financial Services t/a Vuyos Funerals Services. 15 Sep 2017 -todate Role and Responsibilities as Branch Manager at Vuyo’s Funerals

Maintain, manage and monitor all customer related operational issues.

Develop and execute branch sales strategies to maximize revenues.

Ensure coordination between sales, marketing, accounts and administrative departments.

Ensure training to sales and marketing teams.

Monitor expenses of the branch.

Ensure profitable results in administrating branch office.

Develop and communicate business strategies to the branch staff.

Maintain all relevant databases and update.

Prepare branch budget and submit to head office.

Reconcile payments

Reinstate,Amend Capture new policies

Create group policies

Role and Responsibilities as an administrator and Funeral Coordinator at Vuyos Funerals:15 March 2017 -15 Sep 2018

Inform survivors of benefits for which they may be eligible.

Maintain financial records, order merchandise, book gravesites, and prepare accounts.

Plan placement of caskets at funeral sites, fixtures and floral displays.

Arrange for pallbearers and inform pallbearers and honorary groups of their duties.

Receive and usher to their seats for services.

Plan, schedule and coordinate funerals, burials and cremations, arranging such details as the time and place of services.

Obtain information needed to complete legal documents such as death certificates and burial permits.

Oversee the preparation and care of the remains of the late

Conduct after burial costumer service

COMPANY: THE BEST FUNERAL SOCIETY POSITION: DATA INPUT ADMINISTRATOR DATE STARTED: 10 JULY 2010 – 31 DECEMBER 2014

Ensuring the accuracy and relevancy of all date entered into databases

Liaison with clients handling IN & Out bound queries from the clients

Adhere to data procedure and program techniques when performing data entry queries

Handling client and account source record by reassessing data for imperfection settling discrepancies by utilizing standard procedure, give back unfinished records for appropriate resolution

Input client’s account information by utilizing the numeric and alphabetic facts on optional scanner keyboard in line with screen format.

Confirm account and customer information when it is incomplete or when clearing out files to get rid of duplication of data

Reason for Leaving: Looking for prospect, professional growth and finishing my studies Company: Midway Industrial Suppliers Position: Sales Representative Date Started: 05 January 2015 – 01 March 2017

Duties:

Service existing accounts, establish new accounts and obtain orders

Plan and organise daily work schedule

Call on existing customers or potential customers

Submit orders by referring to price list

Keep management informed by submitting sales report e.g. daily calls, weekly reports, monthly and annual analysis of territory

Gather current marketplace information on competitor’s product pricing, new product developments and distribution policies.

Attend scheduled training sessions to maintain technical and professional knowledge

Act as a link between the customer and the business

Establish personal networks

Contribute to team effort as needed

Reason for leaving : Contract Ended

REFERENCES:

MRS NKATEKO MABINDISA (Business Development and Operations Manager) 011***-****

adanrx@r.postjobfree.com

MRS NOEL SZEWCZYK(GENERAL MANAGER)

011***-****

adanrx@r.postjobfree.com

MS PALESA MOHOME (BUSINESS DIRECTOR)

011-***-**** /072*******

Contact this candidate