OLUMIDE OLULEYE
Mobile: +***-809-***-****(Nigeria); +234-805-***-****(Nigeria);
**************@*****.***
Career Summary
Seasoned IT and telecommunications professional with over 12+ years of experience.
Extensive Managed Services, Remote Delivery, Demand Management, Project Management, Team Management, Performance Management and Optimization experience in a fast-paced mobile telecommunications environment.
Strong Client facing experience with complete contractual KPI Fulfillment responsibility.
End-to-End performance management solution with focus on Radio Access Network.
Motivating and supporting team player with excellent interpersonal communication skills.
Experience
RAN Expert July 2019 to Date
Airtel, Nigeria
Nokia
o mcBSCs (Config 4) commissioning and integration to MSS and SGSN
o BSC18 2.3.1 Software upgrade
o BTS mediator integration
o Troubleshooting
o First Call
o SBTS(SRAN18A) commissioning and integration of 2G, 3G and LTE technologies.
o mcBSC acceptance
RAN Expert Jun 2019 to July 2019
Orange, Burkina Faso
Nokia
o iOMS commissioning, integration and acceptance.
o Integration support iOMS-MME.
o enodeB TDD integration.
RAN Expert Feb 2019 to May 2019
Vodacom, South Africa
Nokia
o FlexiBSC BCSU capacity expansion
o FlexiBSC Packet Abis conversion
-Backplane re-cabling
-ET16 deactivation and installation of ETPE hardware.
-eSoftware update of newly installed ETPE
-Software re-configuration from legacy E1 to Packet Abis for IP
-BSC IP configuration
-Packet Control Unit (PCU) conversation to support Packet Abis
-PCU-ETP mapping connection
o FlexiBSC AOIP conversion
-Backplane re-cabling
-ET16 deactivation and installation of ETPA hardware.
-eSoftware update of newly installed ETPA
-BSC IP configuration
RAN Expert Jun 2018 to Dec 2019
Somtel, Somaliland
Nokia
o mcBSC commissioning and integration to OSS and core
o BTS mediator integration
o Troubleshooting
o First Call
o SBTS(SRAN17A) commissioning and integration of 2G, 3G and LTE technologies.
o BSS swap from 52 Legacy Alcatel-lucent BTS to NOKIA multi-radio SBTS(2G,3G and LTE)
o IP route configuration on Nokia 7750 Router
o mcBSC acceptance
RAN Expert Feb 2018 to Jun 2018
Orange, Cameroon
Nokia
o Nokia mcBSC GSM17 software upgrade
o Integration of NEs and troubleshooting of CS/PS issues
o Implement eSW upgrades and carry out hardware upgrades.
Integration Professional Jan 2016 to Nov 2017
Sonatel-Orange, Senegal
Nokia
o Router configuration and testing
o Analysis, Trouble shooting, fault localization and Rectification of all issues arising on all applications & HW platforms running.
o Run Regular Health checks on all systems and diagnose / troubleshoot any malfunctioning.
o Root Cause analysis (RCA) and 3R performance(Respond/Restore/Resolve)
o To Provide Level-2 & Level-3 Technical Support to Customer.
o 2G/3G Swap from Alcatel-lucent to Nokia
o New RAN Hardware/software upgrades
o Integration of NEs and troubleshooting of CS/PS issues
o Implement eSW upgrades and carry out hardware upgrades.
RAN Technical Support Engineer June 2015 to Dec 2015
VVIP SOC Team Etisalat, United Arab Emirates
Alcatel-Lucent
o Run Regular Health checks on all systems and diagnose / troubleshoot any malfunctioning.
o Qos support to maintain network KPIs
o Analyzing KPIs (using NPO Tool), investigation of QOS indicators and changing to Improve Network performance.
o Ticket escalation on Cares and keeping tracks of each Trouble ticket until it closed Network Monitoring and management
o To Provide Level-2 & Level-3 Technical Support to Customer
o Root Cause analysis (RCA) and 3R performance(Respond/Restore/Resolve)
o Providing level-2 technical support to field deployment teams(Rollout)
o Installation /commissioning /configuration eNBs
o eNB site troubleshooting and 9442 RRH integration
o Integrating LTE sites to operator’s transmission networks (Microwave and Optical Fiber Backbones and IP networks)
o Migrating and upgrading the LTE network to achieve more stability
o Perform LTE E2E call scenario and basic radio tests
o 5620 SAM Operation and Administration in terms of creating sites/monitoring alarms/site supervision/tracing & debugging
o Training local team for ENB commissioning and troubleshooting
o SAM commissioning and upgrade/Migration and working on SUN & HP platforms
RAN Technical Support Engineer Apr 2015 to June 2015
Orange, Ivory Coast
Alcatel-Lucent
o Router installation and configuration of Alcatel (Omni switch 6850, 7750-SR) and Cisco (3800 series)
o Analysis, Trouble shooting, fault localization and Rectification of all issues arising on all applications & HW platforms running.
o Run Regular Health checks on all systems and diagnose / troubleshoot any malfunctioning.
o Commissioning of OMC/NPO/HMI/SAM (Oracle M4000/M3000) Servers.
o Qos support to maintain network KPIs
o Analyzing KPIs (using NPO Tool), investigation of QOS indicators and changing to Improve Network performance.
o To escalate trouble ticket to RTSC if required.
o Ticket escalation on Cares and keeping tracks of each Trouble ticket until it closed Network Monitoring and management
o To Provide Level-2 & Level-3 Technical Support to Customer
o Periodical backup for LTE/3G/2G NPO and WMS/OMC Servers
o Root Cause analysis (RCA) and 3R performance(Respond/Restore/Resolve)
o Providing level-2 technical support to field deployment teams(Rollout)
o New RAN Hardware/software upgrades
o Migration, re-parenting and cutover of NEs(BSC/RAN/EnodeB)
o Implement software patches received from ALCATEL-CIT and carry out software & hardware up-gradations.
RAN Technical Support Engineer Dec 2014 to Apr 2015
Etisalat, Nigeria
Alcatel-Lucent
o Router installation and configuration of Alcatel (Omni switch 6850, 7750-SR) and Cisco (3800 series)
o Analysis, Trouble shooting, fault localization and Rectification of all issues arising on all applications & HW platforms running.
o Run Regular Health checks on all systems and diagnose / troubleshoot any malfunctioning.
o Commissioning of OMC/NPO/HMI/SAM (Oracle M4000/M3000) Servers.
o Qos support to maintain network KPIs
o Analyzing KPIs (using NPO Tool), investigation of QOS indicators and changing to Improve Network performance.
o To escalate trouble ticket to RTSC if required.
o Ticket escalation on Cares and keeping tracks of each Trouble ticket until it closed Network Monitoring and management
o To Provide Level-2 & Level-3 Technical Support to Customer
o Periodical backup for LTE/3G/2G NPO and WMS/OMC Servers
o Root Cause analysis (RCA) and 3R performance(Respond/Restore/Resolve)
o Providing level-2 technical support to field deployment teams(Rollout)
o New RAN Hardware/software upgrades
o Integration of NEs and troubleshooting of CS/PS issues
o Migration, re-parenting and cutover of NEs(BSC/RAN/EnodeB)
o Implement software patches received from ALCATEL-CIT and carry out software & hardware up-gradations.
RAN Technical Support Engineer Aug 2014 to Dec 2014
Orange-Sonatel, Senegal
Alcatel-Lucent
o Router installation and configuration of Alcatel (Omni switch 6850, 7750-SR) and Cisco (3800 series)
o Analysis, Trouble shooting, fault localization and Rectification of all issues arising on all applications & HW platforms running.
o Run Regular Health checks on all systems and diagnose / troubleshoot any malfunctioning.
o Commissioning of OMC/NPO/HMI/SAM (Oracle M4000/M3000) Servers.
o Qos support to maintain network KPIs
o Analyzing KPIs (using NPO Tool), investigation of QOS indicators and changing to Improve Network performance.
o To escalate trouble ticket to RTSC if required.
o Ticket escalation on Cares and keeping tracks of each Trouble ticket until it closed Network Monitoring and management
o To Provide Level-2 & Level-3 Technical Support to Customer
o Periodical backup for LTE/3G/2G NPO and WMS/OMC Servers
o Root Cause analysis (RCA) and 3R performance(Respond/Restore/Resolve)
o Providing level-2 technical support to field deployment teams(Rollout)
o New RAN Hardware/software upgrades
o Integration of NEs and troubleshooting of CS/PS issues
o Migration, re-parenting and cutover of NEs(BSC/RAN/EnodeB)
o Implement software patches received from ALCATEL-CIT and carry out software & hardware up-gradations.
RAN Technical Support Engineer Jan 2013 to Aug 2014
Etisalat, Nigeria
Alcatel-Lucent
o Router installation and configuration of Alcatel (Omni switch 6850, 7750-SR) and Cisco (3800 series)
o Analysis, Trouble shooting, fault localization and Rectification of all issues arising on all applications & HW platforms running.
o Run Regular Health checks on all systems and diagnose / troubleshoot any malfunctioning.
o Commissioning of OMC/NPO/HMI (Oracle M4000/M3000) Servers.
o Qos support to maintain network KPIs
o Analyzing KPIs (using NPO Tool), investigation of QOS indicators and changing to Improve Network performance.
o To escalate trouble ticket to RTSC if required.
o Ticket escalation on Cares and keeping tracks of each Trouble ticket until it closed Network Monitoring and management
o To Provide Level-2 & Level-3 Technical Support to Customer
o Periodical backup for 3G/2G NPO and WMS/OMC Servers
o Root Cause analysis (RCA) and 3R performance(Respond/Restore/Resolve)
o Providing level-2 technical support to field deployment teams(Rollout)
o New RAN Hardware/software upgrades
o Integration of NEs and troubleshooting of CS/PS issues
o Migration, re-parenting and cutover of NEs(BSC/RAN)
o Implement software patches received from ALCATEL-CIT and carry out software & hardware up-gradations.
Operation and Maintenance Team Leader June 2010 to November 2012
Managed Service Etisalat, Nigeria
Alcatel-Lucent
o Assigning work to the Front Office staff with adequate training and skills to perform the task.
o Ensuring Front Office is adequately staffed per the service delivery requirements at the Network Operations Centre (NOC).
o Define Front office routines, schedules and reporting based on goals and priorities.
o Co-ordinate work with internal and external organization.
o Establishing working plan including network surveillance, first line support and performance report etc.
o Shift management for all Front Office staff.
o Executing Front office activities and routines accordingly to schedules
o Maintain shift hand over reports as well as other front office reports (daily, weekly, and monthly) per schedules.
o Handle Management Escalation routines within the front office.
o DOA for NOC manager when not available.
BSS/NMS Engineer August 2008 to June 2010
Managed Service Etisalat, Nigeria
Alcatel-Lucent
o Delivering technical solutions to both internal and external customers.
o Provide telephone and remote technical support for customers and support field engineers.
o Ensure that customer SLAs are met and maintained.
o Respond, create, update and close incidents in the service management system.
o Provide support to managed serviced customers using management software.
o Engage the Company's Professional Services team to help design, plan and implement network solutions.
o Pre-configure network equipment for customers’ sites.
o Ensure change management is handled satisfactorily.
o Ensure configuration updates are handled as per company processes.
o Ensure configuration documentation is created, updated and stored
Switch Support Engineer May 2008 to August 2008
Multi-links Telkom, Nigeria
o Operation and Support of Core network nodes including MSCs, BSCs, MGWs, IGWs, Interconnect links. Integration of new links, nodes and implementation of new services.
o Liaised Support, VAS/IN, Implementation and other teams to integrate new nodes and resolve network issues.
o Liaising with colleagues in other network operation centres to resolve interconnect issues.
o Surveillance of Radio and Satellite links and other field infrastructure.
Switch Support Engineer February 2006 to April 2007
MTS First Wireless, Nigeria
o Operation and Support of Core network nodes including MSCs, BSCs, MGWs, IGWs, Interconnect links. Integration of new links, nodes and implementation of new services.
o Liaising with Field Support, VAS/IN, Implementation and other teams to integrate new nodes and resolve network issues.
o Liaising with colleagues in other network operation centres to resolve interconnect issues.
o Surveillance of Radio and Satellite links and other field infrastructure.
System Engineer January 2004 to May 2005 Technology Distributions Lagos, Nigeria
o Complete configuration, installation and support of equipment in a Microsoft Windows environment to the specifications of client proposals
o Troubleshoot and resolve computer and telephony related issues when contacted by clients by providing both on-site and remote support
o Maintaining software applications, operating systems and regular maintenance.
o Managing assigned projects and program components to deliver services in accordance with established objectives.
o Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors etc. to provide technical assistance and support
o Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
Education
Diploma: L14.3G Full BSSoverIP Migration and feature implementation 2014
Alcatel-Lucent University Nozay, France
Diploma: WMS Fault Management 2011
Alcatel-Lucent University Marcoussis, France
Diploma: RNC Troubleshooting 2011
Alcatel-Lucent University Marcoussis, France
B ENG: Electrical/Electronic Engineering 2008
Federal University of Technology, Minna, Niger State, Nigeria
Professional Training and Workshop
Nokia Courses
o Cloud Core
o Internet of things design concepts
o NetEng training on 5G Standalone Architecture
o Nokia Cloud infrastructure for Radio (NCIR)
o RCP CoDe Radio Cloud Host architecture
o mcBSC and mcTC Architecture (RG40)
o Solution End to End (mcBSC, mcTC, BTS MR 10 Overview)
o Flexi Multiradio BTS 10 troubleshooting tools - virtual class
o Commissioning and Integrating Flexi Multiradio BTS - virtual class
o mcBSC troubleshooting tools (ST, Wireshark, Megamon) - virtual class
o Integrating mcBSC - NetAct (OAM) - virtual class
o Integrating Abis interface - virtual class
o Integrating Gb interface - virtual Class
o Integrating A interface – virtual class
o Review mcBSC LLD and data fields – virtual class
o DX-platform user interface (MML) – virtual class
o Flexi Multiradio BTS TDD-LTE and Module Overview TDD-LTE 15A
o Flexi Multiradio BTS LTE and Module Overview FDD-LTE 15A
o Flexi Multiradio BTS LTE IP Essentials
o LTE Radio Access System Overview
o Delta Flexi Multiradio BTS LTE FDD-LTE 15A to FDD-LTE 16
o Introduction to common transport SRAN16.2
o Overview of LTE troubleshooting tools & methodologies
o Introduction to Cloud Computing
o 9391 UA06 UMTS Multi-Carrier Node B, Macro Node B Indoor/Outdoor
o Acting with Integrity
o Leading with Integrity
o UTRAN UA08-L13.W O&M Evolution Operation
o BSS LR14.G BSS over IP Supervision & Configuration
o 5G Mobile - Motivation, Eco-system, Radio and Networking
o Principal Operating Model Change Management and Project Management Methodology
o Alcatel-Lucent Omni Switch 6855 Hardened Gigabit LAN Switch Special
o Alcatel-Lucent Omni Switch 6850
o UNIX Fundamentals: Files and Directories
o 7750 SR Design Process and Requirements
o MPLS Design and Requirements
o VoIP and QoS for VPN Design
o Virtual Private Network Implementation Options
o Overview of IP Network Security
o Working Effectively with Customers
o Project Quality Planning
o LTE design and implementation
o Operations Science
o The Art of Knowledge Management
o Risk Management Planning
o Alcatel-Lucent Service Routing Operating System
o Managing Projects within Organizations
Certification
oSingle RAN Advanced Certification
oNCSA Certification
oAlcatel-Lucent Network Routing Specialist 1
oIntegration Testing Professional
Skills
oOperational Science (Lean and Six Sigma)
oUnix\Linux
oRemedy & ITSM Ticketing and Fault management tool
oHP Service Manager
oProficient in Microsoft Visio
oProficient in Microsoft Project
oAbility to work under pressure
oIP Protocols and Routing
oStrong analytical skills
oStrong collaborative Skills
oStrong communications Skills
oITIL
oCloud
Interests and Activities
General Handiwork, Learning, Basket Ball, Squash, Video games, Chess, Photography; Travelling and meeting people.
Personal Profile
Date of Birth: April 03, 1980
Marital Status: Married
Sex: Male
Nationality: Nigerian
Languages Spoken
English (Fluent)
Yoruba (Fluent)
Hausa (Basic)
French (Beginner)
References
Referees available on Request