Customer Service Manager

MARIA CRISEL M. BOQUIREN

Farwaniya, Kuwait

Mobile : +965-****-****

Email : ******@******.***

************@*****.***

OBJECTIVE

To qualify for a job that will provide me a chance to grow and improve as an individual personally & professionally.

WORK EXPERIENCE

Secretary / Finance Assistant

Hanwha Engineering & Construction, Kuwait

November 1, 2011 to present

- arrange appointments/meeting requests with/for the General Manager or the managers from the other departments (Finance, HR, etc.)

- accounting jobs (issuing of cheques, CMS/ERP system, keeping and filing accounting records, assists in audit and tax inspections, etc.)

- HR/visa works

Cashier / Server

Crowne Plaza Hotel, Farwaniya

March 1, 2009 to October 31, 2011

- cashier duties for the morning shift

- takes and serves orders according to 5-star hotel standards

- buffet in-charge on weekends

Associate English Instructor (6 months)

Team Leader (7th month onwards)

International Voice Online, Manila, Philippines

July 2005 to February 2009

- teaching English language online to Korean students of different English levels and ages

- provide assessment/progress reports for each student

- provide assessment to teachers under the account I’m handling

Service Crew

Chowking, Baguio City

June 2002 to August 2004

- assemble orders for both dine-in and take-away

- assist and provide customer needs

Service Crew

Jollibee Foods Corporation, Baguio City

April 2000 to May 2002

- cashier duties – money handling and station cleaning and maintenance

- customer service – taking and assembling orders

EDUCATION

Saint Louis University - Baguio City

Bachelor of Science in Accountancy

June 2000 – March 2002 (undergraduate)

Baguio City National High School

June 1996 to March 2000

North Baguio Central School

June 1990 to March 1996

SKILLS

- can do multi-tasking and can work with little supervision

- customer service oriented

- computer literacy

- good communication skills

INTERESTS

- Books, travel, culture, tennis, writing

*Reference available upon request.

Contact this candidate