David Banda

A*** Njube, Bulawayo, Zimbabwe

Cell: +263**********

E-Mail: adanos@r.postjobfree.com

Career Focus

Talented Customer Service Associate skilled at balancing customer needs and builds loyalty and long-term relationships with customers while achieving targets.

Personal Profile An experienced Sales and Security professional with general management skills.

Academic Qualifications

1. Diploma In Management

2.Certificate In Human Resources Management

3.G.C.E Cambridge, London

4.Certificate In Postal Managers Course

5.Certificate In Customer Care

Summary of Skills

Client acquisition

Value analysis

Re-seller relationship optimization

Product management

Strategic planning

Conflict resolution

Accomplishments Sales and Marketing

Increased annual gross sales by 15%.

Developed direct mass mailings which resulted in 8% growth of customers

Client Inter face

Managed accounting close, accounts payable, and financial reporting

Product Roll-Out

Responsible for marketing for product launch including public relations, shows, sales training and e-mail campaign.

Organizational Development

Implemented strategy targeting high-profile clientele.

Replaced industry leader within 9 months of product launch.

Career History

1.Zimpost (Pvt) Ltd Security Officer Matebeleland Region

February 2003 to present

2.Zimpost (Pvt) Ltd Sales Person

May 1997 to January 2003

3.(P.T.C. Clerk)

August 1988 to April 1997

4.Waiter_ Kamativi Village Club

January 1987 to July 1988

Computer Skills Proficient in Microsoft Word, Excel, Access, PowerPoint and Internet, Pastel

Accounting.

Interests Watching cricket, playing soccer, reading books & listening to music.

References:

References available on request

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