Mr. SHRENIK AMANE
Contact No : +919*********,
Email id: *******.*****@*****.***
PROCESS SPECIALIST/ COUPA SUBJECT MATTER EXPERT
Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits SKILL SET PROFILE SUMMARY
Financial Analysis • A result oriented professional with nearly 5 years of experience in Finance & Accounting, Sourcing & Procurement, Banking Operations & Coupa Integration. Procurement Operations • Experience in providing 24*7 support service including the end of day support. Coupa Project Rollouts /
Integration
•Successfully accomplished 2 major project rollouts in COUPA.
•Had experienced in both project integration with 3rd party ERP tool (SAP and Oracle).
•Integration area, user creation, sim creation (Supplier Master Data), user accesses according to risk and analysis control, product category management matrix, VAT percentage matrix according to entity/region.
•KT transfer and new user trainings.
Accounts Payable • Track record of following the project life cycle methodology defined under the process framework; ensuring that customer deadlines were met within SLA. Queries Management • Stabilized the work through diligent planning for rigor improvements, actioned the exceptions identified in an invoice within time via call’s/messenger/emails. Escalation Management • Skilled in identifying issues and risks in a timely manner; resolve issues which are on high priority with end to end process flow. Involved in RCA’s Client Relationship
Management
• Successful in interfacing with upper level decision makers and resolving critical problem areas.
Production Output • Proven track record of delivering quality services without compromising with service standards
Additional Task
•Managing & tracking of team's production data.
•Assigning regular task amongst team.
•Initiating system changes to streamline the process.
•Doing validation of the productivity/quality data.
•Involved in giving feedbacks.
•Successfully completed two project transformation. Team Management • Effective leader with excellent motivational skills to sustain growth while motivating peak individual performances
COMPENTANCY OVERVIEW
SLA Management:
Managing procurement operations inclusive of short-term long-term plans; managing team with focus on excelling business targets & services delivery metrics.
Cascade the updates in team which received from business.
Cross train to team members work for multiple region business unit.
Updating separately process related data & organizing process knowledge test in the team. Client Relationship Management:
Managing customer centric operations, forwarding business instruction to concerned person & ensuring customer satisfaction by aching delivery & service quality norms with minimum TAT.
Managing the overall function of process, identifying improvement areas & implementing adequate measure to maximize customer satisfying level.
By interfacing with clients understand their requirements & needs, convert that changes in current process. Team Management:
Leading, mentoring & monitoring the performance of the “Queries Management” team members to ensure efficiency in process operation & meeting of individual & group targets.
Creating & sustaining a dynamic environment that foster development opportunities & motivate high performance amongst team members.
ORGANIZATIONAL SCAN
Since June 18 –with AXA Business Services Ltd Pune India. Designation : Subject Mater Expert / Process Specialist. Project : Copernic UK/CH/GE
Duration : Since Jun 18
Applications : Coupa, SAP, Oracle, MS –Office & Outlook. Job Responsibilities
• Part of Coupa pilot project.
• Responsible for Implementation of new ERP tool Coupa migration.
• Handling small team for completing day-to-day tasks.
• KT transfer and new user trainings.
• Responsible for maintaining reports of daily volume.
• Primary point of contact with client for chasing queried cases.
• Responsible for maintaining team productivity data and publishing with quality team & supervisors.
• Assigning daily task to team and get it ensure to complete task within a TAT.
• Participating in weekly call with business /client for suggestions and feedback for team.
• Implementing changes in process as per business requirement.
Assistant to leads & manager.
From Nov’ 2014 to Jun 2018 Infosys BPM Ltd Pune.
Designation : Sr. Accountant/ Procurement Operation Analyst. Project : Macquarie Bank Australia
Duration : From Nov 2014 to June 2018
Applications : Coupa, SAP, EPS Oracle, MS –Office & Outlook. Key Result Areas
Responsible for Procurement end- to- end operations.
Leading to small team for project rollout.
Key point of contact for business.
Validating & scrutinizing all the day-to-day requests processed by the invoice processing team.
Leading to query management team for handling payment related queries.
Analyzing & guiding with resolutions to issue and report for complex queries.
Providing domain / process training for new joiners.
Part of escalation management team to provide a quality production.
• Responsible for Implementation of new ERP tool Coupa migration.
• KT transfer and new user trainings.
Mar 13 – Aug 13 Worked with Sharekhan Commodities as an Assi. Relationship Manager ACHIEVEMENTS
•Awarded as “Rising Star in 1st Qtr 2015” for outstanding work performance.
•Awarded as “Individual Extra Miler Award In 2nd Qtr 2015” for handling multiple regions.
•Appreciated for providing innovative ideas for process improvement.
•Awarded as a “Outstanding Performer” in 1st Qtr 2016.
•Awarded as a “Star of the Month” in 3rd Qtr 2016.
•Appreciated for active & successful participation in project transformation 3rd Qtr 2017.
•Awarded for Coupa successful project transformation in Feb 2019.
•Awarded for Best team in Apr 2019.
ACADEMIC CREDENTIALS
MBA with Finance specialization from Sinhgad Business school with 60.17 % in 2013
BCA from SKPA solapur with 56.00% in 2010
TRAININGS
SAP FICO
Coupa (Application Transformation/ Integration)
Six sigma Lean Project Yellow Belt
FMEA quality training.
Engaged in RPA Ui Path certification training.
PERSONAL DETAILS
Gender : Male
Date of Birth : 21/02/1990
Permanent Address : 301 Vashnavi Bulding vishal nagar pune.411027 Interests : Travelling, Watching Movies, Driving
Marital Status : Married
Languages Proficiency : English, Marathi, Hindi & Kannada Nationality : Indian
Passport No : K5481748
Declaration
I hereby declare all the information furnished above is true to best of my knowledge. Date: -
Place: - (Shrenik Amane)