TORI PEACOCK

M A N A G E M E N T, S A L E S A S S O C I A T E

Career Objective

Proactive professional with 4.5 years of experience and a proven knowledge of con ict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully ll the Management, Sales Associate role at your company.

Contact

adanmw@r.postjobfree.com

806-***-****

5417 jarvis st apt a lubbock,

TX, 79416

Education

HOMESCHOOLED

lubbock, TX

High School Diploma (May 2016)

Additional Skills

Speaking

Up-sale products

Bringing in sales or customers in

fast manner

Independent personality

hard-working Employee

Brain storming ideas

Licenses and

Certifications

Drivers License

Children's Development

TABC

Professional Experience

Aug 2019 – Present SALES ASSOCIATE

Joe Dent Auto hail repair, lubbock, TX

Keep areas neat while working and return items to correct locations following demonstrations.

Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products. Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services. Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.

May 2019 – Aug 2019 SALES REPRESENATIVE

24 hour Dish, lubbock, TX

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Refer unresolved customer grievances to designated departments for further investigation.

Review insurance policy terms to determine whether a particular loss is covered by insurance.

Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

Dec 2018 – Jul 2019 PROPERTY MANAGEMENT

Rental Property Management, lubbock, TX

Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

Investigate complaints, disturbances and violations and resolve problems following management rules and

regulations.

Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

Manage and oversee operations, maintenance,

administration, and improvement of commercial, industrial, or residential properties.

Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms. Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

Determine and certify the eligibility of prospective tenants, following government regulations.

Prepare detailed budgets and nancial reports for properties. Direct and coordinate the activities of sta and contract personnel and evaluate their performance.

Maintain contact with insurance carriers, re and police departments, and other agencies to ensure protection and compliance with codes and regulations.

Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

Review rents to ensure that they are in line with rental markets.

Purchase building and maintenance supplies, equipment, or furniture.

Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services. Dec 2017 – Jan 2019 BARTENDERS

Charley Bs, lubbock, TX

Collect money for drinks served.

Check identi cation of customers to verify age requirements for purchase of alcohol.

Clean glasses, utensils, and bar equipment.

Balance cash receipts.

Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.

Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.

Serve wine, and bottled or draft beer.

Take beverage orders from serving sta or directly from patrons.

Clean bars, work areas, and tables.

Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Serve snacks or food items to customers seated at the bar. Plan, organize, and control the operations of a cocktail lounge or bar.

Arrange bottles and glasses to make attractive displays. Ask customers who become loud and obnoxious to leave, or physically remove them.

Supervise the work of bar sta and other bartenders. Jan 2015 – Jan 2017 IN CHARGE OF WATCHING KIDS

Nanny, lubbock, TX

Perform rst aid or cardiopulmonary resuscitation (CPR) when required.

Regulate children's rest periods and nap schedules. Meet regularly with parents to discuss children's activities and development.

Help prepare and serve nutritionally balanced meals and snacks for children.

Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact or play with unsafe objects.

Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates. Observe children's behavior for irregularities, take temperature, transport children to doctor, or administer medications, as directed, to maintain children's health. Help develop or monitor family schedule.

Work with parents to develop and implement discipline programs to promote desirable child behavior.

Model appropriate social behaviors and encourage concern for others to cultivate development of interpersonal relationships and communication skills.

Supervise and assist with homework.

Instruct and assist children in the development of health and personal habits, such as eating, resting, and toilet behavior. Perform housekeeping and cleaning duties related to children's care.

Transport children to schools, social outings, and medical appointments.

Assign appropriate chores and praise targeted behaviors to encourage development of self-control, self-con dence, and responsibility.

Remove hazards and develop appropriate boundaries and rules to create a safe environment for children.

Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts to encourage intellectual development of children.

Keep records of play, meal schedules, and bill payment. References

References available upon request

Contact this candidate