JAMES JACKSON
Chicago, IL ********@*****.***
SUMMARY OF QUALIFICATIONS
Comprehensive subject matter expert (SME) in safety, compliance and management in logistics operations for United Parcel Service.
Skilled in developing safety programs and strategies widely recognized and commended by management.
Results-oriented focusing on increasing compliance and reducing incidents
EMPLOYMENT HISTORY
Comprehensive Health and Safety Supervisor
United Parcel Service 2012 to present Chicago, IL
Health and Safety Supervisor for the Metro Package Division which consists of
approximately 800 employees
Maintain safety culture according to UPS regulations
Provide the status of the division to the District council of 25 District leaders
Oversee the safety matrix for the division to determine inconsistencies and at
Risk behaviors.
Create safety procedures, activities, plans, and reinforce the completion of
Procedures, activities, and plans.
Manage daily, weekly, and monthly reports to track/review performance
Complete injury/crash incidents to determine root causes and prevention activities
Respond to internal and external customer health and safety requests
Maintain health and safety compliance including TSA, DOT, and OSHA
Achieved 98% completed compliance training on time and reduced Loss-Time (off of job) claims by 27% in 2018, in line with company safety goals.
Decreased crashes by 14% in district in 2018 by creating effective safety strategy.
Proficiently trains and educates operations management on safety responsibilities and roles as required by organizational standards.
Manages various safety programs required by UPS while ensuring all department managers and supervisors are aware of and enforce regulations.
Hub Training Supervisor 2008 to 2012
United Parcel Service Chicago, IL
Coordinated hiring and retention processes
Managed daily, weekly, and monthly reports to track/review performance
Managed new supervisor training activities
Trained and developed new employees and supervisors in all aspects of
The operation
Processed and submitted payroll for the workforce
Supervised safety procedures and administration including TSA and
OSHA compliance
P.M. Network Transportation Supervisor 2006 to 2008
United Parcel Service Chicago, IL
Analyzed data to design and develop services to meet company’s
Needs
Created strategic plans to reduce cost and increase efficiency for the
Illinois District driver group
Provided monthly status report to the District leaders in regards to cost and
Safety
Conducted transportation solution design development
Managed daily, weekly, and monthly reports to track/review performance
Contributed transportation solution cost effective development strategies
Developed transportation projects and implementations
Provided quality customer service for all clients
On Road Supervisor 2003 to 2006
United Parcel Service Palatine, IL
Implemented new delivery and pick up routes to decrease miles
And increase production.
Trained UPS drivers
Monitored and supervised driver safety and on road activities
Conducted customer visits
Maintained safety compliance including DOT regulations
Preload Supervisor 2002 to 2003
United Parcel Service Palatine, IL
Coordinated Hub and Sort Operations
Monitored safety compliance
Assisted with internal and external customer needs
P.M. Air Operations Supervisor 1999 to 2002
United Parcel Service Chicago, IL
Maintained TSA and OSHA compliance standards while supervising
The O’Hare Air Cargo and Next Day Air operation
Monitored audit results
Facilitated safety compliance
EDUCATION
Bachelor of Business Administration January 2017
American InterContinental University Hoffman Estates, IL
Associate of Arts in Business Administration March 2009
American InterContinental University Hoffman Estates, IL