Highly motivated, Bi-lingual administrative professional with 10+ years of experience providing Executive level and HR Manager support while maintaining a high level of confidentiality for all sensitive information. Self-starter with exceptional interpersonal and organizational abilities, supporting daily office operations.
Hammocks Tag Agency Title Clerk
May 2019 to Present
Prepare all tax, title and registration documents. Review and interpret documents related to vehicle or vessel sales in order to ensure proper collection of FL sales tax and the processing of appropriate title/registration documents. Answer any questions and issues the client might have while always maintaining and elevated level of customer service. Handle business inquiries via telephone.
Miccosukee Tribe of Indians of Florida June 2018 to September 2018
Welcome new employees to the organization by conducting orientation (Spanish). Assist Benefit Coordinator entering employees’ information on the employment census, filing and scanning any related documents. Distribute Comp Time spreadsheets, payroll time sheets, and Vac/Sick time accruals to the different departments ensuring that all timesheets are signed by the appropriate department manager. Finalize and ensure that all employee's timesheets are processed. Assist with any inquiries from the employees related to benefits, handled mail, office supplies orders, etc.
Staff Accountant / Payroll Clerk
Sonesta Coconut Grove February 2018 to May 2018
Assist with the new hire documentation, applications and resume review. Update payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers. Prepare reports by compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages. Resolve payroll discrepancies. Provide payroll support answering questions and inquiries. Adhere to payroll operations policies and procedures and reporting any issues. Maintain all employee information confidential.
Maintenance EDMS Specialist / FleetCommander Administrator
Florida Department of Transportation (FDOT)
May 2016 to November 2017
Cover receptionist area when needed. Welcome guests and/or new employees. Update and maintained EDMS system, user guides, processes, technical support, training and procedural documentation for the department. Assist in preparing fiscal paperwork for office purchases according to current directives and procedures. Assist in the administration and coordination of the organization's fleet of motor vehicles. FleetCommander web-site Administrator. Handle log in and password authentication. Conduct training in the use of the Self-service Motor Pool system. Ensure appropriate recording keeping of departments motor vehicle usage is conducted on monthly basis.
Executive Administrative Assistant
Provident Doral at the Blue Miami 2014 to 2015
Provide overall administrative support to the General Manager, Condo Association, and Human Resource department. Design standardized documents and forms for project file documentation. Answer questions and retrieve information from filing systems for project staff. Responsible for office inventory and ordering of supplies. Responsible for coordination of maintenance to all office equipment including but not limited to the copier and fax machine. Sorting and distribution of mail to appropriate departments and individuals. Prepare and mail all US/UPS/Fed Ex packages. Maintain confidentiality of all property management, corporate financial, proprietary information as well as payroll/wage and benefit information. Distribute pay checks to associates according to procedures. Assist HR in performing annual employee insurance enrolment meetings and paperwork. Filing documentation on all new hires, termination, position changes etc. Prepare materials for workshops, conferences, taking minutes in meetings.
BenefitMall 2006 to 2014
Perform general office duties such as ordering supplies for the department, miscellaneous filling, sending faxes etc. Create templates for advanced projects to effectively organize information and processing. Receive and send out time sensitive mail for clients and/or other company branches. Assist department with the POA enrolment process. Enter State and Federal tax rate information to Mainframe payroll system. Verify and/or update State and Unemployment Tax ID numbers and rate changes. File and retrieved client Amended Returns, POA's, State add on, rate requests etc. Assist department employees with work overflow during quarter and year end processing/fillings. Receive and distribute time sensitive Federal and State notices to department personnel for proper processing. Process checks to pay client State and Federal Tax notices and/or penalties with all necessary supporting documentation.
Florida Computer College
National University of Costa Rica
Technical Institute (Costa Rica)
Computer Applications: Microsoft Office (Word, Excel, PowerPoint, Outlook), ADP Total Source, Nuance, Document Management (Filing, Faxing, Scanning) Inventory, EDMS, FleetCommander, Owner Relation system, Opera