Gregory Winston

954-***-****

adang1@r.postjobfree.com

**** ***** ******* ***, **** 232, Boynton Beach FL, 33435 Objectives

Help Desk Administrator

Professional Summary

A dedicated and experienced System administrator who balances the necessity of troubleshooting and installing software with the need to maintain a good relationship with customers and my peers. Equally capable of working alone or as a member of a team, and comfortable exercising initiative and solving problems. Qualifications include:

Secret Clearance

Leadership Experience

Software Installment

Hardware Repair

Training Skills

Education

Signal Support System Specialist Course- U.S. Army- 2016

-Computer Troubleshooting and Repair- 3 Semesters Hours

-Electronic Systems Troubleshooting and Maintenance- 3 Semester Hours

-Network Essentials- 3 Semester Hours

Blanche Ely High School- High school Diploma- 2015 Experience

Supervised security for $100 million of highly sensitive equipment

Solve troubleshooting issue for over 450 Computers

Support 750+ personnel in their computer and networking issues

Conduct updates- McAfee, Microsoft, Adobe, Dell Software updates, HP Software updates, Military Certificates, and Radio (RT-1523, Harrison 17F) Resume:

2

Install Software programs- Tool Room Installer (Military), GCSS Army, Adobe, Microsoft

Repair Hardware- Disassemble and Reassemble Dell and HP laptops, hard drive replacement, and assemble Military radio systems (RT-1523) and Blue Force Tracker systems.

Manage a team (3-5 employees) to motivate and influence for a positive workplace to complete tasks quickly, efficiently, and correctly.

Remote Access- Remote into other computers using administrative access to troubleshoot issues.

Active Directory- Manage personnel and computer access. Giving personnel limitations according to experience and job level.

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