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Front Office Sales

Location:
Mangaf, Al Ahmadi Governorate, Kuwait
Salary:
280
Posted:
October 22, 2019

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Resume:

Joana Manuyag

Mangaf block *,st**

Cell#********

adanfd@r.postjobfree.com

KEY POINTS:

Have 3 years’ experience in Hospitality

industry

Have Training in Front office service.

Understand the basic accounting responsibilities in the restaurant.

TRAININGS:

Sequence of service

Basic food hygiene

Food allergens

Handling guest complaints

Up selling techniques

Telephone etiquette.

Communication skills

Fire and safety training.

Kinds of service

5/10 rule in hospitality industry.

Computer skills

MS Word

MS Excel

Micros Fidelio

MC

Highest Education attained

(Hidden Paradise trainings school)

Front Office ServicesNC11)

( Sulu State Colleges)

(Undergraduate 3years

Bachelor of Science in Education Elementary)

Personal Info.

Age-30

Nationality-Filipino

C. Status-Single

Date of birth-March 22,1989

A hard working and versatile associate,

Organized and with Multi-tasking skills. Can work under pressure and always up to challenge in the company.

PROFESSIONAL EXPERIENCE

Al Hajery Company (Waitress/Barista/Cashier/Hostess) June 2016 to present

(Tea Lounge by Dilma)

(Illy Espresemante)

(Emigan Sutis Turkish Restaurant) .

- Incoding,booking invoices,inventory, ordering supplier and others reports shop, Sri Lanka report.

-In charge of closing daily sales report.

-closing bills, making transfers, splitting checks.

- Receive payment by cash, check, credit cards, vouchers, or automatic debits.

-Calculate total payments received during a time period, and reconcile this with total sales.

-Welcoming guest and Assisting to the tables.

-Taking reservation and designating the tables.

-Aswering by phone all inquiries in the restaurant.

-Taking food and beverages orders and serving them.

-Preparing various kinds of hot and cold beverages.

-Providing excellent wait service to ensure satisfaction

-Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

-Apply positive suggestive sales approach to guide Guests.

-Maintain a neat and clean dining area.

-Ordering, receiving and stocking retail products or stock supplies.

-Preparing and selling coffee products by closely following the prescribed preparation techniques and recipes for various coffee drinks like caffe, espresso, latte, espresso lungo and cappuccino others kinds of coffee.

G17 Management Services - Philippines

Sales Associate

July 2011- February 2015

-Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

-Operating cash registers, managing financial transactions, and balancing drawers.

-Achieving established goals.

-Directing customers to merchandise within the store.

-Increasing in store sales.

-Superior product knowledge.

-Maintaining an orderly appearance throughout the sales floor.

-Introducing promotions and opportunities to customers.

Hi Tec RCD Inc. - Philippines

Production Operator

October 2009 – December 2010

-Setup the production equipment and supplies before executing the job orders.

-Operate equipment safely and effectively for production processing.

-Identify and report unsafe operations to Supervisor immediately.

-Maintain the work area clean, safe and organized.

Nelly Super Market - Philippines

Sales Clerk

May 2008 – July 2009

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