University of Houston - C.T Bauer College of Business December 2017
BBA in Business Computer Management Information System
Woodland Children Museum Data Integration Project 8/2017- 1/2018
Creating a business platform for troubleshooting resolutions
Researched different data systems to correlate with company efficiency objectives
Train museum staff on system applications for daily operations
Case Study Project Competition sponsored by Phillips 66 4/2017 - 5/2017
As a five-person team, developed plan to decide on whether or not (BYOD) “bring your own device” should be implemented.
Analyzed head count profit and loss information to justify decisions about BYOD.
Effectively communicated with team members to develop a response to issues presented in assigned case study; results were presented to Phillips 66 Headquarters.
Meddata- Woodland, Texas 3/2018- Present
Using SQL to maintain and supports day-to-day business processes such as the exchange of data transactions, operation, and maintenance of daily macros, scripts, and automated jobs, and providing customer service to end-users with business applications.
Researching, submitting, tracking, and following up on various enrollment processes required by state and commercial payers.
Performs in-depth analysis and troubleshooting of internal software applications and business logic
Assist operations with processes improvement and finding solutions to business problems
Provide application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications
Talking directly to clients in order to help find solution for clients’ needs.
Language Acquisition Center- Houston, Texas 8/2016 – 2/2018
Troubleshoots and diagnoses technological issues with computer equipment.
Responds to questions from students, staff, and instructors with information relating to technological logistics.
Helps familiarize students and UH faculty with software
CVS – Houston, Texas 2/2016 - 1/2017
Assists the management team in the day to day operations of store
Open/Close the store
Oversee the store and junior staff when on duty
Train and developed junior staff members
Handle all customer relations issues in accordance with company policy
Management Information Systems Student Organization 8/2016 – 1/2018
Work with a team of fellow students to put together a plan to increase membership
Increase the number of professional and social events
Member involvement increase of 20 percent
Mentor members with course work to develop professional skills
Verbal & written communication, conflict resolution, and conversational in Vietnamese