MARY CATHERINE NYAGA

BIO DATA

Name : Mary Catherine Middle Name : Wanjiru

Surname : Nyaga Mobile : +974-********

Date of Birth : 23 May, 1971 Passport no. : AK03111264

Home Address : **** ***** Nairobi, Kenya Email :

adan6z@r.postjobfree.com

Nationality : Kenyan Skype : marycatherine1971

PROFESSIONAL EXPERIENCE

23 years successful experience providing fiscal, strategic and operations leadership in uniquely challenging situations.

Position Held Dates Key Achievements Reasons for

Leaving

Soho Serviced Administration Manager 01.03. 16 Setting up and Looking for

Apartments (workforce 20) Current launching a health & international

recreational centre & exposure

spa

China Centre for Property Manager 15.01.09 Growth of revenue Desire to pursue

Promotion of (work force 12) 31.01.16 by 40% annually position in

Investment Dev. & reflecting effective service Industry

Trade expenditure

containment

Crown Distributors Regional Sales Manager 05.01.06 Set up 15 distribution Desire to work in

Ltd (work force 35 ) 30.11.08 centres & increased the service

Keringet Water sales revenue by 25% industry

Kenya Bunduki Ltd Operations Manager 02.12.04 Successfully More

(work force 18) 30.11.05 implemented & responsibilities

facilitated the and opportunity

utilization of new to work with a

multi layer bigger team in

operational system actual sales.

Developed an

The Monarch Administration Manager 01.02.92 organizational on line Looking for

Insurance Co. Ltd 30.11.03 filling criteria & challenging

system linked clients position

with agents

PROFESSIONAL

SUMMARY

Dynamic, results-oriented leader with a strong track record of performance in turnaround and high-paced

organizations. Utilize keen analysis and insights and team approach to drive organizational improvements and

implementation of best practices.

Strong interpersonal skills, capable of resolving multiple and complex (sales, human resources, operational) issues and

overseeing all aspects of financial management, customer service, human resource & performing and managing the

day-to-day operations of services apartments, spas and fitness centers.

1. SKILLS

Established and managed effective programs to compensate, coach, appraise and train sales

personnel

Managed and Nairobi Region and drove the sales team to maximize sales revenues and meet

corporate objectives

Computer knowledge on using and training staff on Salon Irish, Spa Guru, Shortcuts (Spa

management software) and two Hotel management systems (Fidelio and Opera) and

quick books

2. COMPETENCIES

Excellent report writing, communication, facilitation and presentation skills.

Strong interpersonal, organisational and team building capabilities.

Excellent public relations skills.

Computer literacy: Word, Excel, Access, Power Point, Internet

Fluent in English and Swahili, currently learning Arabic

SUMMARY OF QUALIFICATIONS

2011 - 2012 BRENTWOOD COLLEGE, UK

Diploma in Hotel Management Level 4

Diploma in Beauty Therapy & Salon Management Level 4

2001 2004 UNIVERSITY OF NAIROBI

Bachelor of Commence (Marketing)

1992 1993 SPS SECRETARIAL COLLEGE

Diploma in Secretarial Studies

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