MARY CATHERINE NYAGA
Name : Mary Catherine Middle Name : Wanjiru
Surname : Nyaga Mobile : +974-********
Date of Birth : 23 May, 1971 Passport no. : AK03111264
Home Address : **** ***** Nairobi, Kenya Email :
Nationality : Kenyan Skype : marycatherine1971
23 years successful experience providing fiscal, strategic and operations leadership in uniquely challenging situations.
Position Held Dates Key Achievements Reasons for
Soho Serviced Administration Manager 01.03. 16 Setting up and Looking for
Apartments (workforce 20) Current launching a health & international
recreational centre & exposure
China Centre for Property Manager 15.01.09 Growth of revenue Desire to pursue
Promotion of (work force 12) 31.01.16 by 40% annually position in
Investment Dev. & reflecting effective service Industry
Crown Distributors Regional Sales Manager 05.01.06 Set up 15 distribution Desire to work in
Ltd (work force 35 ) 30.11.08 centres & increased the service
Keringet Water sales revenue by 25% industry
Kenya Bunduki Ltd Operations Manager 02.12.04 Successfully More
(work force 18) 30.11.05 implemented & responsibilities
facilitated the and opportunity
utilization of new to work with a
multi layer bigger team in
operational system actual sales.
The Monarch Administration Manager 01.02.92 organizational on line Looking for
Insurance Co. Ltd 30.11.03 filling criteria & challenging
system linked clients position
Dynamic, results-oriented leader with a strong track record of performance in turnaround and high-paced
organizations. Utilize keen analysis and insights and team approach to drive organizational improvements and
implementation of best practices.
Strong interpersonal skills, capable of resolving multiple and complex (sales, human resources, operational) issues and
overseeing all aspects of financial management, customer service, human resource & performing and managing the
day-to-day operations of services apartments, spas and fitness centers.
Established and managed effective programs to compensate, coach, appraise and train sales
Managed and Nairobi Region and drove the sales team to maximize sales revenues and meet
Computer knowledge on using and training staff on Salon Irish, Spa Guru, Shortcuts (Spa
management software) and two Hotel management systems (Fidelio and Opera) and
Excellent report writing, communication, facilitation and presentation skills.
Strong interpersonal, organisational and team building capabilities.
Excellent public relations skills.
Computer literacy: Word, Excel, Access, Power Point, Internet
Fluent in English and Swahili, currently learning Arabic
SUMMARY OF QUALIFICATIONS
2011 - 2012 BRENTWOOD COLLEGE, UK
Diploma in Hotel Management Level 4
Diploma in Beauty Therapy & Salon Management Level 4
2001 2004 UNIVERSITY OF NAIROBI
Bachelor of Commence (Marketing)
1992 1993 SPS SECRETARIAL COLLEGE
Diploma in Secretarial Studies