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Executive Customer

Location:
Chennai, Tamil Nadu, India
Salary:
25000
Posted:
October 24, 2019

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Resume:

S.A. Venkatasubramanian

Plot.No:***-A, Door.no:A1, Srestha Apts, Ground floor,

Ramnagar 1st Street, North extension,

Madipakkam, Chennai-600091.

Mobile :994*******

Res.Phone.No:044-********

Email ID: adan1s@r.postjobfree.com

Or

Email ID:adan1s@r.postjobfree.com

To be committed and equipped to continuous learning, to contribute to the organization and thus myself.

Experience Summary –

Working from 19-09-18 to Till Date-Quintes Global Pvt.Ltd(Delhi-Based Company)

Worked from 02-05-16 To 21-09-16-Easwari Moulds Dies Pvt.Ltd

Working from 30-03-2013 to 02-05-16-Sutherland Global Services

Worked from 03-10-2011 to 13-08-2012- Serco Global Service Pvt.Ltd.

Worked from 27.01.2010 to 31.12.2010- Scope International Pvt.Ltd.

Working from 10.10.2007- 22-01-2010 – KRG & Co.( Citibank –BPO)

Worked from 20.02.2007 to 06.07.2007 – Golden Technologies Private Ltd.

Worked from 28.01.2003 to 01.08.2006 - J.V. Ramanujam & Co.

Educational Qualification

Bachelor of Commerce, University of Madras

Diploma in Computer Application (DCA) from Learn Soft

Aptech Certified Computer Professional (ACCP) from Aptech India Private Ltd

Finacle, banking software of Infosys (trained by Telesis Global Solutions Ltd.)

Skills Summary

Banking Software: Finacle Implementation

Accounting Package: Tally 7.2

Applications: MS-Word-2010, Excel-2010.

Strengths

To work with a lot of patience and perseverance.

Willingness to learn and work hard.

Good team Player.

Organisation: Quintes Global Pvt.Ltd

Designation: Reseacher(Back-End Document Based Job)

Current Trend Topic to Reseach and Content is Used Paste in Word

Topic is used in Delhi and Region External People Discussion

Output what I have done in Excel Sheet

Organisation:Easwari Moulds&Dies Pvt.Ltd

Designation:Accountant

Responsablity: .Day- to-day accounts including cash. Also assisting for payment followup.

Organization: Sutherland Global Services Pvt.Ltd-Chennai

Desgination: Consultant(Level 1 Officer)

Responsablity: 1. Reslove Air-India Carrier Customer Queries and give Solutions to

Domestic Sector as well as International Sectors Also.

Organisation: Serco Global Service Pvt.Ltd.

Desigination : Senior Customer Executive(Payment Protection Process):

Back-End Processing of Barclays Bank for PPI Customers.

Resolving Customer complaints and handling financial transactions.

Organisation: Scope International Pvt.Ltd.

Designation: Officer (Hong Kong-Financials):

Back-End Processing of Standard Chartered Bank for Hong Kong customers.

In-charge at supervisory level for authorizing all customer based transactions.

Organization: KRG & Co. (CitiBank-BPO)

Designation: Processing Officer

Roles & Responsibility:

Processing of Citibank Reimbursement as per Policy.

Processing the Vendor Bills and Service Tax and Taxable Amount.

Processing the Courier, Car-Hire, Legal and other Bills in Non-Purchase Order.

Organization: Golden Technologies (P).Ltd.(Hyderabad)

Designation: Administration Executive

Roles & Responsibility:

Petty cash maintenance

Maintaining bank transaction deposits

Recording customer details in VB6

Organization: J.V.Ramanujam & CO.

Designation: Administration Executive

Reporting to Partner: MR. J.Vedanta Ramanujam

Roles & Responsibility:

General administration and have been a part of Bank Audits.

Upgrading and updating of Bank audit and Company audit details in MS-Office.

Enable in the preparation of Bank reports using MS-Office and Tally packages.

Organization: Telesis Global Solutions (P) Ltd.

Roles & Responsibility: Nominated to undergo training on Finacle software from Telesis, as also to be part of the implementation team of the software across branches, facilitate and familiarize the new software to bank officials ensuring a smooth transition/migration from already existing software.

Banks: Union Bank of India and Punjab National Bank (Bombay and Cochin branches &Chennai)

Roles & Responsibility: To introduce and familiarize Finacle and its functionalities to the bank officials and guide them through their day-to-day bank transactions, utilizing the same. I have taken up assignments with PNB and UBI banks in Cochin,Chennai and Mumbai respectively.

Banks: South Indian Bank, Federal Bank, Lakshmi Vilas Bank & Bank of Maharashtra

Roles & Responsibility: To check day-to-day operations with supporting vouchers and prepare various reports, housekeeping, coordinate and communicate with the bank staff for rectification. Inspection of the units financed and verification of asset classification.

Organization: SANMAR Pvt. Ltd., Eureka Forbes (P).Ltd. H.E.F. (P).Ltd. Jumbo Bag and Stamp Pack, e-Serve Company

Roles & Responsibility: Detailed Stock audit for the above mentioned offices, branches, and factory premises / outlets, dealing in heterogeneous products and generate / submit reports to the management in the prescribed formats.



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