Employee Relations Service

MARK PILE GARCIA

#: *** D.Lopez street. Calawitan,San Ildefonso,Bulacan

: +63-908*******/+63-942*******

: ************@*******.*** / *************@*****.***

What’s App/ Viber : +639********* / Skype ID: mark03garcia Position: Store Supervisor

CAREER OBJECTIVE

The skills and experience I bring would enable me to make a solid contribution to your company as I am an efficient qualified professional looking to provide solutions to business owners. I am comfortable in a fast paced environment, work well in teams and am dedicated to providing a high level of client satisfaction. SKILLS & ATTRIBUTES

Communication:

A contributor to the productivity of an organization to be involved in the fulfillment of the goal and objective through hard work, creativity and above all with the spirit of excellence.

Exceptional written and verbal oral communication skills verified through organized training manuals and testing plans from development to deployment documentation projects. Management & Training:

Deliver functional projects against agreed scope and schedule while meeting client requirements with adaptability to different working environments.

Aptitude to formulate and provide trainings with on-going maintenance as per project involving corporate, communal and education clients.

Computer and IT:

Computer literate and competent with all Microsoft Office applications, emailing, internet services and multimedia thus providing support to range customer from professional to private and community groups.

Experienced in configuring computers, installation of hardware components, technical computer repairs and servicing as well as data migration, recovery and back up. Software Applications:

Broad background and experienced with database management from Microsoft Access (Basic to High level) to SQL Server 2008 applications (Basic to Medium level).

Operating system: Microsoft Windows with an intermediate understanding of programming language Visual basic and SQL.

Customer Service:

Over Nine year’s experience Food & Beverages incorporating everything from initial ‘help desk’ contact through to working on client briefs from concept to post delievery.

Client/ customers included: Government, leisure industry, commercial sector, educational. Health and community groups and encompassed both internal and external “customers”. Personal Attributes:

Self-motivated and self-directed, I work well both as part of a team and autonomously.

Lots of energy and enthusiasm, with a real ‘can-do’ attitude, I enjoy the satisfaction of seeing things through to the end.

Love learning new things, new challenges and passing on what I know others.

Enjoy brain storming and finding solutions

EMPLOYMENT EXPERIENCE

Magnolia Bakery - Riyadh, Saudi Arabia

Store Supervisor - (November 2015 to November 2018) Responsibilities:

Monitoring and scheduling staff ‘front of the house’.

Evaluate on the job performance of sales team. Ensure all items are in stock.

Responsible for the development and performance of all activities in the store.

Suggest new ways to improve daily sales to reach monthly target.

Ensure promotions are in with company standards, Manage different station inside the store.

Providing daily food cost & Mid-Month End wastage (Raw and finish product waste).

Maintain the store expenses and knowledgeable in POS, back office and preparing daily store requisition through Omaga software.

Key Achievements

The store exceeded to multiple branch reach the expectation and course requirements with an additional feature of a financial module with the purpose of rendering reports. Being able to work effectively within a team and being able to adapt quickly to work from another’s team, Development brief through to beyond expectations was both challenging and very rewarding. Nesma Trading - Al Khobar, Saudi Arabia

Waiter - (August 2012 to April 2015)

Responsibilities:

Suggest food and beverages, be well versed with the menu, method of preparation and accompaniments

Maintain cleanliness and mise-en-place level at working station and service pantry for smooth operation

Follow correct sequence of service outlined

Establish effective employee relations and maintain the highest level of professionalism,ethics and attitude towards all guest, client and employee.

Qatar Facility Management – Doha, Qatar

Bar-coder/Housekeeping Supervisor/Waiter – (November 2008 to December 2010) Responsibilities:

Obtained scan records and uploaded them into database

Assisted with receptionist duties, file organization and research and development

Maintaining of guestroom on a high standard of cleanliness

Reporting any repairs needed and seeing that these repairs are made as promptly as possible

Practicing sanitation methods, which fulfill health law requirements and furnishing protection for the guest.

Danial Restaurant – Dubai, United Arab Emirates

Waiter – (December 2004 to September 2006)

Responsibilities:

Maintain excellent grooming standard at all times, Obtain requested items from store room

Suggest food and beverages, be well versed with the menu, method of preparation and accompaniments

Follow correct sequence of service as outlined, maintain cleanliness mise-en-place level at working station and service pantry for smooth operation

EDUCATION/PERSONAL INFORMATION

Tertiary

Bachelor of Computer Science Information Technology Asian College of Institute and Technology - (2000 - 2001 Undergraduate - Self Study of Computer Module) Secondary:

Graduated at Calawitan National High School - (BATCH 2000) Primary:

Graduated at Calawitan Elementary School - (BATCH 1996 AGE: 36 Civil Status: Single

Date of Birth: August 15,1983 Height: 5’’6

Nationality: Filipino Weight: 168 kg

Sex: Male Language Spoken: English, Tagalog & Slight Arabic INTEREST

Computer Online Games, Basketball, Biking, Billiard etc… REFERENCES

Available upon request

I hereby certify that all above is true and correct to the best of my knowledge and ability. MARK GARCIA

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