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Customer Service Safety Officer

Location:
Chandler, AZ
Posted:
October 20, 2019

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Resume:

DIANA POSADAS

**** ***** ****** ******* ****

480-***-****

adamva@r.postjobfree.com

OBJECTIVE: To obtain a responsible position as a Medical Esthetician/Laser Certified Licensed position in an accomplished Spa or Medical Facility, where my modality can be utilized.

EDUCATION:

Imaj Institute Scottsdale, AZ 02/12 -07/12

Dermal Sculpting, Cellulite Reduction, LED Acne Reduction, Advance Microdermabrasion, Advance Chemical Peels, Muscle Tightening/Micro-current, Wuick and efficient waxing techniques, 4 Lay Signature Peels.

National Laser Institute Scottsdale, AZ Graduation Date: 08/01/2011

Qualification: Medical Aesthetic Laser/IPL Certified Didactic Theory, Laser Safety Officer and Certified Laser Technician in Laser Hair Removal, IPL Photo Facial, Skin Rejuvenation, Non-Ablative Skin Resurfacing and eMatrix, Facial Erythema, Solar Lentigos Reduction (Age Spots), Ephelis Reduction (Freckles), Chemical Peel.

Relevant Course Work: Laser Physics and Tissue Interactions Laser Safety and Regulations, Client Care, Intense Pulse Light Photo Facial Laser Veins, Laser Tattoo Removal, Fractional Laser Wrinkle Reduction, Radiofrequency Skin Tightening, Laser Cellulite Reduction, Laser Acne Reduction, and Advance Medical Aesthetics Training.

Perform Certified Medical Procedures including: Laser Hair Removal Facials, Photo Facials, Vela Shape II Platform, Consultations, Skin Tightening, Syneron IPL, Diode, Affirm, and Cynosure, Hoya Con Bio Tattoo Removal, Micro Pigmentation, Mask therapy, chemical peeling, Lymphatic Drainage of body and face, oxygen facial, state of the art high frequency, galvanic current, spray & vac, Microdermabrasion steamers, woods lamp, magnifying lamp and electrical brush Creating, maintaining and updating clients charts; Consistently earned a reputation as a technician that delivers the highest standard of treatment to our customers.

• 2940 Erbium fractional laser resurfacing with pixel

• 420 Acne treatment

• 540 Pigmentation

• 570 Pigmentation and vascular lesions

• 1064 Nd:YAG treatment of vascular lesions

• Laser hair removal treatment with Diod and Palomar Star Lux

Arizona School Of Massage Therapy (ACCET & COMMTAA Accredited)

Tempe, AZ Graduation Date 01/01/2001Acupressure, Advance Deep Tissue, Cranial Sacral Therapy, Deep Tissue Massage, Injury Massage, Reflexology, Russian Sports Massage, Seated Massage, Shiatsu, Sports Massage, Touch For Health, Trigger Point Therapy, Hot Rock Massage, Facilitated Stretching, Table Thai Massage, Thai Yoga Massage 1, Thai Herbal Massage.

South Mountain High School Phoenix, AZ Graduation Date 01/15/1992

Midterm Graduated, general studies

PROFESSIONAL EXPERIENCE:

AZ Laser Skin Rejuvenation Center Mesa, AZ 03/13 – still present

Aesthetic PCA Chemical peels, PCA Ultrasonic-deep cleansing facial, Acne Laser Removal, PCA Age Spot Removal/Hypergigmentation, Skin Needling/Micro Needling, Derma planning, Microdermabrasion.

Candela Gently Yag by Syneron Laser Hair Removal, Acne Laser Removal, Laser Vein Removal, Skin Tightening, Wrinkle Reduction, Tattoo Removal.

HCG Medical Weightloss, B-12 Shots, Slim Shots

American Laser Skincare Chandler, AZ 09/11 – 07/12

Laser Hair Removal, Skin Rejuvenation, FotoFacial, Skin Tightening, Microdermabrasion, EMatrix Sublative Rejuvenation, Vivite Glycolic Peel, Cellulite Reduction, VelaShape.

Diana’s Healing Touch (Own Business) Mesa, AZ 01/07 to 12/11

Massage Therapy Body Work, Swedish, Deep Tissue, Acupressure, Trigger Point, Hot Rocks Massage, Table Thai Massage, Facilitated Stretching, Reflexology, Cranial Sacral Therapy Massage, House Calls

Cosmos Hair and Day Spa Mesa, AZ 08/04 – 12/2007

Massage Therapy, Body Wraps, Air Brush Tanning,

Wild Horse Pass Resort and Spa Phoenix, AZ 08/03 – 07/2004

Massage Treatments and Therapy Body Work, Body Wraps, Couples Massage

Doubletree Paradise Valley Resort Scottsdale, AZ

02/02 – 08/2003

Independent Contractor as a Massage Therapist on call.

Advance PCS Health Systems Scottsdale, AZ 11/99 – 07/2000

Customer Service Representative Pharmacy Resource Center.

Support Reps in bound calls for Patients with clinical questions regarding their current mail order prescriptions and upgrading existing service.

Quickly and effectively solve customer challenges.

Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

Walgreens Pharmacy Phoenix, AZ 12/95 – 12/1999

Support reps inbound and outbound calls, for patients with clinical questions regarding their prescriptions and upgrading existing profile.

Customer Service, Computer Applications, Cash Handling and Trained Staff, Scheduling.

Documentation Private, Inventory/Ordering.

ACHIEVEMENTS AWARDS

Advance PCS Service Operations “Best Performance” Created customer satisfaction survey, drastically reducing potential problems.

CERTIFICATIONS

National Laser Institute: Chemical Peel Coursework consisting of Preparation, Protocols, Procedures and Safety Measures.

National Laser Institute: Advanced Skin Rejuvenation coursework consisting of Clinical Training of Fractional Non-Ablative Skin Resurfacing and eMatrix.

First Aid/CPR AHA Heart Saver AED Program

References

1.Zoraida Posadas 602-***-****

2.Ivan Landeros 602-***-****

3.Fay Thomas 480-***-****

4.Xochitl Landeros 602-***-****



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