****-* *** ****** ******* Residence /Evanston
**** - **** ******* ****** *** Hilton Garden Inn
2009 - 2016 Trump tower
2005 -2009 Pattington Condo.Association
Cleaning and Janitorial Supervisor
2000 - 2005 Kroft Germany
Executive Housekeeper /Household Manager
-Inspect guest rooms,public areas,pool aft we being cleaned by Hskper
-Run-sold rooms reports,verify room status,determine discrepant rooms,prioritize room cleaning and update status of departing
-Prepare/Distribute Assignment sheets
-Complete all openings and closings
-Coordinate SKP,Engineering,Front Office,Laundry
-Assist management with hiring,training,scheduling,counseling,disciplining,evaluating,couching
-Ensure uniforms and personal appearance are clean and professional
-Document and resolve issues
-Manage Inventory and Supply
-Enter/Labeling Lost and Found
-Enter and locate work related information follow all company policies. Assist in ensuring compliance with all corporate Risk Management standard MSDS.
-ensure implementation of Hotel policies and House rules/understand hospitality terms
-manage and organize large turn days(including group check-ins or check-outs.
-Assist in preparing employee schedule accordingly to business forecast/payroll/budget guidelines and productivity requirement
-Maintain Hotel SOP.s regarding purchase orders vouchering or invoice s and check book
-Assist and Maintain all HSK and Laundry Supplies by ordering / on a monthly or quarterly basis
-use telephone and computer system for reporting and verifying Room status Check quality of Laundry review incoming
-Properly store secure and issue supplies as needed to meet business demand.
-All supplies labeled and print in DSD book and display.
-Member of this diverse group support Mather LifeWays mission of enhancing the lives of older adults by creating Ways to AgeWell.
Knowledge of NFPA/National Fire protection Association Using CMS/Content Management System/software / HTML/Hyper Text Markup Language/XML the Mather provide for Resident's /Independent living/ Assisted living (Life Center/ Memory Support and long term care if needed)CCRC
-Prioritizing and time management skills
-Ability to maintain a high level of service
-Reliable with all responsible tasks
-Customer and detail oriented
-Fluent in English,Serbian,Macefonian,Bulgarian,Bosnian as well as limited German and Russian
-Experienced and Professional
-Maintaining confidentiality of property inf.
-Support Co-workers and treat them with dignity and respect
-Share knowledge and learn
-Support team to reach common goals
-Ability to bee authority figure and keep good interpersonal relationship.