Housekeeping Manager

DANIJELA BESIREVIC

Phone 312-***-****

Email ****************@*****.***

WORK EXPERIENCE

****-* *** ****** ******* Residence /Evanston

**** - **** ******* ****** *** Hilton Garden Inn

HSKP Supervisor/Management

2009 - 2016 Trump tower

Lead Housekeeper/Supervisor

2005 -2009 Pattington Condo.Association

Cleaning and Janitorial Supervisor

2000 - 2005 Kroft Germany

Executive Housekeeper /Household Manager

-Inspect guest rooms,public areas,pool aft we being cleaned by Hskper

-Run-sold rooms reports,verify room status,determine discrepant rooms,prioritize room cleaning and update status of departing

-Prepare/Distribute Assignment sheets

-Complete all openings and closings

-Coordinate SKP,Engineering,Front Office,Laundry

-Assist management with hiring,training,scheduling,counseling,disciplining,evaluating,couching

-Ensure uniforms and personal appearance are clean and professional

-Document and resolve issues

-Inspect tools,equipment

-Manage Inventory and Supply

-Assign/Distribute/Receive keys

-Enter/Labeling Lost and Found

-Enter and locate work related information follow all company policies. Assist in ensuring compliance with all corporate Risk Management standard MSDS.

-ensure implementation of Hotel policies and House rules/understand hospitality terms

-manage and organize large turn days(including group check-ins or check-outs.

-Assist in preparing employee schedule accordingly to business forecast/payroll/budget guidelines and productivity requirement

-Maintain Hotel SOP.s regarding purchase orders vouchering or invoice s and check book

-Assist and Maintain all HSK and Laundry Supplies by ordering / on a monthly or quarterly basis

-use telephone and computer system for reporting and verifying Room status Check quality of Laundry review incoming

-Properly store secure and issue supplies as needed to meet business demand.

-All supplies labeled and print in DSD book and display.

-Member of this diverse group support Mather LifeWays mission of enhancing the lives of older adults by creating Ways to AgeWell.

Knowledge of NFPA/National Fire protection Association Using CMS/Content Management System/software / HTML/Hyper Text Markup Language/XML the Mather provide for Resident's /Independent living/ Assisted living (Life Center/ Memory Support and long term care if needed)CCRC

SKILLS

-Prioritizing and time management skills

-Ability to maintain a high level of service

-Reliable with all responsible tasks

-Customer and detail oriented

-Fluent in English,Serbian,Macefonian,Bulgarian,Bosnian as well as limited German and Russian

PROFILE

-Experienced and Professional

-Versatile skills

-TimPlayer

-Maintaining confidentiality of property inf.

-Support Co-workers and treat them with dignity and respect

-Share knowledge and learn

-Support team to reach common goals

-Ability to bee authority figure and keep good interpersonal relationship.

Contact this candidate